Manchester Expertise for Computer Support Firms
Seamless Short-Term IT Support Augmentation
Progent's Consulting, Help Desk, and Ticketing for IT Service Organizations in Manchester
Progent’s consulting services for IT service firms in Manchester New Hampshire allows you to provide your clients Progent's consulting and Help Desk Call Center support using your company's own branding as a seamless supplement to your in-house IT services group. This can ease the way for you to add to your revenue, fill out your service offerings, create happy customers, and improve your bottom line.
Progent’s nationwide roster of network engineers, desktop integration and troubleshooting specialists, network administrators, and cybersecurity professionals have worked as transparent adjuncts to the support groups of some of the country's biggest IT service businesses. Progent’s range of technical knowledge allows you to add to the capabilities of your IT support business, and Progent’s close integration with your support team helps you promote and protect your branding.
Progent is a network support company with 20 years of background delivering online consulting services to small and middle-size companies. Progent is a Microsoft Partner and has one of the largest teams of Cisco CCIE network infrastructure engineers of any private computer services firm in the world. Progent has delivered remote technical assistance and advanced consulting to customers in every state in the country. (Check out testimonials from Progent's customers.)
Providing Progent's Services With Your Own Brand
Progent's reseller program for network service firms offers seamless resale to your clients of professional IT services. Progent bills you exclusively and performs under your direction to deliver your customers consulting and support services under your branding. Also, Progent offers a low-cost Off-hours Support Service for clients who require access to 24x7 support.
Help Desk and Ticketing for IT Service Providers
Ticketing is the heart of an efficient Help Desk. But enterprise-grade ticketing systems are not just costly to acquire and staff, but also challenging to set up and maintain. Smaller IT service companies rarely have the necessary resources. Progent's Help Desk and ticketing solution gives IT support organizations an economical way to keep their company branding while providing their clients world-class desktop support services built around a best-of-breed ticketing platform and supplemented by fast escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Program for Network Service Firms
Progent's Call Center and ticketing program for IT support firms takes advantage of Progent's sizable investments in highly scalable ticketing software, an online desktop support staff, and a group of geographically distributed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can establish data interchange with your current ticketing platform. The standard and optional features offered with Progent's Call Center and ticketing program allow you to expand your support workload, the range of technical issues your firm can take on, the locations you can serve, and your hours of availability.
Important features of Progent's Help Desk and ticketing program for IT service organizations include:
- Progent's online desktop support team delivers Level 1 end user assistance with 1-hour service level agreement to commence work during normal business hours.
- Standard support hours are 5am to 7pm PST, five days a week.
- Extended hours support is offered at extra cost.
- Optional onsite support in major metros is available across the US at additional cost.
- You have full control of your customers and billing.
- Your clients submit incident reports by means of your custom branded web portal, a toll-free phone number, or by directing an email to your designated mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely until resolution.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting for IT service providers allows your support team to become a single source for practically all technical expertise your customers may need. You can build your team and strategic IT skills steadily without being forced to say no to opportunities owing to a gap in in-house expertise or the absence of personnel.
Key aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent works as a seamless extension of your internal support group, under your direction, and bills your firm instead of your client.
- By-the-Minute Billing: Progent charges by the minute to minimize expenses.
- Detailed Service Reporting: Progent utilizes an advanced documentation system to ensure that all services performed are thoroughly described. This allows you to transfer account responsibilities to internal personnel once you have sufficient people and relevant technical skills.
- Safely Grow Your Service Practice: You can easily and affordably take on additional opportunities beyond your core areas of expertise and open additional territories without exposure to the risks associated with expanding your full-time staff too rapidly.
- Strengthen Your Brand: You can solidify your positioning as a full-spectrum IT support firm by delivering more services to more customers under your own company name.
- Flesh Out Your IT Support Portfolio: Progent offers top-tier expertise in a broad range of technologies and can be a reliable resource for growing your IT support business.
- Fast Escalation: Thanks to a sizable roster of top-level IT experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the toughest issues get resolved fast.
- Make Your Customers Satisfied: Satisfied clients stick. By teaming with Progent, you can keep making your customers successful without ever requiring clients to look for help from other support firms.
- Online Support Professionals: For 20 years, Progent has provided online IT support ranging from Help Desk support to high-level consulting. Efficient remote service cuts costs and produces quick solutions.
