One of America's premiere IT consulting companies for small and midsize business systems, Progent maintains a full-time team of talented support experts who concentrate on mainstream IT areas such as:

  • Microsoft Windows products
  • Cisco routers, Catalyst and Nexus switches, ASA firewalls, access points, plus Voice over IP and VPN products
  • Network security expertise
  • Advanced connectivity architecture
  • Off-site IT support and system administration

Our Experts Team, which includes independent experts qualified and managed by Progent, provides exceptionally refined skills in a broad variety of vital business applications and networking technologies such as:

  • Apple OS and iOS networking and applications
  • Expertise for Linux, UNIX-based, and Sun Solaris systems
  • Dynamics Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise
  • Business Intelligence expertise for platforms including Microsoft's SQL Server BI Stack, Excel Data Analysis Tools, and Microsoft Management Reporter/FRx
  • CIO, management information analyst, and project logistics outsourcing
  • Web app design, deployment, and troubleshooting
  • SQL Server and Oracle DBM development and management help
  • Office Access application development, migration and troubleshooting
  • Microsoft Office desktop and Office 365 individual and group training

Creative models for acquiring clients, providing service, maintaining an efficient working environment, and offering generous compensation have enabled Progent to be one of the most rapidly expanding and best respected Microsoft Partners consulting firms in America and to establish a worldwide organization for delivering remote network assistance. If you are an accredited IT support professional or information technology consultant with an orientation towards a customer service and strong people skills, consultants will find in Progent an opportunity for increasing your professional skills, developing a more independent career, and attaining economic security.

Learn More Information About Working with Progent
Check out these links to find out more details concerning Progent's work opportunities, business philosophy, work conditions, compensation structure, and benefits packages:

Full-time Careers at Progent
Progent is hiring a range of full-time employees such as solutions-driven Microsoft MCSE, MCSA, and MCP computer engineers; connectivity experts with Cisco CCIE, CCNP, or CCNA credentials; and consultants for fault-tolerant system design with experience in mobile connectivity, wireless integration, non-stop systems, disaster recovery solutions, data preservation, and server virtualization. Progent is also looking for desktop support experts, off-site service professionals, and CISSP certified security engineers. We are also looking for experienced managers and administrators who can operate effectively in our high-growth, virtual office model. Learn additional details concerning full-time professional services positions at Progent by visiting Consulting Jobs at Progent.

Contract Jobs with Progent
Progent works with freelance consultants with in-depth knowledge and hands-on experience in important IT topics outside our main service concentration. Our Experts Team hires independent consultants who offer consulting and development support for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; have deep expertise with non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or offer expert skills in technologies such as telecommunications, web design, Juniper infrastructure technology, web commerce, or Oracle Database programming and administration. Freelance consultants certified by us cooperate with Progent's full-time engineers to deliver end-to-end IT services for small business networks. In order to learn more information about contracting jobs with Progent's Experts Consulting Group, go to Freelance Opportunities with Progent.

Ways That We Are Exceptional
Progent has been able to attract the best professional experts by being different. Providing a powerful mix of enterprising spirit, insistence on client success, use of state-of-the-art technical tools, plus an independent work model that allows for quality-of-life options for Progent's consulting team, Progent offers a dynamic environment for talented consultants who have a drive for quickly improving their technical skills to create concrete solutions for a range of organizations and technical environments. Learn more details about how we are unique by referring to Ways That Progent Is Exceptional.

Progent's Virtual Office Business Model
Progent's virtual office network incorporates state-of-the-art technical tools that enable remote support, wireless connectivity, easy access to our support databases, and close cooperation with talented team members to allow you to handle challenging network problems. Progent's virtual office structure frees consultants to concentrate on delivering service instead of fighting traffic and lets you nurture successful client relationships by permitting you to provide quick, effective, and affordable solutions. In order to find out more information about our virtual office infrastructure, go to Progent virtual Office Network.

Compensation Model and Benefits
Progent's compensation is determined by revenue sharing. What you earn is wholly based on the revenue you contribute. Consultants have the option of concentrating on quality of life and choosing to work at a more relaxed pace, using Progent's versatile structure to make time for individual pursuits, or you can take advantage of the chance to earn significant money through hard effort and lots of hours. Progent also offers full family health insurance plus numerous additional benefits. Learn more details about Progent's compensation model and benefit programs by going to Progent Compensation Model and Benefits.

Working with Progent FAQs
For answers to common questions concerning being a consultant at Progent, refer to Working with Progent FAQs.

This is a description of our current job opportunities:



Sr. Microsoft IT Consultant - San Francisco Bay Area
Progent is seeking proven Sr. Microsoft computer consulting experts in the San Francisco Bay Area to help a variety of small and midsize organizations to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of expertise include network architecture, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

More information on Sr. Microsoft Computer Consultant Positions


Desktop Engineer - San Francisco Bay Area
Progent is looking for Desktop Support Experts to assist our customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer premises in the San Francisco Bay Area. Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and laptop computers based on the latest Microsoft technologies. In addition, work closely with customer's executives, management, IT staff or under the direction or guidance of our senior consultant to support the client's end users.

Details about Desktop Engineer Job


Sr. Microsoft IT Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for experienced Sr. Microsoft computer consultants in the New York metro, Pittsburgh and Los Angeles areas to help a range of small and midsize businesses maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include network architecture, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring.

Specifics about Sr. Microsoft IT Consulting Expert Positions


Senior Microsoft Exchange Consultant - San Francisco Bay Area, Online
Progent is seeking a Sr. Exchange expert to lead enterprise-level Microsoft Exchange design and implementation projects. The right applicant would be a technical consultant with expertise in Exchange 2007 through 2016 and Office 365 and with a solid grasp of Microsoft AD. This position demands experience in the consulting, architectural design, deployment and maintenance of these technologies.

