For small office computer networks located throughout the state of Iowa, Progent's Microsoft authorized technical experts can deliver online support and troubleshooting to solve your computer system issues quickly and cost effectively. Progent has developed top-notch expertise, software utilities, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the high cost and time delays associated with onsite service dispatches.

If your Iowa organization is located outside of the larger urban areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your nearby network systems support choices may be limited in skills, or unavailable during urgent situations. This results in a computer network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís group of network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a wide range of technical tasks for a extensive range of clients. This means you get not only the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to provide affordable network solutions.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection solution utilizes next generation behavior-based machine learning technology to defend endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily get by legacy signature-based AV products. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the entire malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Read about Progent's entire ProSight portfolio of affordable outsourced network management services for small and medium-size organizations.

Microsoft Desktop Virtualization Consulting Services
Microsoft's desktop virtualization solutions lower the work needed for IT managers to deploy software programs so that they are consistent throughout an entire workforce, offer the ability to manage rights to business information, and enable quick installation of new or upgraded desktops. In Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies client access, improves performance, strengthens security, unifies management, and provides a nearly transparent user experience. Progent's Windows Server 2016 engineers can help your company to evaluate the business benefits of Microsoft's desktop virtualization technologies, configure pilot and on-line environments, improve your network architecture to accommodate virtualized desktops effectively, assess and remediate security problems, and educate your IT administrators to follow best practices to gain a fast ROI from client virtualization.

Migration Support services for SharePoint Server 2013
Progent has been delivering SharePoint support since the initial product was published more than a a dozen years, and Progent has the scope of technical knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; determine if an in-house, Cloud-based or hybrid deployment is best suited for your busi9ness; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can assist in individual tasks associated with your SharePoint 2013 deployment.

Microsoft Dynamics NAV Consulting
The updated edition of Microsoft Dynamics NAV includes several new features including tailored Role Centers, improved business intelligence and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV ERP experts can provide programming, integration and debugging services to enable you to get the most from MS Dynamics NAV. Progentís engineers can help you to integrate MS Dynamics NAV ERP software to other services and applications. In addition, Progent can help your organization to design and utilize databases so you can enhance your knowledge of your business, attract additional customers, expand your sales strategies, and build productive alliances.

ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to obtain an objective evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the configuration of your core network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and safer AD environment. Both options also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler network management, improved compliance with data security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and higher availability. To learn more about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 Exchange Online and on-premises installations of Exchange. This allows you to have specific mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and on budget. For details about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration solutions with on-premises Exchange.

Apple macOS and OS X Support Services
Progent's engineers offer Apple macOS and OS X clients a range of services such as remote Mac desktop help, help with Mac applications, Outlook for Mac and Exchange Server consulting, Apple macOS and OS X protection and network infrastructure engineering, co-existence between Mac and Microsoft Windows environments, and one-on-one training. For IT systems built solely on Mac or for systems incorporating a mix of Mac, Linux, and Windows-based servers and desktops, Progent has the experience and knowledge to deal with the challenge of designing, configuring, and supporting a network solution that is reliable, protected, fast, and aligned with your business goals.

After-hours Remote Technical Support
Progent's economical after-hours remote technical support program provides companies round-the-clock availability of remote technical support from Progent's Technical Response Center. Services offered outside regular business hours include fixing problems with Windows servers, Microsoft Windows desktop support, assistance with MS Office applications, network and system backup and recovery, and fundamental routing and switching help for Cisco networking products.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a consistent process for restoring services rapidly following an outage. SRM supports centrally managed and automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can generate reports to confirm complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager.

Contact a Progent Network Support Expert
To see how you can access a Progent computer consultant for remote or onsite support in , phone 1-800-993-9400 or visit Remote Computer Support.














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