- Major Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including CISSP, CISA, and CRISC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Manchester, New Hampshire Businesses
Progent's nationwide team of certified consultants can provide Manchester, New Hampshire organizations a wide array of online consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Migration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- Active Directory Integration
- Microsoft 365 Integration
- Dynamics GP Expertise
- Azure, Amazon AWS, Google Cloud
- Online Network Support
- Teleworker Support Services
- Cisco Network Infrastructure
- Juniper Networks Expertise
- Cisco Routers Expertise
- Cybersecurity Monitoring
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Support
- Data Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Windows Hyper-V Planning
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Integration
- iPhone Integration
- Android Phone Management
- Ransomware Defense and Recovery
- Backup/Recovery Consulting
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi AP Setup
- WiFi Site Assessments
Learn More About Progent's Reseller Support for IT Service Firms in Manchester, New Hampshire For additional information about Progent's consulting program for IT service firms in Manchester, New Hampshire, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Network Consultants Network Management outsourcing consultants
Consultants Ransomware Recovery
Progent's ProSight family of managed services are geared to provide organizations who have minimal internal IT administration and support teams with affordable help from world-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed services include fixed network management expenses, automation of routine management tasks, continual absorption of the latest technology, graceful transition from legacy technology to modern solutions, close alignment of information technology with business objectives, access to veteran IT experts, and allowing management to concentrate on business issues rather than fast-evolving network technology.
Juniper SA6500 SSL VPN Consulting
Juniper SSL Router Network Security Auditing
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
ProSight Email Security Gateway Consultant
Email Allow Lists Engineer
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and world-class protection for your email traffic. The powerful architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
SharePoint Business Connectivity Services IT Services
Urgent SharePoint Online Online Technical Support
Progent has been providing SharePoint support since the first SharePoint product was published over a decade ago, and Progent has the breadth and depth of technical knowledge to help businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration environment; determine if an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can help in individual tasks related to your SharePoint 2013 migration.
Microsoft Windows Failover Cluster Setup and Support
Network Engineer High-Availability Failover Clustered Servers
The clustering technology incorporated into the high-end versions of MS Windows Server 2008 is dramatically redesigned to simplify the deployment, configuration, and management of clusters that provide improved levels of network dependability, security, performance, and versatility. New or enhanced features include cluster Validation, easier configuration and deployment, unified cluster administration, redesigned cluster architecture for increased uptime, hardened protection and quorum models, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can assist you assess the advantages of Windows clustering, plan and implement an installation, educate your IT personnel to manage your cluster environment, deliver ongoing consulting and support services, and produce and test a business continuity procedure.
Largest Exchange Server 2016 Migration Planning IT Services
Emergency Exchange 2016 Upgrade On-site Technical Support
Progent can assist your business in any and all phases of your upgrade to Exchange 2016 including designing HA system topology for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Palo Alto Networks User-ID Evaluation
24-7 Technology Consulting Services Palo Alto Networks Panorama
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that spans your on-premises and cloud-based assets and guards any user at any location with any endpoint device.
Solaris Upgrade Consultant
Solaris-Windows Upgrade Consultants
Progent can help your business to design and implement a smooth transition from a Solaris-powered information system to a network powered by MS Windows and suited for running Microsoft's familiar office productivity suites, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can show you how to preserve your information and minimize business discontinuity by designing an effective transition strategy that preserves your existing assets in Solaris software and technology. UNIX-to-Windows transition support services available from Progent include evaluation of current infrastructure, migration planning and validation, Exchange migration support, data and application transition, and processor and storage migration and economization.
Live Communications Server Configuration
Microsoft LCS Server Instant Messaging Support and Help
MS Communications Server provides IM and presence in an extensible, enterprise-grade package featuring advanced security, transparent compatibility with popular Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and improved operational efficiencies, enhanced worker productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant IM platform. Effective implementations of Office Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-authorized professionals can deliver the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Dynamics GP Power BI Remote Troubleshooting
Microsoft Expert Computer Consulting Dynamics GP Software
Progent can help you prepare and execute a smooth move to Dynamics GP so that you retain your data, strengthen your security, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce business disruption by creating and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce programs that work transparently with Dynamics GP 2010/Great Plains 2010.
Outsourcing Wireless Site Survey
Remote Wireless Site Survey Setup and Support
Progent’s Wireless Site Survey helps you to design and implement a wireless network adapted to your environment, offering your business a wireless solution that delivers the reception, performance, capacity, QoS, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed on-premises service.
Microsoft LCS Server IM Consultant
Microsoft LCS Server Instant Messaging Engineer
Microsoft Office Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package featuring enhanced security, transparent integration with popular Microsoft products, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and improved business efficiencies, enhanced worker productivity, and stronger intellectual property security with this easy-to-manage, highly available solution. Effective implementations of Microsoft Office Communications Server require careful planning and thought prior to roll out. Progent's Microsoft-authorized consultants can provide the expertise needed to deliver all the advantages of Microsoft Office Communications Server across your entire corporation.
