Besides providing fast access to guidance from high-level IT professionals and subject matter experts to assist Toronto, Ontario companies to resolve discrete IT problems or strategic initiatives, Progent can provide temporary staff augmentation to deal with more broadly defined services such as PC support, IT administration, and Help Desk response. Short-term staffing can help businesses to respond to expected or unplanned peaks in demand for network services, which may result from scenarios such as company mergers, site relocation, platform upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Short-term IT staff augmentation can also cover voids left by the absence of full-time staff members because of scheduled vacations, illness, termination, or other reasons.

Advantages of Progent's Short-Term IT Staffing Program
Progent's temporary staff augmentation services offer businesses the versatility to respond to surges in requirements for IT personnel without dealing with the costs and hassle associated with vetting and recruiting reliable technical help and without the burden of adding to your full-time staff size.

Key features of Progent's temporary staffing services include:

  • Rapid access to reliable network pros
  • Simple engagement, cessation, and resumption of services
  • Seamless augmentation of your full-time network support team
  • Comprehensive reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
  • Strong relationship with a world-class, full-service source for IT expertise
Progent's Shared Help Desk Service
Progent's co-managed Call Center program is a proven on-going staff expansion alternative that enables IT organizations to share the responsibilities of Help Desk Call Center support transparently between their internal IT personnel and Progent's extensive team of IT support specialists. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Call Center program is a joint service solution based on by the industry's leading group professional services tool for streamlining, service requests, ticketing, assigning responsibility, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering online and on-premises network services for organizations across the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP, CISA, and CRISC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Toronto, Ontario Businesses
Progent's nationwide team of certified engineers can deliver Toronto, Ontario businesses a wide range of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service firms include:

Contact Progent for Short-Term Staffing Services for Toronto, Ontario Companies
To find out more about Progent's temporary staffing services for Toronto, Ontario organizations, call 800-993-9400 or visit Contact Progent.