For office networks located within the state of Indiana, Progent's Microsoft certified engineers can deliver remote phone help and remote troubleshooting to repair your computer system issues quickly and cost effectively. Progent has developed enterprise-class skills, advanced software utilities, and support knowledge bases to diagnose and resolve computer network problems without the high cost and time delays normally associated with in-person service visits.
If your Indiana company is located beyond the larger metro areas such as Fort Wayne, Gary, Evansville, or South Bend, your nearby network support choices may be limited in technical expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of expert network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with proven methods for applying those skills to provide excellent network solutions.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice specialists offer Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP system or plan and carry out an efficient upgrade to a current IP telephony and voicemail system.
Citrix Virtual Windows Desktop Consulting
Progent's Citrix-certified virtual desktop experts can assist your business to plan, deploy, administer, and troubleshoot a virtual Windows application delivery solution by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network consultants can show you how to optimize your network for distributing server and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and support an off-site datacenter that offers high availability, enhanced protection, and rapid disaster recovery. Progent can also assist you with other virtualization solutions from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V integration.
Progent is a Certified Microsoft Partner
Since Progent is a Certified Partner for Microsoft, each Progent engineer has access to the technical and educational resources required to provide the best IT support available. Progent's network outsourcing, Help Desk Call Center, Office 365 integration support, and software programming services allow small and midsize business customers to take advantage of the wide range of knowledge found in the IT departments of large enterprises without the significant cost and distraction of maintaining a self-sufficient in-house network support team.
Oracle Administration Services and Software Development
Progent can provide affordable access to an Oracle certified expert for Oracle database administration support or an Oracle software developer. Progent can assist you to develop efficient solutions for key Oracle DBA activities such as performance tuning, backup/recovery strategies, and information security, or train your in-house personnel how to use industry best practices for simplifying various management procedures. Progent can in addition provide the support of a PL/SQL developer to assist your company to build, tune, troubleshoot, or migrate Oracle programs that can range from forms to data-driven web sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize current SQL code using Oracle's SQL Access Advisor.
SQL Server 2012 Support Services
Progent can provide the expertise of certified SQL Server 2012 engineers as well as seasoned software programmers, database administrators, project managers, network infrastructure architects, business continuity specialists, and data security consultants to assist your business to maintain your SQL Server 2012 solution and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012. Progent can also help your company to upgrade to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent consultant so any looming problems can be resolved before they can impact your network. Read about Progent's entire ProSight family of value-priced network monitoring and management services for small organizations.
Expert Wireless Engineering and Support
Progent's wireless technology consultants have broad backgrounds in the integration and maintenance of wireless information technology and can help your IT team to design, deploy, manage and repair wireless ecosystems that are compliant, resilient, scalable, simple to administer and operate, able to handle your vital workloads, and transparently integrated into hybrid cloud networks. Online and onsite support offered by Progent span a variety of wireless solutions and include smartphone integration, Wi-Fi network infrastructure planning and deployment, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.
Collaborative Approach to Support and Technical Problem Escalation
Information technologies have grown ever more complex. At the same time, typical small business networks incorporate products from many different suppliers. This makes network integration and maintenance increasingly challenging. It is impossible for even the most talented engineer to have in-depth familiarity in all aspects of information technology, or extensive practical experience in the thousands of hardware and software products, models, and updates that small companies include in their IT systems. Progent utilizes a collaborative methodology to computer consulting and relies on subject matter experts to bring high-level skills when needed to fix complex technical issues efficiently, at the least expense to you.
Consulting and Troubleshooting Services for System Center 2016 Operations Manager
System Center 2016 Operations Manager helps to promote top performance and maximum availability for key workloads by providing unified, cross-platform tracking of physical and virtual infrastructure installed across local datacenters and private and public clouds. Progent's consulting team can provide world-class remote and onsite expertise to assist organizations of any size to design, implement, tune, enhance and repair SCOM 2016 deployments. Progent's Operations Manager 2016 consultants can help your company to migrate to SCOM 2016 from older versions or from different IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to include resources based in public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud expertise.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid networks that combine Office 365 Exchange Online and on-premises installations of Exchange. This allows you to have some Exchange mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of designing, integrating and debugging your hybrid Office 365 solution. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on schedule and within budget. For details about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange systems, refer to Office 365 integration solutions with on-premises Exchange.
Get in Touch with a Progent Computer Support Expert
To learn how to access a Progent computer support expert for online or onsite assistance in , call 1-800-993-9400 or go to Online Computer Support.