Consultant Services Sun Solaris
Sun Solaris Professionals
Progent's UNIX platform consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient single source to show you how to build and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.
Windows 7 Migration Server Setup
Emergency Windows 7 Security Network Consultant
Progent's Microsoft certified consultants can assist you to test
Exchange 2000 Upgrade Migration Consultant
Largest Microsoft Exchange 2000 Upgrade Professionals
Progent is one of the most qualified information technology support firms for integrating e-mail systems based on Exchange 2000. Progent specializes in helping small and mid-size companies get the full benefits of Exchange 2000 for common situations including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
Private Cloud Hosting for Virtual Data Centers Consultants
Largest ProSight Small Business Private Clouds Consult
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization technologies that allow small and midsize companies with multi- platform environments to economize dramatically on the expense of capital investments, system support, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.
Tech Microsoft Solutions Framework Project Methodology
Access to External Support Databases Computer Consulting
Progent’s staff of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry experience, at the front lines of network support, executing a wide variety of technical projects for a large array of businesses. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting staff. This ensures that you get not only world-class IT skills, but also a consultant with proven approaches for applying computer knowledge to solve real-world network problems quickly.
SCDPM 2012 and Exchange DAGs Online Help
Remote Network Consultants SCDPM 2012 Backup and Recovery
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist businesses of all sizes to plan, deploy, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older releases of Data Protection Manager or from another backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for fixing particularly stubborn problems, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Meraki Wi-Fi Access Point Configuration
Support Services Meraki MR66 Access Point
Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and troubleshooting services to assist your organization to design, configure, manage, tune, and repair wireless networks that utilize Cisco's Meraki access points. Progent's experts can also assist you to plan and implement hybrid environments that combine on-premises and cloud-based services and that provide easy access, advanced security, streamlined management, and consistent performance for all your wired and wireless endpoints.
MySQL Community Edition Train
Consultancy MySQL Clustering
Progent can provide affordable online access to an Oracle-certified MySQL administrator or application developer and can help organizations of any size to integrate and maintain MySQL within a reliable IT infrastructure that provides advanced speed, scalability, and security. Progent also has experience assisting companies port databases from Oracle to MySQL.
Top Online Consulting Microsoft Exchange 2003 Upgrade
Support and Setup Exchange 2003
Progent's certified engineers offer computer help and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting expertise for Microsoft Exchange Server 2003 include planning, deployment, project management, local and off-site technical support, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
ProSight Remote IT Management Specialists
24x7 Network Infrastructure Monitoring Engineers
Progent's ProSight family of managed IT services are geared to provide businesses who have minimal internal IT administration and support teams with affordable help from enterprise-class management tools and consulting experts. Advantages of Progent's ProSight line of managed services include predictable network management costs, automation of routine management processes, continual adoption of new technology, graceful migration from older technology to up-to-date solutions, close fit between computer technology with strategic objectives, guidance from veteran network experts, and allowing management to concentrate on business issues instead of fast-evolving information technology.
2500 Wireless Controller Consultants
Meraki Outdoor APs IT Services
Progent's Cisco-certified Wi-Fi integration experts can help you to configure, administer, and debug Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Idaho Migration Companies
Michigan Help
Progent’s Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier support engineers offer phone help and online direct computer access to isolate and resolve technical problems quickly and affordably. The scope of technical expertise represented by Progent's team of country-wide service engineers makes it possible to escalate even the toughest network issues to competent experts as required.
Small Business WAP121 Online Help
Emergency Small Business WAP121 Support Outsourcing
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based units designed as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer online or onsite integration and debugging services to assist your organization to design, implement, upgrade, optimize, administer and debug Cisco Small Business wireless access point environments of any scale or topology.
Small Business WAP561 IT Consultant
Small Business 500 AP Support Outsourcing
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based devices designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide remote or on-premises integration and debugging services to assist your organization to design, configure, upgrade, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any scale or architecture.
Infor SyteLine CloudSuite Upgrade from SyteLine 6 to CloudSuite 9 Professional
Infor SyteLine CloudSuite Database Tuning Consult
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over 25 years of background helping manufacturing and service organizations to manage supply chains and improve the efficiency of critical processes in order to get products to market quickly and meet customer schedules dependably. Progent can provide the expertise of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that can range from occasional advice to solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Antispam Support and Setup
Postini Small Business Subscription
E-Mail Guard is a complete solution for defending against spam and viruses. E-Mail Guard handles the protection and administration of corporate email by offering continually improved spam and virus filtering, policy management, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and reporting tools plus outbound email testing to let you fix your e-mail environment and specify and enforce company security policy.
