Besides offering rapid contact with high-level network consultants and subject matter experts to assist Omaha, Nebraska businesses with discrete IT issues or longer-term initiatives, Progent offers short-term staff augmentation to deliver more broadly defined services like desktop support, IT administration, and Call Center services. Short-term staffing can help businesses to respond to planned or unexpected increases in demand for network personnel, which may result from scenarios such as company mergers, data center relocation, technology migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory mandates. Short-term supplemental staffing can also fill voids resulting from the loss of in-house IT personnel because of vacations, illness, resignation, etc.

Advantages of Progent's Short-Term Staffing Program
Progent's temporary staff augmentation services offer organizations the versatility to react to increases in requirements for network personnel without dealing with the costs and delays associated with reviewing and recruiting reliable IT help and without the burden of adding to your in-house staff size.

Key features of Progent's short-term staff augmentation services include:

  • Rapid access to seasoned IT professionals
  • Simple engagement, cessation, and re-engagement of services
  • Seamless extension of your in-house IT staff
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
  • Close working relationship with a world-class, full-spectrum resource for IT expertise
Progent's Shared Help Desk Service
Progent's shared Call Center service is a proven on-going staff expansion alternative that enables IT groups to share the work of Help Desk support transparently between their in-house network personnel and Progent's extensive pool of IT support experts. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Call Center program is a joint support alternative based on by the industry's leading group professional services tool for managing, service requests, generating tickets, assigning ownership, tracking progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and on-premises IT expertise for businesses across the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.

Progent's Practice Areas for Omaha, Nebraska Organizations
Progent's veteran roster of certified consultants and technical experts can deliver Omaha, Nebraska businesses a wide range of online consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staffing Services for Omaha, Nebraska Businesses
To find out more details about Progent's temporary staff augmentation services for Omaha, Nebraska businesses, call 800-993-9400 or visit Contact Progent.