In addition to providing fast access to top-tier network professionals and subject matter experts to assist Barra da Tijuca, Rio de Janeiro companies with discrete IT problems or longer-term initiatives, Progent can provide temporary staff augmentation to deal with more generalized services like desktop support, network administration, and Call Center response. On-demand staffing makes it possible for businesses to respond to expected or unplanned increases in demand for network personnel, which may be caused by situations like company mergers, site moves, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Short-term staffing can also cover gaps resulting from the loss of full-time staff members because of vacations, illness, resignation, etc.

Benefits of Progent's Short-Term Staffing Services
Progent's short-term staffing services offer businesses the ability to respond to increases in requirements for network personnel without being saddled with the costs and hassle associated with reviewing and hiring appropriate technical personnel and without the burden of adding to your full-time head count.

Key features of Progent's temporary staff augmentation services include:

  • Fast availability of seasoned IT pros
  • Easy engagement, termination, and resumption of services
  • Transparent extension of your in-house network support team
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
  • Strong working relationship with a top-level, full-service source for network support
Progent's Shared Center Service
Progent's co-managed Call Center service is a specialized on-going staff augmentation alternative that allows IT organizations to share the work of Help Desk Call Center support transparently between their full-time IT personnel and Progent's extensive pool of IT support specialists. Working as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk Call Center service is a collaborative support alternative powered by the leading shared professional services (PSA) platform for streamlining, service requests, ticketing, assigning responsibility, tracking responses, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing online and on-premises network services for organizations of all sizes throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Barra da Tijuca, Rio de Janeiro Businesses
Progent's nationwide roster of certified consultants offers Barra da Tijuca, Rio de Janeiro companies a wide range of remote consulting and troubleshooting services. Areas of expertise offered under Progent's consulting program for IT service organizations include:

Contact Progent for Short-Term IT Staffing for Barra da Tijuca, Rio de Janeiro Organizations
To learn more details about Progent's short-term staffing services for Barra da Tijuca, Rio de Janeiro companies, call 800-993-9400 or visit Contact Progent.