For small office computer networks located anywhere in the state of Iowa, Progent's Microsoft and Cisco authorized technical experts can provide remote phone assistance and remote troubleshooting to solve your network systems issues fast and affordably. Progent has developed world-class skills, advanced software utilities, and support databases to diagnose and repair IT problems without the expense and time delays normally associated with onsite technical service visits.
If your Iowa business is situated outside of the larger metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your nearby computer support choices may be limited in skills, or unavailable during an emergency. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís group of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a broad range of clients. This means you get not only the technical expertise needed for the task, but a consultant with proven methods for applying those skills to assist with affordable network solutions.
MS Project Server Expertise
Progent's Microsoft Project Server and Project Online experts can provide advanced online and onsite support services for Microsoft Project Server as well as for all Microsoft products that integrate in conjunction with Microsoft Project Server. Consulting services offered by Progent include Microsoft Project Professional and Project Web App planning and support, SharePoint Server 2013 design and configuration, Microsoft SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting,Office Excel and Microsoft Office 365 Excel development, and PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE network engineers to help you to enhance your infrastructure to support local, branch office, at-home, and mobile workers so that they can utilize Microsoft Project Server to work together securely and productively. Progent's certified network security engineers can help your IT team to define and enforce security workflows that protect important project information without interfering with the efficient sharing of legitimate information.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you design, configure, manage and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent's VMware vSphere and NSX consulting team offer world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that provide high uptime, data security, and application mobility.
Consulting and Troubleshooting Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to offer a unified solution for deploying and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade smoothly from older versions of VMM, design workflows for building and installing virtual machines and VM hosts, implement fault-tolerant scale-out clusters, integrate your datacenter resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of new technologies like Storage Replica and Host Guardian Service. Progent's virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.
Business Intelligence Reporting and Analytics Consulting
Progentís business information reporting experts offer online and on premises consulting to help you with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and implementing an advanced BI solution. Progent's BI consultants can assist you to maintain your existing reporting system, assist you to migrate reports and databases from an outdated reporting platform to a modern solution, and provide custom online mentoring tailored to your specific requirements. Progentís business reporting and analytics professionals can provide expertise in all popular business analytics reporting and visualization platforms including the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can deliver a range of technical services to help companies of any size to maintain, manage, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration support.
World-class Cisco Support from Expert CCIE-certified Engineers
Progent offers convenient, immediate, and economical access to Cisco CCIE Certified engineers. Cisco Certified Internetwork Experts are recognized networking gurus who are awarded this top-level certification only through strenuous examination by Cisco. CCIEs are able to resolve the most complicated issues surrounding network planning, implementation, troubleshooting, and support. Progentís CCIE professionals work closely with Cisco in-house staff in identifying problems with Cisco's IOS platform and developing fixes or obtaining patches to resolve anomalies. Progent can provide quick contact with a CCIE by phone so that you are able to receive instant assistance for complex network troubles that are affecting business efficiency but are outside the expertise of your local network support resources.
ProSight Managed Services for Network Management
Progent offers a family of affordable, fixed-price managed services intended to enable small and mid-size businesses to benefit from the same best-of-breed technology used by many of the world's leading corporations. Progent's ProSight portfolio of outsourced network management services addresses all key facets of information technology such as email content filtering, security and compliance, update management, cloud-based backup/recovery, network infrastructure monitoring and management, private cloud hosting, and network infrastructure documentation management. To download Progent's eBook on the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
Linux Consulting and Windows/Linux Integration
If your organization's network mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into an efficient system that allows all your operating systems to coexist peacefully for simpler management, seamless data exchange, high availability, high throughput, and tight security. If you are developing Linux based-software on a network that includes Microsoft-based servers, workstations, and application software, Progent offers full-service network outsourcing that frees you to focus on your area of high-value expertise.
Azure Planning and Integration Consulting Services
Progent's Azure planning and integration consultants can assist you with every aspect of Microsoft Azure integration such as requirements definition, readiness assessment, system design, pilot testing, implementation, centralized administration, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist your IT staff to configure and debug firewall appliances and VPN connections so your users can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft platforms to work in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to set up a hybrid environment that transparently integrates physical datacenters with Azure-based services.
Virtual compute, storage and networking techniques allow businesses to optimize resource utilization, streamline network management, and enhance workload continuity and security. operate several virtual machines on one physical computer. Typical applications for virtualization are hardware consolidation, inexpensive hosts for programs that only run on outdated operating systems, and affordable segregation of software development or pilot environments from production ones. Progent's virtualization technology engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Microsoft Windows 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer virtual server assistance. Progent can deploy virtual machines to optimize speed, fault tolerance and manageability while simultaneously cutting expenses; suggest and test disaster recovery plans that minimize productivity loss in case of a catastrophe; and provide ongoing maintenance, troubleshooting, and engineering assistance as computer technology advances.
Data Backup/Restore Consulting Services
Progent's backup experts can provide help for a wide array of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and smartphones. Progent supports all major data protection products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent can also provide support for Acronis Backup and Recovery, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, HP Data Protector, and FLARs. For large organizations, Progent offers VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized organizations as an affordable outsourced solution for secure backup and disaster recovery (BDR).
Planning Help for Windows 10
Progent's Windows Windows 10 migration experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and onsite assessment and migration services for Microsoft Windows 10 available from Progent's experts include ROI analysis, project management, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile device management and synchronization, teleworker access, data and identity security, automated provisioning and administration, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and post-migration Call Center support services.
Contact a Progent Network Support Expert
To see how you can access a Progent network support expert for online or on-premises expertise in , phone 1-800-993-9400 or go to Remote Computer Support.