Birmingham Consulting Services
Temporary IT Staffing for Computer Support Groups
Besides offering rapid access to high-level network professionals and subject matter experts (SMEs) to help Birmingham, Alabama companies to resolve specific IT issues or strategic initiatives, Progent offers temporary staff augmentation to deliver more generalized assistance like PC help, network administration, and Call Center services. Temporary staffing can help organizations to deal with expected or surprise increases in the need for network services, which may result from scenarios like company mergers, data center moves, platform upgrades, business process changes like work-from-home, disaster response, busy seasons, or regulatory mandates. Temporary staffing can also fill voids resulting from the loss of in-house staff members because of scheduled vacations, health issues, termination, etc.
Advantages of Progent's Short-Term Staff Augmentation Services Progent's temporary staff augmentation services offer businesses the ability to react to surges in requirements for IT personnel without dealing with the costs and delays that come with vetting and recruiting professional technical personnel and without the burden of increasing your in-house head count.
Key aspects of Progent's temporary supplemental staffing services include:
- Rapid access to reliable network pros
- Easy initiation, cessation, and resumption of services
- Transparent augmentation of your full-time network support staff
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Strong working relationship with a top-level, full-service source for network expertise
Progent's co-managed Help Desk Call Center service is a proven flexible staff augmentation option that enables IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their full-time network staff and Progent's extensive pool of technical support specialists. Acting as a seamless extension of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support solution based on by the industry's leading group professional services tool for managing, service requests, ticketing, assigning responsibility, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing online and on-premises IT expertise for organizations throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Birmingham, Alabama Organizations
Progent's veteran team of certified consultants and technical experts can deliver Birmingham, Alabama companies a broad range of online technical guidance and troubleshooting expertise. Practice areas offered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory and MS Entra Planning
- Microsoft 365 Integration
- Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Technical Support
- Telecommuter Support Services
- Cisco Network
- Juniper Technology
- Cisco Routers Consultants
- Security and Compliance Consultants
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Consulting
- Virtual Server Automation
- Fast, Low-cost .NET Application Development.
- Windows Hyper-V Planning
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Integration
- iPhone Support
- Google Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Consulting
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Surveys
Contact Progent for Temporary IT Staffing for Birmingham, Alabama Organizations
To find out more details about Progent's temporary staff augmentation services for Birmingham, Alabama organizations, call
An index of content::
SentinelOne Active Security Monitoring Engineer
24-Hour SentinelOne Singularity and Vigilance Integration Consultancy
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Virtual Server 2005 Consulting
Specialist Microsoft Virtual Server Administration
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and powered by technology originally developed by Connectix, provides the power necessary to accomplish hardware reduction, software migration, and server quarantine tasks through virtualization techniques in an enterprise-class computing environment with high expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses who want to improve ROI in application development and testing, migration from legacy line-of-business applications, and server consolidation. Progent's skilled Virtual Server experts can help your company to assess and deploy MS Virtual Server 2005.
Consultant Services UNIX, Windows
Award Winning Windows and UNIX Consultancy
If you are producing UNIX-based applications in an environment that has MS Windows-based servers, PCs, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the constant distraction of maintaining your business network. Through the use of automated server monitoring and by providing online and in-person assistance as your business needs it, Progent represents an economical solution for maintaining an IT network that features excellent availability, security, and performance. Progent's developer assistance services include comprehensive it outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, network monitoring services, and Help Desk Call Center support.
Technology Professional Enterprise hybrid cloud integration
Services Microsoft Azure hybrid cloud solutions
Progent can assist your IT team to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid architectures that utilize local resources along with one or more public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud integration services such as Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
CIO Remote Support
IT Consultant Part-Time CIO
Progent can provide the part-time or temporary assistance of a veteran Chief Information Officer who can provide strategic direction to assist your company select and support network technology to meet your present needs and that can be a firm basis for your growth. Progent's temporary CIO consulting services offer financial leverage to organizations who want to optimize the benefits from their IT investment but who are unable or hesitant to add one more executive-level manager to their head count. Because Progent is vendor-neutral, with a large team of engineers certified to maintain all leading operating systems and connectivity technologies plus a wide selection and business applications, Progent is in a unique position to offer unbiased advice along with expert technical support for building and maintaining information solutions that match the particular requirements of your business.
Security Consultants Symantec Security
Symantec Security Security Organizations
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall/VPN solutions. Progent can also enable you to create and implement a complete security strategy that can incorporate firewall/VPN appliances and software, outsourced security and virus defense services, system monitoring software, and formal policies and processes. Progent has the skill to be your one-stop resource for on-going network help, maintenance, training, and security consulting.
BlackBerry Email Engineer
Professionals BlackBerry Email
Progent can provide the services of RIM BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry technology economically and effectively, eliminating the need for an in-house BlackBerry expert and reducing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, in conjunction with Progent's proven online support model, provides small and mid-size businesses a cost-effective solution for incorporating BlackBerry technology seamlessly into their IT network.
