Chandler Ransomware Prevention and Recovery Expertise

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware needs time to work its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff may be slower to become aware of a penetration and are least able to organize a rapid and coordinated response. The more lateral progress ransomware can manage within a target's system, the more time it takes to recover core operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to take the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware experts can help organizations in the Chandler metro area to identify and isolate breached servers and endpoints and protect clean resources from being compromised.

If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Chandler
Current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and infiltrate any accessible system restores and backups. Files synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system restoration almost impossible and basically throws the IT system back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a ransom payment in exchange for the decryptors needed to recover encrypted files. Ransomware attacks also try to exfiltrate information and hackers demand an extra payment in exchange for not posting this information on the dark web. Even if you are able to rollback your system to a tolerable date in time, exfiltration can pose a big problem according to the nature of the downloaded data.

The restoration process subsequent to ransomware breach has a number of distinct stages, most of which can be performed in parallel if the response team has enough members with the required skill sets.

• Quarantine: This urgent first response requires arresting the sideways progress of ransomware across your network. The more time a ransomware assault is allowed to run unrestricted, the longer and more costly the recovery process. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Containment activities consist of isolating affected endpoint devices from the rest of network to restrict the spread, documenting the environment, and securing entry points.
• System continuity: This involves bringing back the network to a basic acceptable degree of capability with the shortest possible downtime. This effort is usually the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their company. This project also requires the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and line-of-business applications, network architecture, and secure remote access management. Progent's ransomware recovery experts use advanced workgroup tools to coordinate the multi-faceted recovery process. Progent understands the importance of working quickly, continuously, and in unison with a customer's managers and network support group to prioritize tasks and to put essential resources back online as quickly as feasible.
• Data recovery: The work required to recover files impacted by a ransomware attack depends on the condition of the systems, how many files are encrypted, and what restore techniques are required. Ransomware assaults can take down pivotal databases which, if not gracefully shut down, might need to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on AD, and many manufacturing and other mission-critical applications are powered by SQL Server. Some detective work could be needed to locate undamaged data. For instance, undamaged OST files may have survived on employees' PCs and laptops that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users.
• Implementing modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the identical anti-virus technology deployed by some of the world's biggest corporations such as Netflix, Visa, and Salesforce. By providing real-time malware filtering, classification, containment, recovery and forensics in one integrated platform, ProSight ASM reduces total cost of ownership, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if there is one. Activities include establishing the type of ransomware used in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement with the ransomware victim and the insurance provider; negotiating a settlement and timeline with the TA; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the TA; receiving, learning, and operating the decryptor utility; debugging failed files; creating a pristine environment; mapping and reconnecting datastores to reflect exactly their pre-attack condition; and restoring machines and services.
• Forensic analysis: This process is aimed at learning the ransomware attack's progress across the network from beginning to end. This audit trail of the way a ransomware assault travelled within the network assists you to evaluate the damage and highlights gaps in rules or processes that need to be corrected to prevent future breaches. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to check for variations. Forensic analysis is usually assigned a high priority by the insurance carrier. Because forensic analysis can take time, it is vital that other important activities like business continuity are performed in parallel. Progent has a large team of IT and data security professionals with the skills required to carry out the work of containment, business resumption, and data recovery without disrupting forensic analysis.

Contact Progent for Ransomware Recovery Consulting in Chandler
For ransomware recovery consulting services in the Chandler metro area, phone Progent at 800-462-8800 or go to Contact Progent.