If your company computer network is in Iowa you can now get fast online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to resolve complex problems that threaten your computer network. Progent maintains one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any nationwide support organization in the country. The cost is reasonable, billing is per minute, sign-up is quick, and service is world class.
If your Iowa company is based some distance from more populated urban neighborhoods like Des Moines, Cedar Rapids, Davenport, or Sioux City, access to UNIX or CCIE-certified experts may be limited when you have a network crash. This can cause lost productivity for your business, upset clients, idle employees, and distracted management. By calling Progent, you can get in touch with a qualified consultant ready to offer help when you require it to keep your network operating.
Because Progent charges for remote support by the minute, your company owes exclusively for support provided. Progent asks for no startup charge. Some remote support companies demand substantial minimum payments or bill for each quarter hour or more. Progent's fine granularity and straightforward billing policy avoid unexpectedly large invoices for speedy solutions.
If your Iowa business needs technical help for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Program Special?
Progent's experienced staff of online support professionals offers a broad range of in-depth information technology skills. This allows Progent's remote service specialists to deal successfully with the most challenging network trouble more quickly than is feasible with typical independent service organizations or with the in-house support resources commonly found in smaller companies. Progent has refined the technology and experience to fix problems efficiently in a wide variety of network configurations that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned major certifications including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To help businesses that maintain environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's remote service group can provide the assistance of consultants have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent offers phone-based support from engineers who have been awarded important security credentials such as Certified Information Security Manager consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing network problems allows service escalation, when called for, to specialists with relevant competence to deal with unusually tough jobs. This speeds up remediation of urgent problems, avoids network disruption, and minimizes technical support invoices.
For businesses throughout Iowa, Progent offers fast remote communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for emergency assistance to troubleshoot computer issues that are hurting productivity but are beyond the skill set of your ordinary network maintenance organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-qualified network experts can analyze your system using the latest remote troubleshooting tools that allow them to perform quick and efficient evaluation and resolution of critical computer issues.
Services Progent's Remote Consulting Experts Can Offer Your Iowa Company
Progent's service specialists can offer advanced support for an extensive set of UNIX, Apple OS X, Cisco, and Windows solutions including:
Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based computer support team can assist Iowa small businesses to maintain a large array of IT products and technologies such as network architecture, email solutions, security expertise for networks and company operations, Microsoft Windows integration with UNIX, Linux, Solaris, or macOS and OS X systems, virtual server options for processor economization and streamlined administration, and moving from older systems to modern environments based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service experts offer remote technical help for computers powered by leading derivatives of the UNIX platform such as:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or familiar Linux products including
Cisco Network Infrastructure and Security Technology
Progent leads the computer support arena for providing fast and affordable access to Cisco CCIEs. CCIEs are high-level network professionals who are awarded this prestigious certification by passing thorough examinations supervised by Cisco. Usually CCIEs work for big corporations or nationwide Internet service providers, and consequently their skills are not conveniently available to the general public.
Progent is one of the few IT consulting providers that ensures that CCIEs are available to support small and medium sized companies. In addition, Progent facilitates convenient communication with a CCIE by phone so your company can get immediate help for complex system problems that are impacting your productivity but are outside the competence of your local network support group. Progent's CCIE consultants can tie into your network by means of state-of-the-art remote support tools to provide fast and cost-effective analysis and resolution of critical network problems.
CCIE authorized experts from Progent can help your company to plan, implement, and maintain a converged information system that can streamline business processes, lower expenses, and accelerate the path to profitability. By combining Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco wireless products integration assistance, Progent can greatly increase the business value of your information system in Iowa. To find out additional information concerning Progent's support for Cisco infrastructure, refer to Cisco Technology Engineering Support.
Microsoft Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-qualified remote support experts can provide network troubleshooting and IT support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can assist you with a broad range of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 integration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2013 application development,
Microsoft Skype for Business configuration consulting and Lync Server migration, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Specialists
Progent offers you contact with qualified CISM, CISA and CISSP security professionals who offer a range of system protection services to enhance the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or assist you to revive quickly from an assault. Security services available from Progent include: comprehensive security analysis using platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Netcat; fast recovery from malicious assaults; integrating firewalls; designing secure architectures for remote and mobile access; securing your messaging infrastructure from spam and directory harvest attacks; and setting up continual network monitoring. For more about Progent's security support for small and medium-size businesses, refer to Progent's Professional Expertise for Network Security.
Business Applications Services: Webinar Training, Development, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Mac environments by providing consulting services and training in graphics, sound, and motion video. Progent's support professionals can provide expertise in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group can supply professional consulting support and education in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for familiar Microsoft applications including CRM, Microsoft Project, Microsoft Office Word, and Microsoft Office Excel. To learn more about Progent's expertise, programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.
Help Desk Support Options
Progent provides a selection of service offerings for Call Center services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the timely accessibility of a professional Call Center but who have limited budgets and IT management resources. Progentís Virtual Help Desk is a transparent extension of your existing Help Desk team. Progent can act as a primary Help Desk Call Center for your business, represent an escalation resource for tough technical issues, or be available in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in establishing an effective new Call Center or enhancing your existing one, evaluating or customizing Help Desk application software to address the special requirements of your company, or providing temporary personnel to operate online in conjunction with your internal Call Center group to handle high-demand scenarios like system upgrades.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-authorized networking experts. Progent's Help Desk staff of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can offer your customers easy access to a large technical support team with years of experience delivering telephone-based support and online repair service for small and medium-size business information systems. Progent's focus is on earning the Call Center a positive reputation as a key contributor to business performance, and Progent's charter is to fix rather than simply record problems. To find out additional information about Progent's Help Desk Call Center service and outsourcing, refer to Progent's Help Desk Call Center Services.
Progent's Remote Support Technologies
Progent has developed a collection of customized technologies, evolved during more than a decade of field experience, focused on promoting the highest quality of service for providing online engineering support and troubleshooting for small and medium-size company IT networks. Progent offers safe VPN support for gateways from multiple popular companies including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite connectivity allows the consultants of Progent's remote service group to interface to your environment remotely without violating network security.
Progent's sophisticated service database system keeps thorough documentation of all service delivered to Progent's customers. Every authorized Progent team consultant has access to the history of services rendered to every customer by any team member. This archive of problems and fixes is structured as an easily retrievable proprietary database that enables Progent's online support engineers to share their knowledge with the whole team to ensure that the efficiency of Progent's support improves over time. Progent's certifications with key vendors such as Cisco and Microsoft make available additional extensive technical support knowledge bases and to manufacturers' in-house support personnel that allow Progent's online service specialists to come up with the best solutions quickly.
Get in Touch with a UNIX/Linux or Cisco Technical Support Specialist Immediately
To learn how to get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for emergency remote consulting support in Iowa, phone 1-800-993-9400 or visit Urgent Remote Computer Support.