For small business networks located within the state of Iowa, Progent's Microsoft authorized technicians can provide phone support and troubleshooting to solve your network issues fast and cost effectively. Progent has developed world-class skills, sophisticated utilities, and support databases to identify and fix IT problems without the high cost and time delays normally associated with onsite technical service visits.

If your Iowa business is located beyond the larger metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your nearby computer network support options may be limited in technical capability, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing wasted time due to technical problems continuing for too long. Progentís staff of field proven network professionals average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical projects for a extensive range of clients. This means you get not just the technical skills needed for the job, but a professional with proven methods for applying that expertise to assist with cost effective network solutions.

Unified Communications Manager and Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, functions as the foundation of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express provide an advanced IP-PBX by integrating closely with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager experts can assist with any aspect of Unified Communications Manager configuration and debugging in areas that include integrating Voice over IP phones and video IP phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE support, designing UCS server failover systems for high availability, and integration with Microsoft Exchange Server.

Android Smartphone Integration and Management
Progent's Android phone integration consulting have extensive experience delivering online and on-premises assistance for businesses of any size who want to integrate Android phones and tablets into their IT networks so that users can be productive from anywhere. Progent offers the range of skills to resolve network issues that involve numerous manufacturers and that represent a mix of older and current technology. Progent provides cost-effective online expertise to assist you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to help you to handle especially stubborn technical issues, or Progent can provide comprehensive project management support to help you complete strategic IT projects on time and within budget. Progent can assist with local, cloud-based, or hybrid network environments and offers support for operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one training to help you manage and use Android phones securely and productively.

Some Examples of Online Consulting Services Offered by Progent for Cisco Routers
Some of the typical remote Cisco router consulting services offered by Progent's certified Cisco experts are configuring domain name, DHCP, routing tables, clock, security logon banner and user accounts; setting up iBGP, aggregate routing, static to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing tables, and BGP peering; updating router's IOS image; setting up and confirming failover; resolving VPN tunnel and routing issues; making a network diagram and documenting router setup; plus policy and business recovery planning.

Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's extensive family of productivity programs and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are available in an array of product bundles intended for customers ranging from individuals and households to enterprises. Progent can provide quick and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can help your business to understand the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with cross-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist your business to build and maintain hybrid solutions that transparently combine local and cloud-based products and services.

Oracle Administration Services and Software Development
Progent can provide affordable access to an Oracle consultant for Oracle DBA services or an Oracle application developer. Progent can help you to develop efficient solutions for critical Oracle database administration tasks including database tuning, backup/recovery strategies, and information security, or mentor your in-house staff how to use industry leading practices for streamlining various administration procedures. Progent can also offer the services of a PL/SQL programmer to help you to build, test, troubleshoot, or migrate Oracle-based programs that can vary from forms to data-driven web commerce sites. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper and can help you to optimize current SQL code using Oracle's SQL Access Advisor.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software provisioning at scale, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, provides health reporting, enables secure end-user self service, and offers a common point of control for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help your organization with any facet of planning, implementing, using and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.

Citrix Virtual Desktop Consulting
Progent's Citrix-certified virtual desktop consultants can assist you to plan, deploy, administer, and troubleshoot a virtualized Windows application delivery and management solution by providing Citrix XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to administer and support an off-site datacenter that offers high availability, enhanced protection, and rapid disaster recovery. Progent can also assist you manage and support additional virtualization products from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.

Project Server Integration
Progent's certified Microsoft Project Server experts offer advanced remote and on-premises support for Project Server and for Microsoft platforms that integrate closely with Project Server. Consulting support services provided by Progent include Microsoft Project Professional planning and support, SharePoint Server 2013 design and deployment, SQL Server 2016 integration and development, SQL Server 2014 support, MS Exchange 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 management,Excel and Microsoft Office 365 Excel application support, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE consultants to help your company to enhance your infrastructure to support local, branch, at-home, and mobile workers so they can use Microsoft Project Server to collaborate safely and efficiently. Progent's network security consultants can help your IT team to plan and police security policies that protect sensitive project data without interfering with the productive sharing of authorized data.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a consistent runbook for recovering applications and services quickly after a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also allows non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and administer a DR system based on VMware SRM.

Upgrade Consulting for Microsoft Skype for Business Server
Progent's Skype for Business consultants can provide online and onsite expertise for organizations of any size to assess the benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems like Cisco Video Interop Server. Progent's certified data security consultants can assist you design and validate a security strategy for your Skype for Business solution that meets government and industry standards.

Planning and Configuration Support for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can provide Cisco Aironet wireless access point consulting and Cisco Wi-Fi controller expertise so you can benefit from the 802.11ac Wave 2 WiFi standard to triple the performance for your Wi-Fi network while increasing the coverage area.

Web Site Development Consulting
If you need to spruce up your corporate Web site, develop internal web sites for applications such as human resources or employee training, build a standout Web presence for a new venture, or build world-class, database-driven web applications, Progent can provide skilled and seasoned web designers and developers. Progent's consultants can also assist your company to support your web solutions by designing and managing a protected, dependable server and connectivity environment featuring offsite and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 classes for leading web site development platforms. For data-driven web sites, Progent offers the expertise of MS SQL Server programmers, Oracle programmers and database administrators, and MySQL experts.

Contact a Progent Computer Consultant
To find out how to contact a Progent computer consultant for online or onsite assistance in , call 1-800-993-9400 or visit Online Network Help.

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