Overview of iPhone and iPad Integration
Smartphone Integration ConsultingApple's iOS-powered iPhones and iPads can be tightly integrated with Windows Server environments that include business-critical applications including Exchange, SharePoint, SQL Server, Skype for Business (formerly Lync Server), Office and Office 365, and Dynamics CRM. iOS devices are also supported by popular Windows desktop clients such as Windows 10 and Windows 8.1 and by Microsoft's powerful management tools including System Center Configuration Manager (SCCM) and Microsoft Intune.

Unfortunately, building and maintaining a secure and manageable BYOD ecosystem that incorporates iPhones and iPads can be a challenge for IT administrators because of the multiple generations of iOS devices and Microsoft platforms that an organization may be required to support along with the vast array of available network security appliances from Cisco, Barracuda, and many other vendors. Common integration problems involve synchronization, device or software migration, authentication, Windows AD configuration, DNS issues, remote access, Wi-Fi setup, centralized management, sharing, and backup.

Progent's team of more than 100 consultants, technical support specialists, and subject matter experts offers the depth and breadth of knowledge and the real-world experience required to resolve even the most complex issues associated with integrating iPads and iPhones with networks ranging in size from home offices to enterprise systems. Progent can provide cost-effective online assistance to help you plan, configure, and troubleshoot any facet of your mobile integration solution and is available for short-term tasks to help you get past specific technical roadblocks or long-term engagements to help you finish major projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or maintain a resilient, secure and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide online and onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative environment that maximizes the business value of your information network.

Integrating iPhones and iPads with Microsoft Applications
Microsoft offers a library of free iPhone and iPad client apps, available for downloading from the Apple Store, that allow users to access, manage or secure various Microsoft platforms including the Office 365 suite, SharePoint, Skype for Business, Dynamics CRM, Power BI, Intune, and many others. These client apps offer different levels of functionality and have compatibility restrictions that depend on your version of Apple's iOS and the Microsoft application you want to access.

Microsoft Apps Integration for iPhones and iPads

Microsoft apps for iPhone include Office, Power BI, Skype for Business, Dynamics CRM, and OMS

Progent can help you anticipate and resolve issues with software revisions and can assist you in migrating users to compatible versions of Apple devices and operating systems and Microsoft software platforms. Progent can help you establish realistic expectations for the features available with iPhone and iPad client apps, develop test systems to make sure you can achieve the functionality you need before you embark on a company-wide upgrade, solve data import and export problems, and, when necessary, suggest alternative approaches for achieving your integration goals.

Progent's Microsoft-certified consultants can help you integrate your iPhones and iPads with critical productivity applications and management tools from Microsoft:

Common iPhones Integration Issues
Many of the iPhone and iPad integration problems encountered in Windows environments are technically complex but are so common that they can be resolved by an experienced troubleshooter with a short online session. Others require digging into firewall and VPN configurations, security policies, and co-existence issues with legacy and modern devices and applications. The vast majority of issues can be handled via remote support, saving the costs and delays associated with onsite support. Examples of problems regularly addressed by Progent's veteran online support team include:
  • Configure email and webmail on iPhones to work with Exchange Server
  • Configure ActiveSync
  • Migrate iPhones to a new version of Windows Server
  • Update dialing permissions in Windows Active Directory (AD)
  • Install, configure and troubleshoot RADIUS
  • Resolve issues with LDAP queries over SSL to AD
  • Enable reverse password encryption on AD accounts
  • Assign an external user a token for an iPhone
  • Set up VPN on an iPhone and NetPortal to access file servers from the iPhone
  • Add LDAP, NAT, ACLs, and routing for iPhone VPN clients
  • Set up iPhones for the correct IP from DNS
  • Configure L2TP/IPsec VPN for iPhones and iPads
  • Set up and test iPhone remote access via Cisco Meraki appliance integration
  • Create VPN connection between ASA firewall with Firepower Services and iPhone via Cisco AnyConnect Mobility Client
  • Upgrade Cisco's Adaptive Security Device Manager (ASDM) firewall firmware
  • Enable password storage on the group policy and tunnel on the main firewall
  • Update Barracuda and other firewalls to use a self-signed cert for inbound TLS
  • Add new Office 365 accounts to an iPhone
  • Troubleshoot SQL Server integration with iPhone apps
  • Set up Microsoft's Intune app and enroll iPhones
  • Migrate and synchronize Outlook Contacts
  • Troubleshoot Wi-Fi issues and perform Wi-Fi site surveys for iPhone and iPad connectivity
  • Integrate Citrix Receiver for iOS to allow iPhones and iPads to access to Citrix online applications
Additional Support Services Available from Progent for Windows/iOS Environments
Progent's Microsoft-certified consulting team and Cisco CCIE-certified networking consultants can provide online and onsite expertise to help you plan, deploy, manage and troubleshoot an on-premises, cloud-based, or hybrid infrastructure optimized to support your mix of local, at home, and mobile users. Progent's Wi-Fi technology specialists can help you build and maintain wireless local area networks that efficiently support the latest 802.11ac technology as well as older versions of the Wi-Fi standard. Progent's CISM-certified data security consultants and CISA-certified security audit consultants can help you define and enforce company-wide security policies that are consistent across all client devices including iPhones and iPads to help you maintain compliance with government and industry requirements as well as with your internal standards. Progent can also provide comprehensive network security audits as well as stealth penetration testing in order to help you validate and fortify your security profile.

