Nashville Consulting for Network Support Organizations
Short-Term IT Support Expansion
Progent's Consulting, Help Desk, and Ticketing Support for Network Service Organizations in Nashville
Progent's consulting services for network service firms in Nashville Tennessee allows you to offer your customers Progent's consulting expertise and Help Desk Call Center support using your company's brand as a seamless augmentation of your regular IT support group. These services can help you add to your client base, fill out your service offerings, satisfy your clients, and increase your profits.
Progent's roster of network experts, PC integration and troubleshooting specialists, network administrators, and data security consultants have worked as seamless supplements to the support groups of some of the country's biggest IT support businesses. Progent's breadth and depth of expertise enables you to add to the capabilities of your IT service practice, and Progent's close integration with your support team lets you promote and protect your company's brand.
Progent is a network support company with two decades of background delivering online consulting services to small and mid-size businesses. Progent is a Microsoft Partner and has one of the biggest groups of Cisco CCIE network infrastructure experts of any independent computer support company in the world. Progent has provided online IT assistance and consulting to clients in every state in the country. (Check out testimonials from Progent's clients.)
Using Progent's Support Services Under Your Own Brand
Progent's consulting program for network service providers features transparent resale to your clients of world-class services. Progent bills you exclusively and works under your direction to provide your clients support services under your brand. In addition, Progent offers an affordable Extended Hours Support Service for clients who need access to 24x7 support.
Help Desk and Ticketing Services for Network Service Providers
Ticketing systems are the enabling technology behind a successful IT Call Center. But modern ticketing platforms are not just costly to acquire and staff, but challenging to set up and manage. Small or niche IT service organizations seldom have the required resources. Progent's Help Desk and ticketing program gives IT support organizations an economical way to keep their company branding while providing their clients world-class desktop support services backed by an advanced ticketing platform and reinforced by fast escalation to subject matter experts.
Features of Progent's Help Desk and Ticketing Program for Network Service Firms
Progent's Help Desk and ticketing solution for IT support organizations leverages Progent's sizable investments in highly scalable ticketing software, a remote desktop support staff, and a network of geographically distributed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can set up communications with your current ticketing system. The standard and optional features offered with Progent's Call Center and ticketing services allow your IT service firm to expand your support workload, the diversity of technical issues your company can handle, the number of locations you can serve, and your overall availability.
Important features of Progent's Help Desk and ticketing program for IT support firms include:
- Progent's online desktop support staff delivers Level 1 end user assistance with 1-hour service level agreement to commence work during normal business hours.
- Normal support times are from 5am to 7pm PST, five days per week.
- Extended hours support is offered at additional cost.
- Optional on-premises service in larger metros is available across the US at additional cost.
- You retain full control of your customers and billing.
- Your clients submit incident reports using your branded Internet portal, an 800 phone number, or by sending a request to your assigned email address.
- Every end user request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified remotely until resolution.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting for network service providers allows you to act as a sole source for practically all technical expertise your clients may require. You can grow your staff and strategic IT skills at your own pace without being forced to turn down opportunities due to a gap in in-house expertise or the absence of personnel.
Important aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent works as a seamless extension of your internal IT service team, responding to your management, and invoices you rather than your customer.
- By-the-Minute Billing: Progent bills by the minute to minimize expenses.
- Extensive Documentation: Progent uses an advanced reporting platform to make sure all IT services delivered are thoroughly documented. This allows you to transfer account responsibilities to internal personnel when you have sufficient staff and appropriate technical skills.
- Safely Grow Your IT Support Practice: You can easily and affordably accept more opportunities outside your main areas of excellence and open new geographies without assuming the risks involved with increasing your full-time staff too quickly.
- Strengthen Your Name: You can improve your positioning as a full-spectrum IT support firm by offering more services to more clients under your own company name.
- Flesh Out Your IT Support Catalog: Progent can provide world-class support in a wide range of technologies and can be a dependable reservoir of skills for growing your IT service business.
- Rapid Problem Escalation: With a large roster of top-level technology experts ready to help, Progent can transition quickly from Tier 1 to Tier 3 services so even the most challenging issues can be handled fast.
- Make Your Clients Satisfied: Happy customers are loyal. By joining with Progent, you can keep making your customers successful without ever forcing clients to look for help from other support firms.
- Online Technical Support Professionals: For two decades, Progent has provided remote network support from Help Desk support to high-level consulting. Effective online service saves money while delivering quick results.
- Top Industry Certifications: Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Nashville, Tennessee Organizations
Progent's veteran team of certified engineers can deliver Nashville, Tennessee companies a wide array of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Consulting
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory and MS Entra Design
- Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Customization
- Azure, Amazon AWS, Google Cloud Platform
- Remote Network Support
- Telecommuter Integration
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Integration
- Cybersecurity Monitoring
- Business Continuity Preparedness
- Penetration Testing
- Firewall Setup
- Help Desk Call Center Services
- Desktop Support
- Colo Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Automation
- Rapid, Affordable .NET Software Development.
