Expanding your remote workforce may have a significant effect on IT architecture, security, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Allen organization to pick the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual solution for teleworkers that promotes collaboration and returns top value. Progent offers services that go from on demand expertise for getting you over challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Allen, Texas companies to succeed with any aspect of creating a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure required to support a remote workforce can be especially complex if you have to accommodate a combination of personal hardware like desktop computers and laptops, routers, and wireless APs from an assortment of manufacturers and with a mix of operating systems and firmware levels. Progent's background providing online support for both legacy and current technologies in virtual office solutions enables you to make cost-effective use of your existing infrastructure and provides you with fast access to expertise for making essential upgrades. Support services offered by Progent to assist your company to implement a productive work-at-home infrastructure include:

  • VPN technology allows you to establish a safe tunnel for authorized at-home employees to use IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your remote workers to set up Cisco's AnyConnect software to provide safe VPN tunneling for a broad range of endpoint devices including Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to view and use a remote PC's desktop. This gives network managers substantial control over the computing environment of telecommuters and offers remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewalls. Progent can provide expert remote support for integrating home routers from all major manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by the whole family and visitors, are frequently utilized by at-home employees to access their router for work. This can create performance and cybersecurity issues. Progent can help businesses to resolve these issues by providing expertise that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet access methods affect the speed and availability of connections between at-home workers and the company network. Mission-critical applications may demand backup Internet connections in case the primary connection fails. Progent offers expertise for selecting ISPs, picking appropriate bandwidth and data volume packages, and integrating redundant Internet connections. Refer to Internet access solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Allen, Texas organization, call 1-800-993-9400 or visit Contact Progent.