In addition to offering fast contact with top-tier IT consultants and subject matter experts to help Edmonton, Alberta organizations to resolve specific IT issues or longer-term projects, Progent can provide short-term supplemental staffing to deliver more broadly defined assistance such as desktop help, network management, and Help Desk response. On-demand staffing can help organizations to deal with anticipated or unplanned peaks in demand for network personnel, which may result from situations such as company mergers, site relocation, technology upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Temporary staffing can also fill gaps resulting from the absence of in-house IT personnel because of scheduled vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary IT Staffing Program
Progent's short-term supplemental staffing services offer businesses the ability to respond to increases in demand for network personnel without dealing with the expense and hassle associated with reviewing and hiring reliable IT help and without the risk of increasing your in-house staff size.

Key features of Progent's temporary staff augmentation services include:

  • Fast access to reliable IT professionals
  • Simple engagement, cessation, and re-engagement of services
  • Transparent augmentation of your in-house network support staff
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
  • Strong relationship with a world-class, full-spectrum resource for IT support
Progent's Co-managed Help Desk Program
Progent's shared Help Desk Call Center program is a specialized on-going staff expansion option that allows IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their internal network staff and Progent's nationwide team of IT support experts. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk program is a joint service solution based on by the leading group professional services platform for managing, service calls, ticketing, assigning ownership, tracking responses, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and onsite network services for organizations across the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's technology certifications.

Progent's Practice Areas for Edmonton, Alberta Businesses
Progent's seasoned roster of certified consultants and technical experts can provide Edmonton, Alberta companies a wide array of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary IT Staffing for Edmonton, Alberta Organizations
To find out more about Progent's short-term staffing services for Edmonton, Alberta companies, call 800-993-9400 or visit Contact Progent.