- Windows Hyper-V Planning
- VMware vSphere Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- BYOD Integration
- iPhone Support
- Google Android Smartphone Management
- Ransomware Defense/Recovery
- Data Backup/Recovery Consulting
- Cisco IP Voice Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Assessments
Learn More About Progent's Consulting Program for Network Service Organizations in Nashville, Tennessee For additional information about Progent's consulting support for network service firms in Nashville, Tennessee, call 1-800-993-9400 or see Contact Progent.
An index of content::
Setup and Support Cisco ASA Configuration
ASA Firewalls Onsite Technical Support
Progent's Cisco-certified CCIE network engineers can assist your company to manage your legacy PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Design Firms .NET macOS
.NET macOS Development Group
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or update .NET apps quickly and affordably.
Windows Server 2022 Disaster Recovery IT Consultant
24 Hour Windows Server 2022 DNS-over-HTTPS Online Support
Progent's certified Windows Server 2022 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Consultancy UNIX, Windows
UNIX, Windows Consulting
Progent's UNIX family support services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single source to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Professional Outlook autodiscover
Hybrid Microsoft 365 solutions On-site Support
Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This permits you to have some mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Exchange solution is completed on time and on budget.
Windows Server 2016 Hybrid Integration Integration Services
24x7 Windows Server 2016 VM Load Balancing Online Support Services
Progent's certified IT consultants offer Windows Server 2016 migration consulting to help organizations of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
SharePoint Server 2013 Technology Consulting
Top Microsoft Experts Office SharePoint Server 2010 Technology Consulting Services
Progent's Microsoft-certified experts offer small and midsize businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server offers a central location for your workers or customers to connect to, organize, distribute and manipulate relevant information, files, and software and to interact with other people. It enables faster and more intelligent decisions, more efficient access across teams and more economical business processes. The primary goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge accessible within and outside an organization. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge they've created in a way that makes data easy to find, retrieve and apply.
Cisco IP phones Online Support
Professional IP Endpoints
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist you to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
UNIX Services
Immediate Solaris Engineers
Progent's Sun Solaris platform support experts offer small and mid-size businesses and software developers help with administering and supporting Solaris systems that operate with Microsoft-based technology. Progent offers your organization access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise provides you with a convenient single source to help you build and maintain a secure and reliable cross-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Consultants Offsite Managed Backup and Recovery Services
ProSight Data Protection Services Consultant Services
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital data, apps and VMs that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical data.
Fortinet 2000 Series Firewalls Configuration
Fortinet 2000 Series Firewalls Consulting Services
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can help your business to integrate your Fortinet FortiGate firewalls to safeguard all your digital assets at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
Work from Home Support Services
Call Desk for Telecommuters Online Troubleshooting
Progent has 20 years of background assisting small and mid-size businesses to design, implement, optimize, manage, and debug computer networks that incorporate telecommuters.
Multi-factor Authentication Support and Setup
On-site Support Duo MFA and Single Sign-on
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other personal devices.
Oregon Network Support Group
Mississippi Remote Technical Support
If your company does not require urgent online help but expects to need assistance with your information system in the near future, you can conserve time and money and ensure that the right IT skill will be available when you want it by contacting a Progent sales specialist and signing up as a client. For details, call 800-993-9400 or send email to information@progent.com.
Ubiquiti UniFi Wave 2 WiFi access point Technology Professional
Ubiquiti UniFi XG switch Consulting
Progent can provide quick access to the expertise of seasoned wireless specialists who can assist organizations to determine the advantages of Ubiquiti UniFi wireless access points for your business and help you to plan, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to select, configure, and place UniFi Wi-Fi APs for your required signal coverage and performance.
Altaro VM Backup Boot from Backup Support and Help
Hornetsecurity Altaro VM Backup and Hyper-V Support Outsourcing
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to assist you to design, deploy, manage and troubleshoot a modern backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
MSP360 Managed Backup Consultant
IT Consultants MSP360 Desktop Backup
Progent can assist you to design, install and manage a backup/restore solution based on MSP360 Backup software to protect your IT resources residing on any leading public cloud. Progent can provide end-to-end monitoring and management to protect against data loss caused by user mistakes, software errors, malicious insiders, and external assaults such as ransomware.
SMS Server Migration On-site Support
Microsoft SMS Network Engineer
Microsoft Systems Management Server provides added capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software products by making it simpler to install system images, control mobile devices, and run management utilities. In addition to advising you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible processes and policies to manage PDAs and smart mobile phones so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that includes policies, processes and technologies to keep your IT network protected.
