Appleton Consulting Expertise for Computer Support Organizations
Seamless Short-Term Support Staff Assistance
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Firms in Appleton
Progent's consulting support for IT service organizations in Appleton Wisconsin enables you to provide your clients Progent's consulting and Help Desk Call Center support using your own branding as a transparent augmentation of your in-house network services group. This can ease the way for you to add to your revenue, fill out your service offerings, create happy customers, and improve your bottom line.
Progent's nationwide team of network experts, PC support technicians, IT admins, and data security professionals have worked as seamless supplements to the support staffs of some of the world's largest IT service firms. Progent's range of expertise allows you to broaden the capabilities of your IT service business, and Progent's transparency helps you elevate and protect your branding.
Progent is an IT support company with two decades of background delivering remote expertise to small and middle-size companies. Progent is a Microsoft Partner and maintains one of the largest teams of Cisco-certified CCIE network infrastructure experts of any private IT support company in the world. Progent has delivered remote IT support and advanced consulting to clients in every state in the U.S. (Check out recommendations from Progent's customers.)
Providing Progent's Services Under Your Branding
Progent's reseller program for IT service organizations features seamless resale to your customers of professional IT services. Progent bills you directly and performs under your instructions to deliver your clients consulting and support services under your brand. Also, Progent offers a low-cost Extended Hours Support Program for customers who need access to 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Firms
Ticketing systems are the heart of an effective IT Call Center. But modern ticketing platforms are not only expensive to license and staff, but also difficult to set up and manage. Small or niche IT service firms seldom have the required financial or human resources. Progent's Help Desk and ticketing solution gives IT service organizations a practical way to retain their own branding while providing their customers responsive desktop support backed by an advanced ticketing system and reinforced by fast escalation to subject matter experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Providers
Progent's Service Desk and ticketing solution for IT support firms leverages Progent's sizable investments in highly scalable ticketing software, a remote desktop support team, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing platform exclusively or Progent can establish data interchange with your existing ticketing system. The features offered with Progent's Call Center and ticketing program allow your IT service firm to increase your physical and virtual support workload, the range of technical issues your company can handle, the number of locations you can serve, and your overall availability.
Key features of Progent's Help Desk and ticketing solution for IT service organizations include:
- Progent's remote desktop support team delivers Level 1 end user help with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Normal support hours are from 5am to 7pm PST, five days a week.
- Extended hours support is available at extra cost.
- Optional onsite service in larger metro areas is offered across the US at additional cost.
- You keep full control of your customers and invoicing.
- Your clients submit incident reports through your own branded web portal, a toll-free number, or by sending an email to your designated mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Providers
Progent's consulting for network service organizations allows your support team to become a sole source for practically all technical expertise your clients may require. You can build your team and core in-house competencies at your own pace without having to turn down opportunities owing to a lack of in-house expertise or a shortage of personnel.
Key features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent works as a seamless supplement to your internal IT service team, under your coordination, and bills you instead of your client.
- Granular Billing: Progent bills on a per-minute basis to minimize expenses.
- Detailed Reporting: Progent uses an advanced documentation system to ensure that all services performed are fully described. This makes it easy for you to transfer account assignments to internal consultants when you have enough people and appropriate skill sets.
- Safely Grow Your IT Support Practice: You can quickly and safely accept more opportunities outside your main fields of expertise and serve new geographies without assuming the risks involved with increasing your head count too quickly.
- Re-enforce Your Name: You can solidify your mind share as a comprehensive IT support provider by offering more services to more clients using your own brand.
- Flesh Out Your Services Catalog: Progent can provide world-class support in a wide range of technologies and can be a reliable resource for growing your IT service business.
- Rapid Escalation: Thanks to a large team of high-level IT experts ready to help, Progent can transition quickly from Tier 1 to Tier 3 support so even the toughest issues get resolved fast.
- Keep Your Clients Happy: Satisfied clients stick. By joining with Progent, you can keep making your customers successful without ever requiring clients to look for help outside the fold.
- Remote Technical Support Professionals: For 20 years, Progent has provided online IT support ranging from Call Center services to high-level consulting. Efficient remote service cuts costs while delivering fast solutions.
- Top Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP, CISA, and GIAC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Appleton, Wisconsin Companies
Progent's seasoned team of certified consultants can deliver Appleton, Wisconsin companies a wide array of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Consulting
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- Active Directory and MS Entra Design
- Microsoft 365 Integration
- Microsoft Dynamics GP Customization
- Azure, Amazon AWS, Google Cloud
- Online IT Support
- Teleworker Integration
- Cisco Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Experts
- Security and Compliance Consultants
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Colo Data Center Support
- Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Expertise
- Virtual Server Automation
- Fast, Affordable .NET Software Development.
- Hyper-V Deployment
- VMware vSphere Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- Smartphone Management
- iPhone Support
- Google Android Phone Integration
- Ransomware Defense and Recovery
- Backup/Recovery Solutions
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Integration
- Wi-Fi Site Assessments
Find Out More Details About Progent's Consulting Program for Network Service Providers in Appleton, Wisconsin For additional information about Progent's consulting support for IT service organizations in Appleton, Wisconsin, call 1-800-993-9400 or visit Contact Progent.
