Besides providing rapid access to guidance from high-level network professionals and subject matter experts (SMEs) to help San Jose, California businesses to resolve discrete IT issues or strategic initiatives, Progent can provide temporary staffing to deal with more broadly defined assistance such as desktop help, IT administration, and Help Desk call center response. Temporary staffing can help businesses to respond to planned or unexpected peaks in demand for network personnel, which may be caused by scenarios such as company mergers, site moves, platform upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term supplemental staffing can also cover gaps resulting from the absence of full-time staff members because of vacations, illness, resignation, etc.

Advantages of Progent's Short-Term Staffing Services
Progent's temporary supplemental staffing services offer businesses the ability to react to surges in requirements for network services without being saddled with the costs and hassle associated with reviewing and recruiting reliable technical personnel and without the burden of adding to your in-house head count.

Key aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of proven network professionals
  • Simple initiation, cessation, and re-engagement of services
  • Seamless extension of your full-time network support staff
  • Comprehensive documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Strong working relationship with a top-level, full-service source for IT expertise
Progent's Co-managed Center Service
Progent's co-managed Help Desk service is a proven flexible staff expansion alternative that allows IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their full-time IT personnel and Progent's nationwide pool of IT support specialists. Working as a seamless supplement of your full-time Help Desk, Progent's shared Call Center program is a joint support solution based on by the leading group professional services (PSA) tool for streamlining, service calls, ticketing, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing online and onsite IT expertise for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance experts have earned top certifications including CISSP, CISA, and CRISC. Find out more about Progent's industry certifications.

Progent's Practice Areas for San Jose, California Businesses
Progent's veteran team of certified consultants can deliver San Jose, California organizations a broad range of remote consulting and debugging services. Areas of expertise covered under Progent's consulting program for IT service organizations include:

Contact Progent for Temporary IT Staffing for San Jose, California Organizations
To learn more details about Progent's temporary staff augmentation services for San Jose, California companies, call 800-993-9400 or visit Contact Progent.