Office Wireless Support
WiFi 6/6E migration Technical Support Services
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of all sizes to deploy, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
ProSight Private Cloud Hosting Services Engineer
Consultant Services Private Cloud Solutions
Progent's ProSight Virtual Hosting combines proven virtual server architecture, a world-class data center, and the technical support services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive information technology outsourcing alternative that improves network dependability and security, reduces management hassle, and cuts costs. With Private Cloud Hosting, a smaller company can have all of its software platforms and key business application servers hosted in a safe and reliable facility on a high-performance, high-availability virtual server set up and maintained by Progent's network support professionals.
SonicWall NSA 5650 Firewall Cybersecurity Team
SonicWall Capture ATP Security Certification
Progent's SonicWall firewall consultants can help you integrate, maintain, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design security into your business practices.
Biggest Remote Consulting Zero Trust Security
Duo Multi-factor Authentication IT Consultants
Progent's Duo managed services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Cybersecurity Company Palo Alto Networks App-ID
Palo Alto Networks PA-Series Firewalls Consultant
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity environment that spans your data center and cloud-based assets and protects any user anywhere with any device.
SentinelOne Singularity XDR Consultant Services
SentinelOne Endpoint Protection and Response Engineer
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes AI software and advanced services to deliver cutting-edge endpoint detection and response.
CCIE Certified Meraki Outdoor APs Help and Support
Support and Setup Aironet 1700 Access Point
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Top Rated Problem Escalation Through Teamwork Network Administration
Immediate Support Consultant Company-wide Standards for Best Practices
Progent's team of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry background, at the forefront of network support, performing a wide range of IT projects for a large array of clients. Every Progent support professional shares a proven collection of individual best practices which are combined into company-wide best practices training that Progent teaches its consulting staff. This means that you get not just expert technical capability, but also a support engineer with field-tested methods for applying computer knowledge to fix real-world network problems efficiently.
After Hours Nexus Switching Setup and Support
Nexus 3000 Switch Support and Integration
Cisco Nexus series switches are intended to provide the performance, scale, dependability, virtualization support, density, security and ease of management needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises support services to help you to design an optimal switch topology, set up test environments to confirm your network design, deploy Nexus switches, define and implement appropriate policies, perform security and compliance tests, set up advanced monitoring, fully utilize resources through virtualization, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities incorporated into Cisco's Nexus switches. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Security patch management Consultancy
Consulting Security patch management
Progent's support services for software/firmware update management offer businesses of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers, network infrastructure appliances such as routers and wireless APs, and IoT devices like sensors and robotics.
Expertise for IT Service Providers Integration Support
Remote Technical Support Consulting for Service Firms
Progent's Support Program for IT Service Providers lets you use Progent's information technology experts while retaining your own brand as a seamless arm of your IT consulting team.
WLAN Site Survey Help and Support
Wireless Site Survey Consulting
Progent's wireless site survey services help you to design, deploy and troubleshoot a Wi-Fi network customized for your environment, providing your business a WLAN that has the coverage, speed, capacity, data protection, and hand-off capability your company requires.
SCDPM 2012 Migration Technical Consultant
SCDPM 2012 Planning Computer Consulting
Progent's Microsoft-certified consultants offer remote or onsite support to assist businesses of all sizes to plan, implement, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide as-needed support for fixing especially stubborn problems, or full project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
ISR G2 Routers Consultants
ISR 1000 Router Remote Troubleshooting
Cisco offers a full product line of routers that includes routers designed to provide the protection, performance, and availability demanded by customers from branch offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to expand as you support new users, open new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
24-Hour Hornetsecurity Altaro VM Backup Offsite Technical Consultant
Computer Engineer Hornetsecurity Altaro VM Backup Deduplication
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises consulting services to help you to plan, install, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.
MCSE Expert Certified scom 2016 Amazon AWS integration Professional
Outsourcing scom 2016 resource pools
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum uptime for key workloads by offering centralized, cross-platform monitoring of physical and virtual resources deployed across local systems and private and public clouds. Progent's consulting team can provide world-class remote and onsite support to assist organizations of any size to design, implement, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to move to Operations Manager 2016 from earlier versions or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Forefront TMG 2010 Troubleshooting
Forefront TMG 2010 Consultant Services
Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of ISA Server and offers a easily managed web gateway that acts as a single-server solution for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting capabilities, permits customized reports powered by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can help your company to design and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help your organization to upgrade smoothly to Forefront TMG 2010 from any version of ISA Server.
Windows 10 Configuration Online Support
Windows 10 OneDrive Remote Technical Support
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent include Return on Investment estimates, project management, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, teleworker connectivity, security and compliance, automated provisioning and management, infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and users, and ongoing Call Center support services.
Ransomware Forensics Professionals
Urgent Dharma ransomware protection and recovery Services
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis technology from SentinelOne to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to automate the complete threat progression including protection, identification, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks.
NinjaOne Automated Desktop Monitoring Specialist
NinjaOne Server and Desktop Monitoring and Reporting Technical Support Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates advanced 24x7 remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the health of critical devices.
