Arlington Consulting Expertise for Computer Support Companies
Transparent Short-Term Support Staff Augmentation
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for Network Service Providers in Arlington
Progent's consulting support for IT service organizations in Arlington Texas enables your company to offer your customers Progent's consulting and Help Desk Call Center support under your company's brand as a transparent augmentation of your regular network support group. These services can ease the way for you to grow your client base, close gaps in your service catalog, create happy customers, and improve your profits.
Progent's roster of network engineers, PC integration and troubleshooting technicians, IT administrators, and data security professionals have worked as seamless expansions to the support staffs of some of the world's largest IT service firms. Progent's range of technical knowledge allows you to widen the capabilities of your IT service business, and Progent's transparency lets you strengthen and protect your company's brand.
Progent is a network consulting firm with two decades of background providing remote expertise to small and middle-size businesses. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco CCIE network infrastructure engineers of any private computer services company in the world. Progent has provided online technical support and advanced consulting to clients in every state in the country. (Check out testimonials from Progent's customers.)
Providing Progent's Services With Your Branding
Progent's reseller program for IT service organizations offers seamless resale to your customers of professional services. Progent invoices your firm directly and performs under your instructions to deliver your clients support services under your brand. Also, Progent offers a low-cost Off-hours Support Program for customers who require 24x7 support.
Help Desk and Ticketing Services for IT Service Firms
Ticketing is fundamental to an efficient IT Call Center. But full-featured ticketing platforms are not just costly to license and staff, but also difficult to set up and manage. Small or niche IT support organizations do not have the required budget or personnel. Progent's Help Desk and ticketing program gives IT service firms an affordable way to retain their own branding while delivering their customers responsive desktop support services built around an advanced ticketing platform and supplemented by rapid escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Organizations
Progent's Call Center and ticketing program for IT service companies leverages Progent's investments in advanced ticketing technology, an online desktop services team, and a network of geographically dispersed subject matter experts. You can use Progent's ticketing platform exclusively or Progent can establish communications with your current ticketing platform. The features available with Progent's Call Center and ticketing services enable you to expand your physical and virtual support workload, the diversity of technical issues your company can handle, the number of geographies you can service, and your hours of availability.
Important features of Progent's Service Desk and ticketing program for IT service firms include:
- Progent's online desktop service staff delivers Level 1 end user help with 1-hour service level agreement (SLA) to commence work during standard work hours.
- Normal support times are from 5am to 7pm Pacific Standard Time, five days per week.
- Extended hours support is available at additional cost.
- Optional onsite support in larger metros is offered across the US at extra cost.
- You keep full control of your customers and billing.
- Your clients submit incident reports through your own branded Internet portal, an 800 phone number, or by sending a message to your specified email address.
- Each customer request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified online until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Providers
Progent's consulting for network service firms allows you to become a single source for practically all technical expertise your customers may need. You can grow your staff and strategic in-house competencies at your own pace without being forced to say no to opportunities due to a lack of expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent works as a seamless extension of your in-house support team, responding to your coordination, and invoices you instead of your client.
- Granular Billing: Progent charges on a per-minute basis to reign in expenses.
- Extensive Service Reporting: Progent uses an enterprise-class reporting system to ensure that all IT services delivered are thoroughly documented. This allows you to transfer service assignments to in-house personnel once you have enough staff and appropriate technical skills.
- Safely Grow Your Service Practice: You can quickly and safely accept additional opportunities beyond your core fields of excellence and serve additional geographies without assuming the risks involved with expanding your full-time staff too quickly.
- Strengthen Your Name: You can solidify your mind share as a comprehensive IT support firm by offering more services to more clients using your own brand.
- Flesh Out Your Services Catalog: Progent can provide world-class support in a wide range of technologies and can act as a reliable resource for growing your IT support operations.
- Fast Escalation: Thanks to a sizable roster of high-level IT experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging issues get resolved fast.
- Keep Your Clients Happy: Happy customers keep coming back. By teaming with Progent, you can keep delivering solutions without ever forcing clients to seek expertise outside the fold.
- Remote Support Professionals: For two decades, Progent has provided remote IT support from Help Desk services to high-level consulting. Effective online support cuts costs and produces fast results.
- Major Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts hold advanced certifications including CISSP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Arlington, Texas Organizations
Progent's nationwide team of certified consultants offers Arlington, Texas companies a broad range of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service organizations include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Support Services
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Consulting
- Active Directory and Microsoft Entra ID Design
- Microsoft 365 Configuration
- Microsoft Dynamics GP Reporting
- Azure, AWS, Google Cloud
- Remote Network Technical Support
- Work from Home Integration
- Cisco Network
- Juniper Infrastructure
- Cisco Routers Experts
- Cybersecurity Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Tech Support
- Colo Data Center Support
- Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Programming
- Virtual Server Automation
- Fast, Affordable .NET Application Development.
- Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- BYOD Integration
- iPhone Integration
- Google Android Smartphone Integration
- Ransomware Defense/Recovery
- Backup/Recovery Expertise
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Assessments
Learn More Details About Progent's Reseller Program for Network Service Providers in Arlington, Texas For additional information about Progent's reseller support for IT service organizations in Arlington, Texas, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
24x7x365 Online Technical Support SharePoint Server 2003
SharePoint Server 2003 Integration Support
Progent's Microsoft-authorized consultants can help you rationalize the business case for deploying SharePoint 2007, advise you on the most appropriate version of Microsoft SharePoint for your application, provide configuration and deployment expertise, help you to install MS SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint Server 2007, design a company-wide security strategy that encompasses portal solutions, and provide maintenance and Help Desk support.
Wave 2 wireless controller Help and Support
After Hours Flex Series Wireless Controller Support and Setup
Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, optimizing wireless performance by limiting the effect of RF congestion, enhancing wireless availability with fast auto-failover, and hardening data security by detecting cyber threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller technology.
Information Technology Consulting Fedora Linux
Emergency Gentoo Linux Computer Consultant
Progent's Linux support experts offer small companies and software developers help with managing and maintaining Linux computers that coexist with Microsoft-powered networks. Progent offers your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of expertise provides you with an easy one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Information Technology Consulting Hybrid Microsoft 365 solutions
Microsoft 365 authentication Remote Support Services
Microsoft supports seamless hybrid networks that combine Microsoft 365 and local Exchange systems. This permits you to have some mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
Remote Consulting Windows Server 2016 Hybrid Solutions
Top Ranked Windows Server 2016 Hybrid Integration Online Consulting
Progent's certified IT experts offer Windows Server 2016 integration consulting to assist businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Enterprise hybrid cloud Engineers
Google Cloud hybrid solutions Consultant
Progent can provide expert online support services to help businesses integrate their information networks with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your IT team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that combine on-premises resources as well as public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of cloud integration support services such as Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over two decades of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Internet Connection Professionals
24x7 Comcast Business Class Cable Internet Engineer
Progent offers access to the affordable support of remote Internet connectivity consultants to assist your organization to assess or update your ISP services so your Internet access solution aligns with your business needs. Support services provided by Progent's engineers include evaluation of your existing bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and managing a smooth switchover to a different carrier and/or service arrangement. Network provisioning can include enhancing existing routers and switches and deploying additional ones, setting up firewalls, and upgrading dependable BGP configurations.
Consultant Services SCDPM 2012 Cloud Backup
SCDPM 2012 Migration Consulting Services
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of all sizes to plan, implement, manage, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of SCDPM or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving particularly stubborn issues, or comprehensive project management support. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
SyteLine ERP Consultants
Consulting Infor SyteLine CloudSuite Factory Track
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing, distribution and service organizations to simplify complex supply chains and streamline key processes to get products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and database administration.
Remote Support Services Active Directory Microsoft 365
Microsoft Entra ID Online Help
Progent can assist you to design and implement an efficient move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both onsite and cloud assets.
Trainer Online Office PowerPoint
Consulting Services Online Crystal Reports Training
Progent's virtual classroom webinars provide small companies the cost savings, ease, and versatility of virtual learning and the proven training techniques of seasoned teachers who utilize the latest technology to reproduce live, participatory learning environments. Progent can provide online education for popular desktop applications including components of Microsoft Office such as Microsoft Excel, Word, Access, and Outlook: Microsoft Dynamics business accounting and reporting products such as MS Dynamics GP (Great Plains); plus additional top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Support and Integration Microsoft Exchange 2016 Upgrade Planning
Microsoft Exchange Server 2016 Migration Planning Integration Services
Progent can help you in all phases of your upgrade to Exchange 2016 including planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Horizon3.ai NodeZero Certified Threat Assessment Firewall Support
Horizon3.ai NodeZero PEN Testing Cybersecurity Company
Progent's certified cybersecurity experts can run NodeZero-based threat assessments to verify your security monitoring and protection tools and policies are properly set up and effective.
