In addition to offering rapid access to guidance from high-level IT professionals and subject matter experts to help Colorado Springs, Colorado companies to resolve discrete IT problems or longer-term projects, Progent can provide short-term staff augmentation to deliver more generalized assistance like desktop support, network administration, and Help Desk call center response. Short-term staffing can help organizations to deal with planned or unexpected peaks in demand for network services, which may be caused by situations like mergers and acquisitions, data center relocation, platform migration, paradigm shifts like work-from-home, disaster response, busy seasons, or new compliance requirements. Short-term staffing can also fill voids resulting from the loss of full-time staff members because of vacations, illness, resignation, or other reasons.
Benefits of Progent's Temporary IT Staffing Services
Progent's temporary staff augmentation services give organizations the versatility to react to increases in demand for network personnel without dealing with the costs and hassle associated with vetting and recruiting appropriate IT personnel and without the burden of increasing your permanent head count.
Key aspects of Progent's short-term supplemental staffing services include:
Progent's Shared Help Desk Service
- Fast availability of seasoned network professionals
- Easy engagement, cessation, and resumption of services
- Seamless extension of your in-house network support team
- Full reporting of services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
- Close working relationship with a world-class, full-service source for IT support
Progent's shared Call Center program is a proven on-going staff augmentation alternative that allows IT organizations to divide the work of Help Desk Call Center support transparently between their internal IT staff and Progent's extensive team of technical support specialists. Working as a seamless extension of your full-time Help Desk, Progent's shared Help Desk service is a collaborative service alternative based on by the leading shared professional services (PSA) platform for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises network expertise for businesses of all sizes throughout the U.S. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's certifications.
Progent's Practice Areas for Colorado Springs, Colorado Businesses
Progent's nationwide roster of certified consultants can deliver Colorado Springs, Colorado organizations a broad range of remote consulting and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service providers include:
Contact Progent for Temporary Staffing Services for Colorado Springs, Colorado Businesses
To learn more details about Progent's temporary staffing services for Colorado Springs, Colorado companies, call 800-993-9400 or visit Contact Progent.