In addition to providing fast access to high-level IT consultants and subject matter experts (SMEs) to help Ipanema, Rio de Janeiro organizations to resolve specific technical problems or longer-term projects, Progent offers temporary staff augmentation to deal with more generalized services like PC help, network administration, and Help Desk call center response. On-demand staffing makes it possible for organizations to respond to expected or unexpected peaks in the need for IT services, which may be caused by situations like mergers and acquisitions, data center moves, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or regulatory changes. Short-term staffing can also cover voids resulting from the loss of in-house IT personnel because of vacations, illness, termination, etc.

Advantages of Progent's Short-Term IT Staffing Program
Progent's short-term staff augmentation services give organizations the flexibility to respond to surges in requirements for network personnel without being saddled with the costs and hassle associated with reviewing and hiring appropriate technical personnel and without the burden of adding to your full-time head count.

Important aspects of Progent's short-term supplemental staffing services include:

  • Rapid availability of proven IT professionals
  • Simple initiation, termination, and re-engagement of services
  • Transparent augmentation of your full-time network support team
  • Comprehensive documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
  • Close relationship with a world-class, full-spectrum resource for IT support
Progent's Co-managed Help Desk Program
Progent's shared Help Desk service is a specialized on-going staff expansion option that enables IT groups to share the work of Help Desk support seamlessly between their in-house network personnel and Progent's nationwide team of IT support experts. Working as a seamless supplement of your full-time Help Desk, Progent's shared Call Center program is a collaborative support solution based on by the leading shared PSA platform for managing, service requests, generating tickets, assigning ownership, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering online and onsite IT services for organizations of all sizes throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's certifications.

Progent's Areas of Expertise for Ipanema, Rio de Janeiro Businesses
Progent's nationwide team of certified consultants offers Ipanema, Rio de Janeiro companies a broad range of remote technical guidance and debugging services. Areas of expertise offered under Progent's consulting program for network service firms include:

Contact Progent for Short-Term Staffing Services for Ipanema, Rio de Janeiro Companies
To find out more details about Progent's temporary staffing services for Ipanema, Rio de Janeiro businesses, call 800-993-9400 or visit Contact Progent.