Small Business Server 2008 Support and Integration
Expert Microsoft Certified SBS 2011 IT Consulting
Microsoft Small Business Server is an affordable collection of server products that provides the basis for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network expert with real-world expertise and broad knowledge in planning and building cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into SBS 2011 and SBS 2008. This experience assures you success in deploying, managing, and servicing network environments powered by the Microsoft SBS line of servers and programs.
NetApp Disaster Recovery Engineers
NetApp MetroCluster and FlexPod Consultant Services
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles (300km) apart from each other. Progent's team of seasoned network experts can assist your business to plan, deploy, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by providing help with procedures like assigning disk pools, determining aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery system to prove compliance with information assurance standards and regulatory mandates.
Private Cloud Integration Professionals
Top Virtual Server Private Cloud Hosting Consultants
Progent's private cloud hosting enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup replication and restore. You can take advantage of Progent's private cloud hosting service to eliminate large investments in the purchase, maintenance, and management of network hardware and data center facilities while achieving world-class levels of system availability and physical security.
Professional ransomware removal and restore
Snatch ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Les Kent has a 35-year history of successful network integration, executive administration, sales, and operations. He has demonstrated a knack for creating elegant IT solutions in his roles as as a network designer, software developer, project manager, deployment consultant, and troubleshooter for small businesses, start-ups, and global enterprises.
Microsoft 365 and Android Remote Technical Support
Technical Consultant Microsoft 365 Exchange Online and on-premises Exchange
Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other email infrastructure to reduce hardware expense and administrative hassle. You can configure Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, plan a solution that fits your functional requirements and IT budget, carry out a non-disruptive move from your existing Exchange system to one that includes Exchange Online, train your management team and end users, and deliver ongoing consulting and troubleshooting.
Remote Employees Endpoint Management Integration Support
Urgent At Home Workforce Endpoint Management Online Technical Support
Progent can help small and medium-size businesses to install efficient endpoint management and monitoring solutions for maintaining endpoints used by at-home workers.
Technology Consulting Services Offsite Workforce Collaboration
Remote Employees Collaboration Outsourcing
Progent can assist small and medium-size companies to deploy collaboration platforms to permit their remote workforce to engage in productive teamwork with fellow workers and customers.
.NET Application Developer
Top Quality MCSE Expert Certified .NET Application Programming Firm
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and are able to build or modernize .NET applications rapidly and at low cost.
MCSE Expert Certified Dynamics GP IT Consulting
Integration Services Dynamics GP Great Plains Software
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis tool based, like all Microsoft accounting solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented design you can license only the capability you currently require, with the option to expand clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP support engineers can help you deploy, configure and manage the current release of Microsoft Dynamics GP or migrate smoothly from an older version.
MCSE Expert Certified Integration Windows Server 2019 Cybersecurity
24x7x365 Microsoft Windows Server 2019 Consultant Services
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help you to design a disaster recovery solution built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Specialists Email Encryption Key Management
Email Predictive Sender Profiling Engineer
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
24x7x365 Security Audit Services Horizon3.ai NodeZero Certified Security Penetration Testing
Cybersecurity Organization Horizon3.ai NodeZero Penetration Testing
Progent's certified security consultants can run NodeZero-based threat assessments to verify your security defense tools and policies are correctly configured and effective.
MOTU Digital Performer Training Professional
Remote Photoshop CS5 Learning
Progent's Mac consultants can support the creative facets of Macintosh environments by providing help services and education in imaging, sound, and motion video. Progent's consultants can provide help in a range of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Support and Help ProSight NinjaOne Patch Management Automation
NinjaOne Automated Desktop Monitoring Onsite Technical Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by tracking the state of vital assets.
Intrusion Protection Systems Security Firm
Firewall and VPN Security Firm
Progent offers companies of any size expert support for Intrusion Protection products and IPsec VPN solutions from major firewall and VPN security vendors such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you design a comprehensive security plan and choose the right technologies from a variety of suppliers to achieve your security goals while staying within your spending restraints.
MS Microsoft Virtual Server Professional
24-7 Microsoft Server Virtualization Integration Support
Microsoft Virtual Server, run on the Microsoft Windows Server operating system and powered by technology first developed by Connectix, delivers the performance necessary to carry out hardware reduction, software upgrade, and server quarantine projects through virtualization techniques in an enterprise-class IT environment with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses wishing to improve operational efficiency in application development and testing, upgrading from legacy line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can assist your IT staff to assess and deploy MS Virtual Server 2005.
SQL 2008 Reporting Services Engineers
MS SQL 2008 Computer Consulting
Progent's Microsoft-Premier SQL engineers offer a range of support services to assist small businesses to plan, install, manage, and repair Microsoft SQL Server 2008 solutions so that they gain the optimum competitive benefit from this state-of-the-art relational database technology. Also, Progent offers consulting expertise for system architecture, enterprise-wide security, and custom software programming to increase the business value of your SQL Server network.