Supplemental Help Desk Online Support Services
24-7 Remote Technical Support Virtual Service Desk
Progent's Microsoft authorized Consultants offer several ways to help mid-size and large businesses create a cost-effective and productive in-house Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help organizations analyze the numerous top level Help Desk application programs on the market and decide which packages might be excessively costly, miss key functions, or align poorly with your company's business goals. Progent also offers temporary staffing for organizations who need to augment their internal Help Desk team for special projects or to fill in for absent or indisposed workers.
Meraki Switch and Access Point Configuration
Top Quality Support Services Meraki Switch Redundancy
Cisco's Meraki family of access and aggregation switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified consultants can provide affordable online consulting to help you to plan and deploy an efficient network architecture based on Meraki switches, simplify network administration with Meraki's cloud-centric management tools, configure policies to maintain compliance, create and test a disaster preparedness plan, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a unified networking solution.
24x7 Cisco Router Computer Installation
Small Business Computer Consulting Firms Cisco Planning
Progent's Cisco-certified CCIE network consultants can help you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Project Pilots Engineer
Project Design Tuning Consultant
For advanced project management assistance, Progent can provide access to veteran information technology experts with decades of background in IT management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise clients adhere to best practices to ensure that strategic projects are completed on time and on budget.
Windows Server 2012 R2 Failover Cluster Consultant
24x7 Failover Clusters Windows Server 2012 R2 Support and Setup
Progent's certified failover clustering experts can assist you to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering to create a powerful fault-tolerant/disaster recovery strategy, help your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and show you how to automate the management of failover clusters.
Nexus Switch Latency Computer Consultant
Remote Technical Support Nexus Switch Scripting
Cisco Nexus series switches are intended to provide the speed, expandability, uptime, virtualization support, density, data protection and manageability required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises consulting expertise to help your IT staff to create an optimal network architecture, build pilot environments to validate your network design, install and configure Nexus switches, define and implement effective policies, run security and compliance assessments, set up proactive monitoring, fully utilize resources through virtualization, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and set up the advanced zero-downtime capabilities incorporated into Nexus products. Progent can also assist you to upgrade efficiently from outdated Nexus models or Catalyst switches to current Nexus platforms.
Private Cloud Services Consultant Services
Best Engineers Private Cloud Hosting
Progent's private cloud hosting service allows small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. Smaller organizations can take advantage of Progent's private cloud hosting service to avoid major capital costs for the purchase, upkeep, and management of computer hardware and facilities while benefiting world-class levels of network availability and security.
Integration Specialists Small Business
Best Small Business Small Business Computer Consulting Company
Progent provides the services of Microsoft and Cisco-Certified network support experts to offer customers affordable ways to help organizations maximize the value of Microsoft and Cisco products. For networks that range from remote offices to nationwide corporations, Progent's expert consultants can assist you to improve your network's e-mail infrastructure, security, availability, performance, and network administration.
24-7 Microsoft Windows Server Essentials and SQL Server Professionals
Windows Server Essentials Hyper-V Replica Consulting
Progent's Microsoft-certified consultants offer budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent offers full-service project management support so you can plan and carry out an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Aironet Access Point Management Online Consulting
Support Outsourcing Aironet AP Management
Progent's Cisco-certified wireless consultants can assist businesses of all sizes to plan, implement, manage and troubleshoot Cisco Aironet wireless AP solutions to achieve the performance, range, density, expandability, security compliance and manageability needed for seamless connectivity between Wi-Fi and wired networks. Progent offers efficient remote and onsite consulting services for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist your business plan and manage deployments of indoor and outdoor Aironet Wi-Fi access points.
Dynamics GP 2010 Technical Consultant
Great Plains Migration Information Technology Consulting
Dynamics GP/Great Plains allows you to expand and control your business more efficiently by delivering deep access to strategic information and a rapid return on investment. Dynamics GP offers major business benefits such as its ability to expand the presence of your organization, manage your accounting, computerize financial operations, unify processes across your company, refine inventory control, increase order accuracy, grow revenue and minimize lead-time, and increase cash flow. Progent can help you configure and maintain a robust, secure server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to help you reap the full advantages of your Dynamics GP business management system.
Engineer SCDPM 2012 Cloud Backup
SCDPM 2012 Migration Online Consulting
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of any size to design, implement, administer, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed help for resolving particularly stubborn problems, or comprehensive project management support. Progent can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
SharePoint Portal Server Network Consulting
Online Support SharePoint Portal Server
Progent's Microsoft-certified experts can provide companies of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a common location for your employees or customers to connect to, organize, share and manipulate relevant data, documents, and software and to interact with other people. SharePoint enables faster and more intelligent decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and projects with the knowledge they've developed in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint experts can help you to support your current SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
Help and Support Internet Security and Acceleration Server
ISA Server Engineers
Progent's certified ISA Server consultants have extensive backgrounds developing Microsoft-based security designs for IT networks with multiple locations, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small company design and implement an installation of ISA Server 2004 that meets your information security requirements without limiting your productivity.
