For office computer networks located throughout the state of Indiana, Progent's Microsoft and Cisco authorized technical experts can deliver online support and troubleshooting to fix your computer network troubles quickly and cost effectively. Progent has developed top-notch skills, advanced software utilities, and support databases to troubleshoot and resolve network problems while avoiding the cost and time delays associated with onsite service visits.
If your Indiana organization is situated beyond the larger metropolitan areas such as Fort Wayne, Gary, Evansville, or South Bend, your local computer network support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a network environment that is unusable or causing wasted time due to technical problems continuing for too long. Progentís group of expert network consultants average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a broad range of clients. This means you obtain not only the technical competency needed for the task, but an expert with proven methods for applying those skills to provide efficient network solutions.
NetApp SAN Storage Solutions
Progent offers enterprise customers remote or onsite NetApp SAN consulting services for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN deployments efficiently following leading practices.
Progent's Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento is available for piloting mission-critical applications, creating efficient migration methodologies, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent clients without sufficient internal resources to configure proper test systems, the lab reduces capital outlay and technical risk and helps keep vital network initiatives on schedule.
Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants offer advanced remote support to assist companies of all sizes to connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective hybrid ecosystems that can include Windows and Linux operating systems and applications in hybrid topologies that utilize local resources along with public cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange and Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting.
Consulting and Troubleshooting Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management tools and is intended to offer a centralized mechanism for configuring and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate efficiently from older releases of VMM, develop workflows for creating and installing virtual machines and VM hosts, design high-availability scale-out clusters, connect your datacenter infrastructure with public clouds, configure virtual switches, develop and refine PowerShell scripts, and assist you to assess the strategic business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's virtualization experts can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.
Progent's Consulting and Development Services for Microsoft SQL Server 2016
SQL Server 2016 offers major enhancements in speed, capacity, security and compliance, availability, BOYD support, plus built-in BI. New features include PolyBase for processing structured and unstructured files in one appliance for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and on-premises support to assist organizations of any size to design, deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, private and public clouds, or hybrid deployments. Progent's VMware vSphere consultants can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and disaster recovery.
Integration Expertise for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding suite of client productivity programs and cloud services available on a monthly or annual subscription basis. Office 365 applications and cloud services are available in an array of product bundles intended for customers ranging from individuals and households to enterprises. Progent offers fast and affordable online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help you to understand the wealth of subscription options offered with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid solutions that transparently combine on-premises and cloud-based resources.
World-class Cisco Support from Experienced CCIE-certified Engineers
Progent can provide convenient, quick, and economical access to Cisco CCIE Certified consultants. CCIEs are elite networking gurus who are awarded this prestigious certification only after strenuous testing by Cisco. CCIEs can handle even the most complicated issues surrounding network planning, configuration, repair, and support. Progentís CCIE experts cooperate intimately with Cisco engineers in analyzing problems with Cisco's IOS software and developing fixes or acquiring software updates to correct problems. Progent offers quick access to a CCIE by telephone so that you are able to receive immediate assistance for tough network troubles that are affecting worker productivity but are outside the expertise of your usual IT service resources.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi appliances running on multiple venues with thousands of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned wireless consultants who can help you to assess the value of Ubiquitiís UniFi products for your environment and assist you to plan, deploy, administer, and maintain your UniFi ecosystem. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.
Security Vulnerability Assessment for Small and Mid-size Businesses
Progent has put together two ultra-affordable service bundles intended to enable small businesses to get an objective network security assessment from a qualified security engineer. With Progent's External Security Inventory Checkup, an engineer administers an extensive examination of your IT infrastructure from outside your company firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a system scan from a secure machine within your company firewall to evaluate the risk to inside threats. The two security inventory packages are configured and run from a protected external site.
Progent's consultants can provide Mac users a range of IT services such as online Mac desktop support, help with Mac applications, Office 365 Outlook for Mac and Exchange Server consulting, Mac protection and network infrastructure engineering, integration between Apple macOS and OS X and Microsoft Windows environments, and one-on-one training. For computer systems built exclusively on Mac or for environments incorporating a mix of Apple macOS and OS X, Linux, and MS Windows-powered servers and desktops, Progent has the background and knowledge to deal with the complexity of architecting, installing, and supporting an IT solution that is dependable, protected, fast, and aligned with your company's goals.
ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.
ProSight WAN Watch Network Infrastructure Management
ProSight WAN Watch network infrastructure management service makes it simple and inexpensive for smaller organizations to map, track, reconfigure and debug their networking appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are discovered. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that require critical software patches, or identifying the cause of performance issues. Read more about Progent's entire ProSight series of affordable outsourced network management services for small organizations.
Talk to a Progent Network Support Expert
To learn how to contact a Progent computer support expert for remote or on-premises support in , call 1-800-993-9400 or go to Remote Computer Help.