In addition to providing fast access to guidance from high-level IT professionals and subject matter experts to help Irvine, California companies to resolve discrete technical problems or strategic initiatives, Progent offers short-term supplemental staffing to deliver more generalized assistance such as PC support, IT management, and Help Desk response. On-demand staffing can help organizations to respond to anticipated or unexpected peaks in demand for network personnel, which may be caused by situations like company mergers, site relocation, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new regulations. Temporary IT staff augmentation can also fill gaps left by the absence of in-house staff members due to vacations, illness, termination, etc.

Benefits of Progent's Temporary Staff Augmentation Services
Progent's short-term supplemental staffing services offer businesses the ability to react to surges in demand for IT personnel without being saddled with the expense and delays that come with vetting and recruiting appropriate IT personnel and without the burden of adding to your in-house staff size.

Important aspects of Progent's short-term staffing services include:

  • Fast availability of reliable IT professionals
  • Simple engagement, termination, and resumption of services
  • Seamless extension of your in-house IT team
  • Comprehensive reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Close working relationship with a world-class, full-spectrum resource for network support
Progent's Shared Center Service
Progent's co-managed Call Center service is a specialized flexible staff augmentation option that enables IT organizations to divide the work of Help Desk support transparently between their full-time network personnel and Progent's extensive team of technical support experts. Working as a seamless extension of your full-time Call Center, Progent's co-managed Help Desk service is a collaborative support solution based on by the industry's leading shared PSA tool for managing, service calls, ticketing, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of background delivering remote and onsite IT expertise for organizations of all sizes throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts have earned top certifications including ISSAP, CISA, and CRISC. Learn more about Progent's industry certifications.

Progent's Practice Areas for Irvine, California Businesses
Progent's veteran team of certified consultants offers Irvine, California organizations a broad array of online consulting and debugging services. Practice areas offered under Progent's consulting program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Irvine, California Organizations
To find out more details about Progent's temporary staff augmentation services for Irvine, California businesses, call 800-993-9400 or visit Contact Progent.