Expanding your remote workforce may have a significant impact on network architecture, security, and company culture. Progent has 20 years of experience helping SMBs to design, configure, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Allen organization to select the appropriate tools and follow best practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent offers support services ranging from as-needed guidance for helping you past occasional IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent can help Allen, Texas companies to succeed with any facet of building a high-functioning remote work environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure required for an at-home work environment can be especially complex if you must accommodate a combination of personal equipment such as PCs and notebooks, routers, and wireless APs from various vendors and with a mix of operating systems and firmware levels. Progent's experience delivering remote help for both legacy as well as modern technologies in virtual office venues allows you to make cost-effective use of your existing network infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Services available from Progent to assist your company to create a productive work-at-home infrastructure include:

  • Virtual Private Network connectivity allows you to create a secure tunnel for authorized remote workers to access IT resources situated at your corporate datacenter or in the cloud. Progent can help you to deploy and manage VPN connections between your at-home workforce and your key network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your telecommuters to set up Cisco's AnyConnect client software for safe VPN tunneling for a wide range of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and use a remote PC's desktop. This gives IT managers significant control over the digital environment of telecommuters and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home networks to the Internet and typically support VPN connections, home wireless networks, and firewalls. Progent can provide expert online support for integrating home routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by the whole family and visitors, are frequently utilized by telecommuters to connect to their router for work. This can cause throughput and security issues. Progent can help you to resolve these issues by providing expertise like Cisco Aironet integration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi access point setup help.
  • Internet access solutions impact the performance and reliability of connections between telecommuters and the corporate data center. Business-critical applications might require backup Internet access in the event the primary connection breaks. Progent offers guidance for picking Internet service providers, choosing appropriate service bundles, and configuring high-availability Internet connections. Refer to Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Allen, Texas business, call 1-800-993-9400 or visit Contact Progent.