Enterprise hybrid cloud solutions Professionals
Amazon AWS hybrid cloud integration Development Firm
Progent offers advanced remote consulting services to help businesses integrate their information networks with leading public cloud platforms including Azure and Amazon AWS. Progent can help you to plan and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over two decades of background providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Emergency Penetration Testing Cybersecurity Firms
Technical Support Security Penetration Testing
Stealth penetration testing is a key part of any overall network security plan. Progent's security experts can perform extensive intrusion checks without the awareness of your company's internal IT resources. Unannounced penetration testing shows whether existing security defense tools such as intrusion incident alerts and event log monitoring are correctly configured and actively monitored. Progent can implement ongoing autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks common to the latest variants of ransomware.
Professionals System Center 2016 and Skype for Business Integration
System Center 2016 Migration Integration Support
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT support packages, small organizations can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small company networks world-class reliability, security, and productivity.
Small Business Managed IT services Consultants
Ransomware Recovery Consultancy
Progent's ProSight portfolio of managed IT services are designed to provide businesses who have small in-house IT administration and support teams with low-cost access to enterprise-class management tools and technical expertise. Advantages of Progent's ProSight catalog of managed services include flat-rate network management expenses, smart automation of common administrative processes, ongoing absorption of new information technology, graceful migration from legacy systems to current solutions, improved fit between computer technology with business objectives, access to seasoned network consultants, and freeing up management to focus on business instead of fast-evolving information technology.
Dynamics GP 2013 Online Support
Great Plains Accounting IT Consultant
Key features of Microsoft Dynamics GP accounting include a modular design that allows you to license just the functionality you require, a standardized foundation based on Microsoft technologies to protect your investment and offer a tightly integrated environment, advanced reporting capabilities that allow you to track all operations, income and expenses and sales trends, integration with Microsoft Office to speed access to business data, the capability to integrate data from virtually any database or workstation application into Microsoft GP, and an open architecture that makes it possible to develop custom applications. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP support professionals to help you convert the powerful features of Microsoft Dynamics GP business accounting software into a productive business solution.
Biggest Fault-tolerant Internet Connectivity Integration Services
Online Technical Support Redundant Internet
Progent's Cisco-authorized IT consultants can help you create an economical, fault tolerant Internet connection solution that can achieve non-stop Internet connectivity through a wide range of high availability Internet access products and services including non-stop BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE engineers to help you apply the most current techniques for high availability Internet connections to implement an economical, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections.
Monitoring and Reporting Information Technology Consulting
Microsoft System Center Operations Manager Network Consultants
Medium-size companies can derive all the benefits of Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier IT support experts. Thanks to Progent's affordably priced IT support packages, mid-size organizations can choose a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, proactive warnings, in-depth reporting, Help Desk support, and remote service. For companies with line-of-business environments who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer mid-size business information systems enterprise-class availability, security and productivity.
Microsoft Office 64-bit Software Support
Urgent Maintenance Excel 2019
Progent's Office and Microsoft 365 experts can help businesses of any size to integrate Office desktop and Microsoft 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive solution that provides fast ROI and promotes better business outcomes. Progent can help you to interface Office or Microsoft 365 apps with each other and with additional core Microsoft platforms including SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility issues with various versions of Office and offers customized online instruction to individual users and teams.
NinjaOne Automated Server Management Support and Integration
NinjaOne and Progent NOC Server Monitoring Consultant
A centerpiece of Progent's NOC is its powerful incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management platform which facilitates automated alerting and rapid incident response.
Cisco Architecture Technical Consultants
Cisco Access Point System Consultant
Progent's Cisco certified networking consultants have extensive background assisting ISPs to design, deploy, administer, tune, and debug fault-tolerant, scalable network solutions suitable for public networks.
Setup and Support ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting ConnectWise Automate Network Consultant
ProSight Reporting is an expanding suite of real-time reporting plug-ins designed to integrate with the leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
24/7/365 Setup and Support Windows 2003 Server
Microsoft Windows 2003 Technical Support Services
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft integration, ensures you success in identifying the edition and set up of Windows 2003 Server that matches most closely with your business goals. Progent can also assist you with designing, installing, administering and supporting powerful information technology solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Microsoft Teams high availability Consulting
Microsoft Teams DLP Consult
File summary_Microsoft-Teams-Consulting-Experts.asp does not exist