Progent's disaster recovery and business continuity (DR/BC) consultants can help you incorporate iPhones and other mobile communications devices into a cohesive preparedness plan that defines emergency notification and communication procedures in case of a natural or man-made crisis. Effective disaster recovery planning entails strict and efficient backup processes for fast restoration of core services, and these services include mechanisms for supporting mobile access and secure management of mobile devices such as iPhones and iPads.

Contact Project for Help with Integrating and Managing iPhones and iPads
To get in touch with Progent about consulting support for integrating and managing iPhones and iPads, call 1-800-993-9400 or visit Contact Progent.

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DoubleTake/Carbonite Software offers a family of tools intended to deliver small and midsize companies a variety of affordable solutions for backing up and restoring vital workloads including Microsoft Exchange Server, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progentís disaster recovery planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small company information systems to achieve a high level of availability and disaster recovery capability at a budget-friendly price.

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Small to mid-sized companies can now get all the advantages of System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco qualified IT consulting experts. With Progent's affordably priced network support programs, small and midsize businesses can select a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company networks enterprise-class availability, protection, and productivity.

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Progent can provide the expertise of Microsoft-certified engineers as well as experienced database application developers, database administrators, project management experts, network infrastructure engineers, disaster recovery specialists, and security consultants to help you to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

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For large organizations, Progent can leverage in-house IT staffs by providing world-class experience in deploying critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or global enterprise with branch offices in the Bay Area, Progent can act as a transparent local supplement of enterprise IT management. Progentís enterprise support services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project management, and top-level service for multiple location network environments based on Enterprise Windows 2003. Progent can offer on-site engineers and specialists to help with a campus move or branch move, or a network designer to help with building or using an Internet Data Center or co-location site.

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CISA Certified Security Audit Consult San Francisco

The Certified Information Systems Auditor credential is a prestigious achievement that indicates mastery in information system security audit and control. Certified by ANSI, the CISA accreditation requires that consultants pass a comprehensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-qualified Cybersecurity audit professional able to help businesses in the fields of information systems audit services, information technology enforcement, systems and architecture lifecycle, information technology service delivery, protection of data resources, and disaster recovery planning.

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Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and introduces powerful new features as well as a redesigned architecture. These enhancements favorably impact key IT areas like manageability, availability, security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential business benefits of migrating to Exchange 2013, design an efficient validation and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and management services for Microsoft Exchange 2013.

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Progent's management team includes industry professionals with decades of experience providing computer consulting, troubleshooting, and strategic IT planning to businesses ranging in size from small offices to Fortune 500 companies. Great support calls for great personnel, and Progent stands out by having put together a management team that can provide customers with the top service value available anywhere.

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Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.