Besides offering rapid access to guidance from high-level IT professionals and subject matter experts to help Modesto, California businesses to resolve discrete IT issues or longer-term projects, Progent can provide temporary staffing to deliver more generalized assistance such as desktop support, IT administration, and Call Center services. Short-term staffing makes it possible for businesses to deal with planned or unexpected surges in demand for network services, which may result from situations such as company mergers, site moves, platform upgrades, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Temporary staffing can also fill gaps left by the absence of full-time IT personnel due to scheduled vacations, illness, termination, or other reasons.
Benefits of Progent's Short-Term IT Staffing Program
Progent's short-term staffing services offer businesses the ability to react to surges in demand for IT services without being saddled with the costs and delays that come with vetting and hiring reliable IT personnel and without the risk of adding to your full-time staff size.
Key features of Progent's short-term staff augmentation services include:
Progent's Shared Help Desk Call Center Program
- Rapid availability of proven network pros
- Simple initiation, cessation, and re-engagement of services
- Seamless augmentation of your full-time IT staff
- Full reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
- Close working relationship with a top-level, full-service resource for IT expertise
Progent's co-managed Help Desk program is a specialized flexible staff augmentation alternative that enables IT organizations to share the responsibilities of Help Desk support seamlessly between their full-time IT staff and Progent's extensive team of technical support experts. Working as a seamless extension of your full-time Help Desk, Progent's shared Help Desk program is a collaborative service alternative powered by the leading group PSA tool for managing, service calls, ticketing, assigning responsibility, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has two decades of experience providing online and onsite network expertise for organizations across the U.S. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts hold advanced certifications including CISSP, CISA, and GIAC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for Modesto, California Companies
Progent's nationwide team of certified consultants can deliver Modesto, California companies a broad range of online technical guidance and debugging services. Areas of expertise covered under Progent's reseller program for network service organizations include:
Contact Progent for Short-Term IT Staffing for Modesto, California Businesses
To find out more details about Progent's short-term staff augmentation services for Modesto, California organizations, call 800-993-9400 or visit Contact Progent.