Integrated Services Routers Network Consulting
Core Routers Engineer
Cisco has designed an extensive product line of routers that includes appliances built to deliver the protection, bandwidth, and reliability demanded by customers ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your network and to make it easy to expand as you support new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Load Aggregation Testing Consulting Services
Consultants Load Aggregation Testing
The Progent Test and Training Lab at the QTS Internet Data Center is available for piloting mission-critical applications, creating cost-effective migration procedures, assessing and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers who lack sufficient in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical IT initiatives on schedule.
Microsoft Project Server My Sites Consultants
Project Server Developer
Progent's Microsoft consultants offer advanced support in implementing, managing and troubleshooting all versions of Project Server and can deliver a broad variety of affordable online support services based on industry best practices to help organizations of all sizes to get all the advantages of this leading project management solution. Support services offered by Progent include solution planning, software configuration and migration, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized webinar training.
Best Live Online Office 365 Training Support Company
Live Online Office Excel Class
Progent provides customized online training for an array of desktop applications and environments including Office and Office 365 Excel, Word, Publisher and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the benefits of conventional in-person instruction, such as immediate communication between students and teachers, but eliminates the costs of travel and the hassle of attempting to synchronize the schedules of many workers. Offered to individuals or groups of all sizes, Progent's live online training permits the instructor to run the seminar from a remote facility while the clients can be dispersed across a campus or all over the country. Live online education utilizes powerful learning mechanisms like virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and targeted to specific subjects or longer in time and broader in scope.
ProSight VM Hosting Specialists
Engineers Private Cloud Hosting for Virtual Data Centers
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's production servers in a solution that delivers the highest level of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting options are based upon mature virtualization technologies that enable small businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, system maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
External Cybersecurity Inventory Consultancy
Internal Cybersecurity Scan Engineer
Progent offers two ultra-affordable service packages designed to allow small businesses to receive an objective security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, an engineer runs an extensive examination of your IT infrastructure from beyond your firewalled perimeter to determine potential weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from a secure computer inside your company firewall to assess your exposure to inside attacks. Both security inventory services are set up and run from a protected remote location.
Award Winning Lync Server 2013 Front End Pool Specialist
Microsoft Lync 2013 Setup and Support
Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony across a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help you to assess the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your current and future plans, deploy Lync 2013 so as to speed up your ROI, and provide live webinar and onsite training to your management team and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Catalyst 6500 Switch Support
Catalyst Switch Help and Support
Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move smoothly from legacy appliances to current devices.
Award Winning CIO Network Consulting
Cisco and Microsoft Certified Expert Technology Consulting Services CIO
Progent can provide small businesses with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate sensible technology to improve business operations so they align better with your corporate objectives. Your company can develop and install a well conceived IT plan without absorbing the cost of a full-time senior IT executive.
CCIE Certified Meraki Switch IT Consultants
Top Quality Cisco Meraki and Nexus Switch Integration Services
Cisco's Meraki family of access and distribution switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting to help you to design and deploy a productive network architecture based on Meraki switches, simplify network administration with Meraki's cloud-centric management tools, set up policies to maintain security and compliance, develop and test a disaster preparedness strategy, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking solution.
Sun Solaris Integration
Sun Solaris Computer Consulting
If your business computer system combines Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your servers into a unified network that permits all your OS platforms to run side by side for easy management, transparent information exchange, high availability, superior performance, and strong protection. Progent's Sun Solaris and Microsoft Windows integration assistance services feature network infrastructure integration and support, consulting for Windows services for UNIX, remote server monitoring and administration, remote network support and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Small Office Consolidation
Small Office Small Office Server Support
Progent is a leading innovator in affordably delivering enterprise-class IT support to small businesses. Progent's achievement in handling the network support needs of the chronically underserviced small business market is the cumulative result of major technical and operational breakthroughs that have eliminated a great deal of the traditional costs out of managing network service, injected unmatched professional expertise into the support system, and significantly streamlined the solution cycle.
CCIE Certified Catalyst 3650 Switch Remote Support Services
Catalyst 2900 Switch Help and Support
Progent's Cisco-certified CCIE consultants can assist organization to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move efficiently from outdated switches to current models.
Professionals Private Cloud Hosting Services
Virtual Server Private Cloud Hosting Consulting
Progent’s private cloud hosting allows small and midsize organizations to run key applications like SQL and Exchange Server from a secure Tier III data center on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restore. You can take advantage of Progent’s private cloud to avoid major investments in the acquisition, maintenance, and operation of network hardware and data center facilities while achieving world-class levels of network reliability and security.
