Expanding your remote workforce may have a significant effect on network architecture, security, and corporate workflows. Progent has 20 years of background assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Ottawa company to select the right technologies and follow best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and delivers top value. Progent can provide services that go from on demand expertise for helping you past challenging technical bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can help Ottawa, Ontario organizations to with any aspect of creating a high-functioning remote work environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and unified management.

Infrastructure for a Remote Workforce
Integrating the network infrastructure needed for a remote workforce can be especially challenging if you have to accommodate a mix of worker-owned hardware such as PCs and notebooks, routers, and wireless appliances from different manufacturers and with a variety of operating systems and firmware releases. Progent's background providing online help for both legacy and current technologies in remote office venues allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Services available from Progent to assist your company to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a safe connection for authorized remote workers to access IT assets located at your corporate data center or in the cloud. Progent can assist you to deploy and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your at-home workers to utilize Cisco's AnyConnect software for secure VPN tunneling for a broad selection of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to see and use a data center PC's desktop. This technology provides IT managers significant control over the digital environment of telecommuters and offers remote users a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewall services. Progent can provide top-tier remote consulting for integrating home routers from all major manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by families and guests, are commonly used by at-home employees to connect to their Internet router for work. This can cause throughput as well as security issues. Progent can help you to mitigate these problems by providing expertise that include Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti WiFi access point integration assistance.
  • Internet connectivity solutions affect the speed and reliability of connections between telecommuters and the corporate network. Line-of-business processes might demand redundant Internet connections in the event the normal connection breaks. Progent can provide guidance for picking ISPs, choosing sensible bandwidth and data volume packages, and setting up high-availability Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Ottawa, Ontario organization, phone 1-800-993-9400 or visit Contact Progent.