For business networks located anywhere in the state of Indiana, Progent's Microsoft and Cisco certified professionals can deliver online support and troubleshooting to resolve your computer system troubles quickly and cost effectively. Progent has acquired enterprise-level skills, software tools, and support knowledge bases to identify and fix IT problems while avoiding the expense and delays normally associated with on-site service visits.
If your Indiana organization is located outside of the larger urban areas such as Fort Wayne, Gary, Evansville, or South Bend, your nearby network systems support choices may be limited in skills, or not available during urgent situations. This results in a office network that is unstable or causing wasted time due to technical issues continuing for too long. Progent’s group of network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical projects for a broad range of clients. This means you get not just the technical know how needed for the job, but an expert with demonstrated methods for applying those skills to deliver efficient network solutions.
Eliminate Reliance on Freelance Consultants
By creating a partnership with a full-service IT consulting and support company such as Progent as opposed to a freelance consultant, you are assured fast access to capable professionals when you require them. You no longer have to worry that sickness, classes, time off, or conflicting jobs with different customers will leave you without support during an emergency.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with continual replication to provide fast, zero data loss disaster recovery between datacenters that are as far as 185 miles apart. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can help you to plan, configure, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing help with tasks such as assigning disk pools, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your DR system to prove adherence with information assurance standards and government requirements.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. UniFi appliances running throughout multiple sites with thousands of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the skills of veteran wireless professionals who can help you to assess the value of UniFi technology for your business and help you to plan, install, administer, and maintain your UniFi ecosystem. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer affordable remote consulting to help your business to design, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical roadblocks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and efficient infrastructure that is best suited to your computing model. Progent can also provide online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the strategic value of your IT system.
ProSight Data Protection Services Managed Backup
ProSight Data Protection Services automated backup provides small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital files, apps and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to recover your business-critical information. Find out more about Progent's complete ProSight portfolio of low-cost outsourced network management services for small and medium-size businesses.
Progent's Online Consulting, Development and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad variety of remote services to help your organization to design, develop, pilot test, deploy, manage, and debug business applications powered by any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to migrate your legacy Excel solutions to the newest versions of Excel, support Excel on Apple iOS and Google Android mobile devices, and identify and fix compatibility problems between various releases of Office Excel. Progent offers on-demand support to clients who need a fast solution to a stubborn issue related to Office Excel and Progent also offers comprehensive project management support for upgrading or developing mission-critical applications built on Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the needs of individuals or groups.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Certified Partner, every Progent support expert has access to the technology and educational resources needed to deliver the best information technology help possible. Progent's network outsourcing, Help Desk, Office 365 deployment expertise, and application programming services permit small business clients to benefit from the broad array of skills found in the IT departments of large enterprises without the high expense and distraction of maintaining a self-sufficient in-house network team.
Progent's Integration and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant improvements in performance, scale, security, uptime, BOYD support, plus built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and onsite support to assist businesses of all sizes to design, implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's Customer Testimonials
Progent has delivered remote or on-premises network support assistance to organizations in every state in the United States. Many of these customers have indicated their appreciation to Progent via testimonials to the quality of Progent's support personnel. Take a look at Progent's customer testimonials to see what they say about the quality of Progent's network support services
Detailed Documentation of Services Delivered
Progent produces full and detailed documentation of all support work to make sure clients don’t ever feel “captive” to their IT service organization. Progent sends e-mail documentation of support activity immediately after completion of each service task, and also provides a printed copy along with monthly invoices. Comprehensive network service documentation makes it easier for clients to move to a new support provider or assume more service duties in house. Complete service reporting also give IT managers the visibility needed to determine the value of support services and produce better informed network budgets.
Consulting and Support Expertise for SCOM 2012
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have over a decade of experience planning, implementing, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to fix serious problems uncovered by Microsoft SCOM 2012. Progent also offers System Center 2016 Operations Manager consulting services to help you to migrate efficiently from SCOM 2012 to SCOM 2016.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE integration consultants can help your business to plan, deploy, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent offers cost-effective remote or on-premises expertise to help companies to migrate smoothly to a modern communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
Progent's Consulting and Training Support for Microsoft Office Desktop and Office 365
Progent's Office and Office 365 experts can help businesses to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive solution that offers quick ROI and promotes improved business results. Progent can assist your company to interface Office or Office 365 apps with one another and with additional key Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also help you to fix compatibility problems between different releases of Microsoft Office desktop and can provide live online Microsoft Office and Office 365 instruction to individual users or teams.
Talk to a Progent Network Consultant
To find out how you can access a Progent network support expert for remote or onsite support in , call 1-800-993-9400 or visit Remote Computer Support.