Enlarging your remote workforce can have a significant effect on network infrastructure, security, and corporate workflows. Progent has 20 years of background assisting SMBs to plan, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Ottawa organization to select the appropriate technologies and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide support services that go from as-needed guidance for helping you past challenging IT roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent can assist Ottawa, Ontario organizations to with any aspect of creating a high-performing work-from-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.
Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed to support a remote work environment can be particularly complicated if you must manage a combination of personal hardware such as PCs and laptops, routers, and wireless APs from different vendors and with a mix of OS software and firmware releases. Progent's background providing online help for both outdated and current IT products in virtual office solutions allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to top-tire consultants for implement essential upgrades. Support services offered by Progent to assist you to create a productive telecommuting infrastructure include:
- Virtual Private Network technology makes it possible to establish a secure tunnel for authorized remote workers to use IT resources located at your corporate data center or in a public cloud. Progent can help you to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing remote VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your telecommuters to utilize Cisco's popular AnyConnect client software for secure VPN connections for a broad selection of devices including Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a data center PC's desktop. This provides IT managers substantial control over the computing environment of at-home employees and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier online support for configuring home routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
- Home Wireless networks, typically supporting families and guests, are frequently utilized by at-home employees to connect to their router for work. This can cause throughput and cybersecurity problems. Progent can help you to resolve these problems by delivering services like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi wireless AP setup help.
- Internet connectivity solutions affect the speed and reliability of connections between at-home workers and the company network. Business-critical applications may demand redundant Internet connections in the event the normal connection breaks. Progent offers guidance for picking ISPs, selecting appropriate bandwidth and data volume packages, and configuring high-availability Internet connections. Refer to Internet connectivity solutions.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Ottawa, Ontario business, call 1-800-993-9400 or go to Contact Progent.