24/7 Lync Server 2013 PSTN Gateway Specialists
Expert Microsoft Certified Lync Server 2013 and Exchange UM Server Technology Professional
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of any size to build a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling enabled for a broad assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and network architects can help your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your IT staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync Server 2013 with popular Office and Microsoft 365 apps including Outlook and PowerPoint.
After Hours CCIE Expert Certified Wave 2 wireless controller Support
WLAN controller Computer Consultant
Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by detecting cyber threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
Remote Workforce VoIP Online Support Services
At Home Employees IP Voice Support Outsourcing
Progent can help small and mid-size organizations to implement IP voice technology to provide their at-home employees the benefit of transparent extensions of the company phone network.
Linux Remote Technology Professional
24 Hour Solaris Remote Consult
Progent offers nationwide remote phone support and consulting services for businesses who run UNIX, Linux, or Solaris networks or whose information systems include a mix of UNIX and Microsoft Windows products. Online IT help offers optimum return for your information technology dollar by protecting client efficiency and shortening the time charged for computer analysis and repair. Advanced remote access utilities and experienced technicians and consultants combine to enable Progent to handle most IT problems without wasting time and expense by traveling to your location. In most of situations your IT problems can be dealt with by telephone or through a combination of phone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA certified security specialists to assist you with the toughest network issues.
IT Consultants Microsoft SMS Server
Microsoft Certified Partner SMS Server 2003 Upgrade Online Support
Progent's Microsoft-certified experts offer small and mid-size companies enterprise-grade consulting support for SMS Server 2003 and Configuration Manager 2007, Microsoft's solutions for change and configuration automation. System Center Configuration Manager is the new name for the update management solution previously called SMS Server. System Center Configuration Manager provides a range of enhancements to SMS Server including comprehensive automation, built-in Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's certified engineers can show you how to use SMS 2003 or System Center Configuration Manager effectively for streamlined operating system and application software installation, security patch control, software metering, and licensing reconciliation. Progent's engineers can also assist your company to move smoothly from Systems Management Server to Configuration Manager.
County Government Cisco Consult
Open Now Local Government Exchange Consultancy
Progent has a long background providing a full-spectrum of remote network consulting and urgent repair services to local governments and schools throughout the U.S. Progent is one of the industry's pioneers in providing expert remote network support and has delivered network solutions to clients in all 50 states. Online support eliminates travel costs and solves problems faster than onsite service calls.
scom 2016 Linux monitoring Technology Consulting Services
Troubleshooting scom 2016 VMware integration
System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for critical applications by providing centralized, cross-platform tracking of IT resources deployed throughout local datacenters and cloud environments. Progent's SCOM consulting team offers world-class remote and onsite support to help businesses of any size to design, integrate, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent can assist you to move to Operations Manager 2016 from older versions of Operations Manager or from other monitoring platforms, or combine a variety of monitoring systems into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
24/7 Recruiter Microsoft Consultant Part-Time Jobs
Network Professional Part-Time Jobs
Progent wants to find staff-level, results-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco accredited network consultants with Cisco CCNP or CCIE certification; security consultants with CISSP or CISA or equivalent security certification; and high-end system design consultants with a background in mobile solutions, wireless connectivity, service continuity, business continuity, information protection, and VMware. Progent also seeks professionals to join Progent's staff of helpdesk service technicians and off-site support experts. In addition, We are hiring talented managers who can perform effectively in Progent's high-growth, virtual office environment.
Avaddon ransomware recovery Professionals
LockBit ransomware recovery Consult
Progent's ransomware consultants can assist your business to assess your ransomware defenses, remotely monitor and guard your network, help with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Top wireless VoIP phone integration Support Outsourcing
wireless IP phone upgrades Online Support Services
Progent's Cisco wireless IP phone configuration consultants offer remote and on-premises assistance to help your organization create and administer a Cisco Wi-Fi IP phone solution by delivering services that range from debugging the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Wave 2 wireless controller Outsourcing
WLAN controller Remote Consulting
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and management of Wi-Fi APs, tuning wireless throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening data security by identifying threats and filtering traffic content according to user type and location. Progent can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern Wi-Fi controller technology.
Remote Troubleshooting Offsite Workers Security
24-Hour Consultant Services Work at Home Endpoint Security
Progent can assist small and medium-size companies to install cybersecurity protection systems and provide response expertise needed to support remote workers.
WiFi 6 migration Computer Engineer
Cisco Wireless Network Consultants
Progent's Wireless Consulting Services provide a convenient, economical way for companies of all sizes to configure, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
24-7 Automatic Topology Mapping Support and Help
After Hours Automatic Network Infrastructure Mapping Professionals
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and debug their networking hardware like switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that need critical updates, or isolating performance bottlenecks.
SCCM 2007 Hardware Inventory Online Help
Consultant SCCM 2007 Policy Settings
Progent can help your business to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance security, and boost worker output by ensuring that critical applications stay up to date, managing product licenses, and reporting usage patterns so you can make smart buying decisions. When you are ready to update your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and carry out a smooth move to System Center 2012 Configuration Manager.
