If your company computer network is in the state of Indiana you can now get quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to resolve emergency problems that threaten your network. Progent maintains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available online of any independent support firm in the country. Rates are affordable, charges are per minute, engagement is quick, and service is world class.
In case your Indiana business is away from larger metropolitan areas such as Fort Wayne, Gary, Evansville, or South Bend, help from UNIX or Cisco CCIE experts could be problematic when you have an urgent situation. This could mean lost revenue for your company, angry clients, idle workers, and defocused management. By utilizing Progent's remote support, you have access to a certified consultant who can deliver assistance whenever you require it to keep your network on line.
Since Progent bills for online support per minute, your company is invoiced just for support delivered. Progent asks for no initialization charge. Many remote support firms apply substantial minimum payments or bill for every fifteen minutes or longer. Progent's small granularity and straightforward pricing policy do away with unexpectedly large tabs for quick repairs.
If your Indiana company requires online support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or see Contact Progent.
Why is Progent's Online Technical Support Services Special?
Progent's seasoned team of online consulting professionals offers a wide array of world-class computer knowledge. This allows Progent's online technical support specialists to deal successfully with the most complex technical problems faster than is possible with typical third-party support organizations or with the internal support resources usually found in smaller businesses. Progent has refined the technology and experience to fix problems efficiently in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE engineers have qualified for major certifications including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, and Design Associate.
In order to assist businesses that operate networks incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online service group can provide the help of support specialists with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent offers remote contact with professionals who hold major security certifications including CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's team-oriented approach to fixing technical problems allows trouble ticket escalation, if appropriate, to experts with relevant competence to deal with particularly tough jobs. This speeds up resolutions of emergency problems, avoids system disruption, and reduces maintenance bills.
For businesses in the state of Indiana, Progent enables immediate online communication with a UNIX, Linux, Solaris, macOS or OS X specialist for critical assistance to troubleshoot network problems that are threatening business productivity and are not within the scope of your ordinary computer support organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-certified engineers can interface with your computer environment by means of advanced remote troubleshooting utilities that allow them to provide rapid and economical evaluation and repair of critical computer problems.
Troubleshooting Services Progent's Online Support Experts Can Provide Your Indiana Business
Progent online professionals are qualified to offer expert help for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote technical service staff can help Indiana small businesses to maintain an extensive set of computer products and technologies such as system architecture, email support, security consulting for networks and business operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for processor economization and streamlined administration, and migration from out-of-date applications to modern environments based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals offer online troubleshooting for systems powered by leading derivatives of the UNIX operating system such as:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms such as
Cisco Network Architecture and Security Products
Progent leads the IT consulting arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network engineers who qualify for this prestigious certification by completing thorough testing given by Cisco. Most CCIEs work for big enterprises or national Internet service providers (ISPs), and so their help is not conveniently accessible to the general public.
Progent is among the only IT technology support providers that makes sure that Cisco CCIEs are available to support small and mid-size organizations. Also, Progent can provide fast communication with a CCIE by telephone so you can get timely help for urgent system problems that are impacting your business but are beyond the experience of your local system maintenance resources. Progent's CCIE support experts can tie into your network by means of sophisticated remote support tools in order to provide fast and economical analysis and remediation of urgent network problems. To learn additional information on Progent's support for Cisco network appliances, refer to Cisco Network Engineering Expertise.
Microsoft Certified Partner for Phone-based Consulting for Windows
Progent's Microsoft-certified remote support professionals offer network troubleshooting and IT help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting professionals who can help your company with a wide range of platform practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting,
Microsoft Exchange 2010 maintenance,
SharePoint Server design,
Microsoft Skype for Business Server configuration consulting and Lync Server 2010 maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Experts
Progent offers you the services of certified CISM and ISSAP security consultants who offer a variety of system protection solutions that can improve the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or help you to revive rapidly from an attack. Security services offered by Progent include: extensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; rapid recuperation from malicious attacks; integrating firewalls; designing safe architectures for off-site and mobile connectivity; protecting your messaging system from viruses, spam and DHA attacks; and offering 24x7 automated monitoring. To learn more information about Progent's security services for small and midsize businesses, refer to Progent's Consulting Expertise for System Security.
Applications Services: Online Classes, Custom Programming, Troubleshooting
Progent's Mac technology consultants can support the creative aspect of Mac environments by providing help services and training in graphics, sound, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply in-depth engineering support and training in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for popular Microsoft applications such as Microsoft CRM, Office Project, Word, and Office Excel. To learn more on Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Call Center Outsourcing Options
Progent provides a selection of service offerings for Help Desk Call Center services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Operations Consulting and Staffing.
Progent's Call Center Outsourcing Services are intended primarily for companies who need the immediate availability of a professional Help Desk but who have relatively small funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Call Center team. Progent can act as a primary Help Desk Call Center for your business, serve as an escalation alternative for the most challenging technical issues, or be ready in overflow situations when your other resources are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Call Center or enhancing your existing one, evaluating or programming Help Desk software products to address the particular needs of your business, or adding supplemental personnel to operate online in conjunction with your internal Help Desk Call Center resources to deal with high-demand scenarios such as software migrations. To read more information on Progent's Help Desk support and outsourcing services, refer to Progent's Help Desk Support.
Progent's Online Technical Support Tools
Progent has deployed an arsenal of customized tools, evolved over more than a decade of field experience, focused on enabling the highest standard of service for providing remote technical help and repair for small and midsize business information networks. Progent provides safe VPN support for VPN gateways from multiple popular companies including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN offsite connectivity allows the experts of Progent's online support team to interface to your network remotely without violating system security.
Progent's advanced customer support database system includes extensive histories for all service provided to Progent's customers. Every active Progent team consultant has the benefit of the details of support rendered to each customer by any team engineer. This database of issues and fixes is structured as a conveniently retrievable internal database that permits Progent's online support professionals to share their knowledge company-wide to make sure that the effectiveness of Progent's support improves daily. Progent's partnerships with key industry leaders including Cisco and Microsoft make available other extensive technical support knowledge bases and to manufacturers' in-house engineering personnel that enable Progent's remote service specialists to find the optimal resolutions promptly.
Talk to a UNIX/Linux or Cisco Technical Support Specialist Now
To see how to ask a UNIX/Linux engineer or a Certified CCIE for urgent remote professional help in Indiana, call 1-800-993-9400 or visit Urgent Remote Network Support.