Besides providing rapid access to guidance from high-level IT consultants and subject matter experts (SMEs) to assist Miami Beach, Florida organizations to resolve specific technical problems or longer-term projects, Progent can provide short-term supplemental staffing to deliver more generalized services like PC support, IT administration, and Help Desk call center services. On-demand staffing can help organizations to respond to planned or unplanned increases in the need for network personnel, which may result from scenarios such as company mergers, data center moves, technology migration, business process changes like telecommuting, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also fill voids left by the absence of in-house staff members because of scheduled vacations, health issues, resignation, or other reasons.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term staffing services offer organizations the versatility to react to increases in requirements for network services without being saddled with the costs and delays associated with reviewing and recruiting reliable IT personnel and without the risk of adding to your permanent staff size.

Key features of Progent's temporary staff augmentation services include:

  • Rapid availability of seasoned IT pros
  • Easy engagement, termination, and resumption of services
  • Transparent extension of your in-house IT team
  • Full reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
  • Close working relationship with a top-level, full-spectrum source for network expertise
Progent's Co-managed Help Desk Call Center Program
Progent's co-managed Call Center service is a proven on-going staff augmentation alternative that enables IT organizations to share the responsibilities of Help Desk support seamlessly between their full-time network personnel and Progent's extensive pool of technical support experts. Working as a transparent extension of your full-time Help Desk, Progent's shared Help Desk service is a collaborative service solution based on by the leading shared professional services (PSA) tool for managing, service calls, ticketing, assigning ownership, monitoring progress, and producing management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite network services for organizations throughout the United States. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance consultants have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Miami Beach, Florida Organizations
Progent's veteran roster of certified engineers can deliver Miami Beach, Florida companies a wide array of remote technical guidance and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for Miami Beach, Florida Organizations
To learn more about Progent's short-term staff augmentation services for Miami Beach, Florida organizations, call 800-993-9400 or visit Contact Progent.