If your business network is in Indiana you can have fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to resolve the toughest issues that threaten your computer network. Progent retains one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts accessible remotely of any independent support firm in the United States. The cost is reasonable, billing is per minute, engagement is quick, and support is world class.
If your Indiana company is located some distance from larger urban areas including Fort Wayne, Gary, Evansville, or South Bend, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers could be limited during an emergency. This could mean a loss of income for your company, angry customers, idle employees, and defocused management. By utilizing Progent's online services, you can get in touch with a certified engineer ready to provide expertise whenever you need it to keep your computer network on line.
Because Progent charges for phone help on a per-minute basis, your company is invoiced only for support delivered. Progent requires no service activation fee. Some remote consulting companies have large minimum payments or bill for every quarter hour or longer. Progent's one-minute granularity and straightforward billing policy avoid unexpectedly large tabs for speedy fixes.
If your Indiana business needs online assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Online Technical Support Services Special?
Progent's experienced team of online consulting professionals possesses a broad array of in-depth information technology knowledge. This enables Progent's remote technical support experts to resolve the most challenging technical problems faster than is feasible with typical independent service organizations or with the internal support staff commonly found in small or mid-size companies. Progent has refined the technology and experience to fix problems efficiently in a wide variety of network environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE consultants have earned major credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a number of high-level Cisco certifications including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.
In order to assist businesses that run environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote service group offers the assistance of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent provides phone-based contact with professionals who have qualified for important security credentials such as CISM Engineers, CISSP specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's group approach to repairing network difficulties allows service escalation, if needed, to specialists with sufficient background to deal with particularly intractable problems. This speeds up resolutions of serious problems, avoids system downtime, and reduces maintenance bills.
For organizations throughout Indiana, Progent enables virtually instant online contact with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for urgent help to repair information system problems that are affecting your business but are outside the scope of your ordinary computer maintenance resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-qualified support professionals can interface with your network by means of the latest remote troubleshooting tools in order to perform rapid and affordable analysis and remediation of critical computer issues.
Services Progent's Phone-based Consulting Specialists Can Provide Your Indiana Company
Progent service specialists can deliver advanced help for an extensive set of UNIX/Linux, Apple, Cisco, and Windows products and technologies such as:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote computer service team can help Indiana companies to maintain a comprehensive set of computer products and technologies such as system architecture, email solutions, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware products for processor consolidation and streamlined management, and migration from legacy systems to modern solutions powered by updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's service experts can provide remote troubleshooting for computers powered by major derivatives of the UNIX platform including:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support arena for offering immediate and economical communication with Cisco CCIEs. CCIEs are elite networking engineers who earn this advanced certification only after strenuous testing supervised by Cisco. In most cases CCIEs are employed by big corporations or nationwide Internet service providers (ISPs), and as a result their services are not conveniently available to small and midsize businesses.
Progent is among the rare computer consulting organizations that ensures that CCIEs stay accessible to assist small and mid-size organizations. In addition, Progent facilitates fast contact with a Cisco CCIE via phone so that you can receive immediate assistance for critical system problems that are impacting your business but are outside the experience of your usual network maintenance group. Progent's CCIE support experts can tie into your network via secure remote troubleshooting technology to perform rapid and economical analysis and remediation of critical system problems. For more information on Progent's support for Cisco network appliances, refer to Cisco Technology Consulting Support.
Microsoft Partner for Online Consulting for Windows
Progent's Microsoft-certified remote service experts offer computer problem solving and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the assistance of support engineers who can help your company with a wide variety of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 Server migration, Exchange Server 2013 integration,
Exchange 2010 management,
SharePoint Server application development,
Skype for Business configuration consulting and Lync migration, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Qualified Network Security Consultants
Progent provides you the services of qualified CISA, CISM, and ISSAP security professionals who offer a range of system protection solutions that can strengthen the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against internal or external threats or assist you to recover fast from an assault. Security services available from Progent include: in depth security analysis utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Netcat; rapid recovery from virus and worm attacks; setting up firewalls; designing secure architectures for remote and mobile access; protecting your email infrastructure from spam and directory harvest attacks; and setting up 24x7 network monitoring. To learn more information about Progent's security services for small and medium-size businesses, see Progent's Consulting Support for Network Security.
Applications Services: Training, Custom Programming, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by offering consulting services and training in imaging, sound, and video. Progent's support professionals offer expertise in a variety of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers in-depth consulting expertise and training in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for popular Microsoft business applications such as Microsoft CRM, Project, Word, and MS Office Excel. To learn more information on Progent's expertise, custom development, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Help Desk Support Options
Progent offers a selection of support programs for Help Desk services : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.
Progent is a Microsoft Partner and has a large team of Cisco-certified network infrastructure specialists. Progent's Help Desk staff of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to offer your customers easy access to a reliable technical support team with years of experience delivering phone support and online repair service for small and midsize business information systems. Progent's concentration is on giving the Call Center a positive reputation as a solid contributor to company productivity, and Progent's target is to resolve and not merely report problems. For additional information on Progent's Help Desk service and outsourcing, go to Progent's Help Desk Support.
Progent's Online Support Tools
Progent has developed an arsenal of customized tools, refined during many years of use, dedicated to promoting the highest standard of efficiency for providing online technical support and troubleshooting for small and midsize business information systems. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online access permits the consultants of Progent's remote service group to connect to your environment remotely without violating corporate security.
Progent's sophisticated service reporting software includes comprehensive documentation of all service provided to Progent's clients. Every active Progent team engineer has the benefit of the details of support provided to each client by any team engineer. This database of issues and solutions is organized as a readily accessible internal database that enables Progent's online technical experts to communicate their experiences company-wide to make sure that the effectiveness of Progent's technical support improves over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to additional extensive technical support databases as well as to manufacturers' internal support staff that enable Progent's remote service experts to arrive at the optimal solutions quickly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Now
To see how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for urgent online professional help in Indiana, call 1-800-993-9400 or visit Urgent Remote Network Help.