For business networks located throughout the state of Iowa, Progent's Microsoft and Cisco certified engineers can deliver phone help and remote troubleshooting to repair your network problems fast and cost effectively. Progent has developed enterprise-level skills, sophisticated tools, and support knowledge bases to diagnose and resolve IT problems without the high cost and delays normally associated with onsite technical service visits.

If your Iowa small business is located beyond the larger urban areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local network support choices may be limited in expertise, or not available during a crisis. This results in a computer network that is unstable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to deliver affordable network solutions.

Consulting and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to migrate from an earlier version of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you get the highest possible business value. Progent can also provide SCVMM 2016 migration expertise to help your organization to design and execute an efficient migration from SCVMM 2012 to SCVMM 2016 in order to take advantage of stronger assurance features, more affordable VMM storage fabric, and other enhancements.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to assist your business to plan, deploy, and fix any aspect of your iOS and Windows integration solution and is available for quick jobs to help you through occasional technical roadblocks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or maintain a resilient, secure and scalable network infrastructure that is best suited to your mode of computing. Progent also offers remote and on-premises training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the business value of your information network.

Progent's Online Consulting, Development and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of remote services to help your organization to design, program, pilot test, install, manage, and debug business applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to upgrade your legacy Excel applications to the latest releases of Excel, support Excel on Apple iOS and Android smart phones and tablets, and resolve compatibility problems between various releases of Office Excel. Progent offers on-demand help to clients who need a quick fix to a specific issue related to Excel and Progent also offers comprehensive project management services for migrating or creating line-of-business applications based on Office Excel. Progent's affordable online training for Excel can be custom tailored to address the needs of individuals or groups.

Business Intelligence Reporting Consulting and Development
Progent’s business information reporting experts can provide online and on premises consulting to help you with any facet of BI reporting from troubleshooting or enhancing applications to planning and implementing a comprehensive BI environment. Progent's management reporting experts can help your company to maintain your existing BI system, help you to upgrade databases and applications from an outdated reporting platform to a current solution, and provide custom online mentoring tailored to your specific needs. Progent’s management reporting consultants can provide expertise in all popular business analytics reporting tools including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Microsoft Desktop Virtualization Consulting Services
Microsoft's desktop virtualization solutions lower the effort required for network managers to deploy software programs so they are standardized across a corporate workforce, offer the power to control access to business data, and enable quick installation of new or updated desktops. With Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS streamlines desktop connectivity, enhances performance, strengthens data security, centralizes administration, and provides an almost seamless client experience. Progent's desktop virtualization consultants can help you to assess the business benefits of Microsoft's virtual desktop technologies, set up pilot and on-line environments, optimize your system architecture to accommodate virtual clients effectively, evaluate and resolve security issues, and train your IT managers to utilize industry best practices to gain a fast ROI from desktop virtualization.

SharePoint Server Help
Progent's Microsoft-authorized Microsoft SharePoint Server 2013 specialists, Microsoft SharePoint Server 2010 engineers and SharePoint Server 2007 support professionals can show you how to evaluate the business justification for implementing the current version of SharePoint Server, advise you on the most sensible version of SharePoint for your application, provide setup and integration services, help you to set up Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint, design a company-wide security strategy that incorporates portal technology, and provide maintenance and Help Desk support.

Microsoft Exchange 2010 Server Upgrade Support
Progent's Microsoft-certified Exchange Server 2010 engineers can assist your organization to maintain and debug your current Exchange Server 2010 deployment or give you access to the assistance of seasoned Microsoft Exchange 2016 consultants and Office 365 Exchange Online consultants to help you assess the benefits of upgrading to a current edition of Microsoft Exchange that offers quick return on investment by increasing your productivity, cutting the cost of equipment and service, simplifying management, and integrating your vital communications platforms.

Mac Consulting
Progent's engineers can provide Mac clients a variety of IT services including online Mac desktop support, help with Mac applications, Office 365 Outlook for Mac and Exchange integration, Mac security and network infrastructure consulting, integration between Mac and Windows networks, and individual training. For IT networks based solely on Apple macOS and OS X or for environments that utilize a mix of Apple macOS and OS X, Linux, and Windows-powered servers and workstations, Progent has the background and depth to handle the challenge of designing, configuring, and supporting a network solution that is dependable, safe, efficient, and aligned with your business objectives.

Microsoft Active Directory Design and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, damaged Active Directory objects, removal of beta software configuration objects in on-line Active Directory systems, and repair of failed installations of AD and AD-dependent applications. Progent is also proficient in working with “expert only” AD utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address key issues such as Active Directory naming standards, hierarchical structure, IT administration structure, selection and design of group policy objects, plus protection and auditing specifications. Progent can also anticipate the implications of alternate server and service implementations on functionality and speed. Progent can help companies to plan and install configurations of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help your company to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security companies to provide centralized management and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and protect internal email that stays within your security perimeter. Read about Progent's entire ProSight line of value-priced network monitoring and management services for small and medium-size organizations.

Migration Support for Skype for Business Server
Progent's Skype for Business integrators offer remote and onsite expertise for companies of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up HA solutions; connect Skype for Business with your PSTN gateway; and interface with third-party communication platforms like Cisco UC. Progent's certified information security experts can help you create and validate a security strategy for your Skype for Business solution that meets regulatory requirements.

Get in Touch with a Progent Network Consultant
To find out how you can contact a Progent computer support expert for online or on-premises expertise in , call 1-800-993-9400 or go to Online Computer Help.














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