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Exchange 2007 to Exchange 2010 Upgrade Services
Microsoft Exchange Server 2010 Migration Specialist
Progent offers comprehensive support for every step of your Microsoft Exchange 2010 migration with services that include end-to-end project management services, site prep, project planning, specification of new software and equipment needed, suggested vendor sourcing, system verification at client site or at Progent's test lab, setting up temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the old servers, and training for customer's IT staff and end users.
Biggest Altaro VM Backup Immutable Cloud Storage Troubleshooting
Best Altaro VM Backup Scheduling Computer Consultant
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to help you to plan, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
Linux RedHat Online Network Assessment
Linux Online Systems Engineer
Progent offers national remote technical support and troubleshooting services for companies that operate environments powered by versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online network consulting provides maximum leverage for your IT dollar by preserving client productivity and shortening the time charged for network analysis and repair. Sophisticated online support tools and skilled technicians and consultants combine to enable Progent to handle most IT issues without wasting time and expense by going to your site. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of telephone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help with the most difficult network problems.
Ryuk ransomware protection Consult
24 Hour Specialists Avaddon ransomware recovery
Progent's proven ransomware recovery experts can help your business to rebuild a network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock.
ProSight Email Data Leakage Prevention Consult
ProSight Outbound Email Filtering Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Consultants Remote Workers Cloud Integration
At Home Employees Cloud Integration Specialists
Progent can assist small and mid-size organizations to provision their at-home workforce with seamless access to cloud resources.
Antivirus Installation support
Postini Technology
Email Guard by Postini offers constantly upgraded spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a regular Postini license, you can still have access to Postini's Perimeter Manager services via Progent's E-Mail Guard spam filtering and anti-virus aggregation offering. Progent's expert e-mail protection consultants can help you devise an email security strategy that features anti-spam and virus defense technologies and processes.
MOM 2007 Technical Support Services
Microsoft Operations Manager Consulting Services
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, optimizing and repairing System Center Operations Manager solutions and offer companies of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.
.NET C++ Contract Development
Coder .NET iOS
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or update .NET apps quickly and at low cost.
Windows PC Simulation on Mac Support and Integration
Remote Support Services Windows Virtual Desktop for Mac
For businesses that have a combination of Apple Mac and Windows desktops, there exist two basic solutions for using Windows-only applications on an Apple Mac: remote access to a physical Windows computer or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a remote Microsoft Windows-powered PC to use Microsoft Windows programs and access system resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac system so you are able to run Windows programs locally. Progent's Mac technology support experts can assist your organization to maintain these products for using Microsoft Windows programs on your Apple Macs and can also assist your organization to evaluate and install other solutions for Microsoft Windows PC emulation.
Consult Lync Server 2013 video conferencing
Microsoft Lync Server 2013 Consultant Services
Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint and Office or Microsoft 365 and simplify administration through integration with Windows AD. Lync can also reduce expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified unified communications consultants offer online and onsite support to assist your company to maintain and repair your current Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to design and execute an efficient Skype for Business migration.
WatchGuard Firebox Firewall Cybersecurity Contractors
WatchGuard Fireware Security Firms
Progent provides support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Telecommuting IT Technical Support Company
Network Solutions Remote PC and Smartphone
Progent's remote connectivity and wireless synchronization experts can assist your business to design and configure secure access solutions for remote desktops, laptops, and wireless handhelds so they integrate tightly with your information network, allowing your business to optimize the efficiency of your remote workers.
Consulting Services Linux Remote
Linux RedHat Remote Specialists
Progent provides nationwide urgent technical support and troubleshooting services for companies who run environments based on versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online IT help offers optimum return for your information technology dollar by extending user efficiency and shortening the hours charged for network repair services. Advanced remote access utilities and skilled technicians and engineers combine to enable Progent to handle the majority of network problems without wasting time and money by traveling to your site. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of phone support and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISA and CISM certified security professionals to help you with the most challenging network problems.
64-bit Upgrade Technical Support Services
64-bit Processing Services
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a network-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the important 32-bit applications that you intend to keep plus the latest 64-bit versions of software you wish to install.
Wireless Network Online Support
Wi-Fi site survey Onsite Technical Support
Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of all sizes to configure, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
IT Training On-site Support
Cisco Certified Experts IT Training Consultants
Progent practices information transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent faces few competitors. Small businesses who work with trusted freelance consultants or who maintain internal support personnel benefit when Progent transfers information about critical technology and proven processes to make their IT environments more robust, secure, and efficient.
Citrix desktop virtualization Engineer
Citrix virtual Windows desktops Consulting
For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can help you to design a XenDesktop solution that maximizes the strategic impact of your IT system; integrate XenDesktop software with your servers, end-user computers, and printers; migrate your older virtual desktop software to the latest releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your network managers to follow best practices to manage your XenDesktop solution effectively.
