Expanding your at-home workforce can have a significant effect on network architecture, security/compliance, and company workflows. Progent has two decades of experience assisting businesses of all sizes to design, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can assist your Des Moines company to pick the right tools and adhere to leading practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide services ranging from on demand expertise for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can help Des Moines, Iowa organizations to succeed with any facet of creating a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, security and compliance, data protection solutions, and unified management.
Network Infrastructure for Telecommuters
Integrating the network infrastructure needed for an at-home workforce can be especially challenging if you must accommodate a mix of personal equipment like PCs and notebooks, routers, and wireless appliances from various vendors and with a mix of OS software and firmware releases. Progent's experience delivering online support for both outdated as well as modern IT products in remote office solutions allows you to make cost-effective use of your existing infrastructure and offers ready access to top-tire consultants for making necessary upgrades. Services offered by Progent to assist you to create a productive work-at-home infrastructure include:
- Virtual Private Network (VPN) technology makes it possible to establish a secure connection for authorized remote employees to access IT resources situated at your corporate data center or in the cloud. Progent's consultants can help you to configure and maintain VPN access between your at-home workforce and your various network resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your at-home workers to set up Cisco's popular AnyConnect software to provide safe VPN connections for a wide range of devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow an at-home worker to view and interact with a data center computer's desktop. This technology provides network managers substantial control over the digital ecosystem of telecommuters and ensures remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewalls. Progent offers expert remote consulting for deploying home routers from a variety of vendors. See router integration services from Cisco-certified experts.
- Home Wireless networks, often supporting an entire household and guests, are frequently utilized by telecommuters to connect to their router for work. This can cause performance and security problems. Progent can help you to resolve these problems by providing expertise like Cisco Aironet configuration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi wireless AP integration help.
- Internet access methods affect the performance and reliability of connections between at-home workers and the company data center. Mission-critical processes might demand redundant Internet connections in the event the primary connection fails. Progent can provide guidance for selecting service providers, picking appropriate bandwidth and data volume bundles, and setting up fault-tolerant Internet connections. Refer to Internet access solutions.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home environment for your Des Moines, Iowa business, phone 1-800-993-9400 or go to Contact Progent.