High Availability Networks Information Technology Consulting
Disaster Recovery Computer Consultants
Progent's fault tolerant system experts provide reliability support, disaster recovery services, system load balancing, high-availability interoffice connectivity, 24x7 Internet connection design, high-availability data center services, and other fault-tolerant operations consulting to help your organization create a 24x7 network for mission-critical applications. Progent has the knowledge and experience to design affordable, high-availability networks by deploying the evolving library of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you design a fault tolerant mutli-site network with a fully redundant Internet connection and efficient network load balancing.
Small Business WAP500 AP Professionals
Small Business WAP581 Online Troubleshooting
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, manage, and debug Cisco Small Business 100/300/500 Wireless APs.
NinjaOne Automated Server Monitoring Troubleshooting
NinjaOne RMM Remote Server Monitoring Technology Consulting
A centerpiece of Progent's NOC is its powerful incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management solution which facilitates automated alerting and rapid incident response.
Emergency Computer Consultant Windows and Solaris
After Hours Windows and Solaris Support and Help
Progent can assist your business to design and execute a smooth migration from a UNIX-based information system to a network powered by Windows and suited for running Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can help you guard your data and reduce business discontinuity by developing an effective migration strategy that protects your existing investments in UNIX software and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of current environment, transition planning and validation, Microsoft Exchange migration support, information and application software migration, and server and storage system transition and consolidation.
Contract Programmer DotNET Application
DotNET Software Programming Firm
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and are able to build or modernize .NET apps quickly and affordably.
SCCM 2012 Upgrade Support and Help
Microsoft Experts SCCM 2012 On-site Technical Support
Progent's Microsoft-certified consultants can help your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from an older change management solution or assist you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business needs. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM by delivering expertise with related Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Microsoft Office SharePoint Server 2013 Information Technology Consulting
Configuration Windows SharePoint Services
Progent's Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for efficiently coordinating people, teams and data. Microsoft SharePoint provides a central location for your workers or customers to connect to, manage, share and manipulate relevant data, files, and applications and to communicate with other people. Microsoft SharePoint enables quicker and better decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect workers, customers, teams and major tasks with the information they've developed in a manner that makes data easy to locate, download and apply. Progent's SharePoint consultants can assist your organization to manage your existing SharePoint environment or upgrade to the current version of SharePoint.
Wireless LAN Troubleshooting
Technology Consulting Proxim
Progent's wireless engineers can help small organizations plan, choose, evaluate, install and maintain secure building-to-building wireless bridges that integrate transparently into your existing network while offering a degree of protection that matches or exceeds wireline connections. Progent offers experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and deploy the wireless link technology that fit best with your company needs.
Exchange 2013 Upgrade Professional
Exchange 2013 Data Loss Prevention Remote Support Services
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a redesigned architecture. These enhancements affect key IT areas including manageability, availability, compliance, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient validation and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online support and management for Microsoft Exchange Server 2013.
Microsoft Exchange and Entourage Network Engineer
24x7 Remote Technical Support Entourage
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with teammates who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and send email, search the Exchange global address list, copy addresses, sync up appointments, and alert people to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage education.
NotPetya ransomware protection and recovery Professional
LockBit ransomware protection and recovery Consultancy
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent backup/recovery consultant. The interview is designed to assess your company's preparedness either to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to collect information about your current antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient AV and backup environment that minimizes your vulnerability to ransomware and meets your business needs.
Integration Windows Cluster
Redundant Internet Computer Consultant
Progent's Disaster Recovery/Business Continuity consultants offer extensive experience assisting small organizations to minimize network downtime by offering cost-effective remote consulting support for disaster recovery/business continuity planning, fault-tolerant network design, backup/restore systems, and transparent system maintenance. Progent's business continuity experts can assist you to plan and test a sensible business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to design, implement, and maintain resilient technologies such as redundant Internet access, virtualization, clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.
NinjaOne Automated Desktop Inventory Support and Integration
Remote Troubleshooting NinjaOne Automated Desktop Management
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art 24x7 remote monitoring and management technology to keep your IT system running efficiently by checking the health of critical assets.
ProSight Reporting Infrastructure Monitoring Support and Setup
ProSight Reporting Infrastructure Monitoring Outsourcing
ProSight Reporting is a growing line of real-time reporting utilities created to integrate with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Comprehensive Event Management Network Engineer
Microsoft System Center Operations Manager Online Technical Support
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and repairing SCOM solutions and offer organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to fix critical problems detected by SCOM 2012.
North Dakota Computer Consulting Group
Iowa Small Office Network Consultants
Progent's National Support Center provides national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support professionals provide phone support and remote direct network access to troubleshoot and repair technical problems rapidly and economically. The scope of technical expertise available from Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult problems to competent experts as required.
Microsoft Exchange Server 2016 Migration IT Consulting
Exchange Server 2016 Migration Support and Setup
Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