Specifics on Senior Exchange Consultant Positions


Business Development Representative (BDR) - Los Angeles and New York Metro Areas
Progent is seeking a Business Development Representative (BDR) to work as a senior-level sales executive responsible for selling Progent's broad selection of information technology outsourcing/co-sourcing and computer consulting, and application development services. Responsibilities of the BDR include:
  • Generating and articulating crucial components of consulting propositions that tie our deliverables with an organization's IT goals
  • Maintaining excellent relationships with Progent's clients
  • Providing continuing account management and generating follow-on sales
  • Maintaining an understanding of rapidly changing IT technology

Details on Business Development Representative Job - Los Angeles and New York Metro Areas

If you wish to apply for any opening shown above, please e-mail your background information to Please include the code numbers of the positions that interest you.

Details About Jobs with Us

Fulltime Work for Network Consultants, Desktop Service Specialists,
Security Experts, and Online Support Technicians

Progent wants to find staff-level, solutions-oriented Microsoft certified consultants with Microsoft MCSE or MCSA certification; Cisco certified system consultants with Cisco CCIE or CCNP certification; security professionals with CISSP or comparable security credentials; and high-end system architecture consultants with a background in mobile solutions, wireless connectivity, service continuity, business continuity, information protection, and VMware. Progent also seeks employees who can join our team of helpdesk support technicians and off-site support professionals. In addition, We are looking for experienced managers able to perform effectively in Progent's fast-paced, virtual office culture.

By maintaining a team of skilled and dedicated professionals, providing attentive customer services, and following a competitive results-based pricing structure, We have been able to expand our client list rapidly while delivering consulting support to hundreds of businesses in the San Francisco area and throughout the U.S. A sophisticated virtual office network, a common information database, and a team strategy for problem solving have helped Progent to maintain a skilled consulting team and a loyal client base.

If you are an information technology professional with technical support expertise, joining Progent or helping Progent's customers can expand your knowledge through cooperation with Progent's group of highly team-oriented, talented consultants. Progent's focus on delivering information technology consulting and computer support to small companies will offer you the chance to collaborate closely with decision makers and contribute appreciably to the growth of dynamic companies.

Progent is looking for consultants that have recognized credentials related to their special expertise. So, if you are a Microsoft consultant, you should have your MCSE credential. In the case of Cisco consultants, have your CCIE or Cisco Certified Network Professional certificate. For network security, you should have earned you CISSP, CISA, Certified Information Security Manager, or other leading security credentials. Of course, we are aware of "paper experts". However, the fact that a credential does not guarantee excellence is no reason for not earning one. If you know your field, then the majority of these tests should present no challenge. The crux of the matter is that if you call yourself a professional, then customers deserve to see credentials. Progent will market your skills, but you should have a baseline of credentials for us to market. In case you happen to be strongly opposed to the idea of certifications, Progent can understand and respect your opinion, but you are likely not a good fit.

Contract Work for Certified Experts for
Windows, Macintosh, Linux/UNIX, and Sun Solaris Technology

For over 20 years, Progent's consulting professionals have offered low-cost and successful network support services for businesses in Northern California and across the United States. A sophisticated virtual office environment, a shared technical database, and a team approach to problem solving have helped Progent to retain a talented in-house team and dramatically grow a satisfied customer base.

The Experts Team is our way to offer customers the help of specialized computer support engineers who have advanced skills and field experience in important technologies outside of Progent's primary focus in network infrastructure and security. Experts Group members are often independent engineers and sometimes "moonlighters" who are thoroughly qualified by Progent to work closely with Progent's staff engineers to deliver comprehensive, world-class network services to small companies. We are continually enhancing our Experts Group in order to address the particular requirements of our customer base.

Progent's Experts Team currently offers support in these technologies:

  • Apple OS integration and programs
  • Consulting for Linux, UNIX, and Sun environments
  • MRP, Enterprise Resource Planning, or CRM expertise
  • Strategic and specialized application help
  • Chief Information Officer, management information analyst, and project management services
  • Custom program design and integration
  • Web site, electronic business, Electronic Data Interchange, and client information portal development and integration
  • Database support and efficiency help
  • Business intelligence consulting
  • Telecom architecture consulting

Advantages of being a member of Progent's Experts Group include:

  • By associating with us, you get to leverage the momentum of our dramatic expansion and top-notch recognition in the industry. By having a team of talented and committed professionals, providing excellent customer support, and practicing a proven, value-oriented pricing model, we have multiplied our customer base during the last few years and Progent currently delivers consulting support to hundreds of businesses in Northern California and across the U.S.
  • Progent's experienced marketing staff takes care of all facets of marketing your skills and areas of knowledge into our quickly growing customer base, so you spend less time signing up customers and extra time generating revenue.
  • Progent will assist in communications between you and Progent's key group of expert Microsoft and Cisco certified consultants who are the conduit to the key executives among Progent's clients.
  • Progent's selling and administration staffs will take care of the complete sales and engagement cycle, from lead identification, project approval, customer needs description, skills matching, project analysis proposal generation, contract negotiation and execution. Your entire focus is on delivering high-level consulting service.
  • Progent will gives you access to our sophisticated virtual office environment, including professional conference locations in Northern California, plus Internet and telecomm connectivity throughout the U.S.
  • You will have the benefit of Progent's vast database, procedures based on leading practices, abundance of template-deliverable documents, and the shared experience from one of Northern California's largest pool of expert information technology engineers.
  • We will share special benefits from top vendors such as Microsoft and Cisco, including no-cost ordiscounted training classes, web connections to restricted vendor support utilities and technical support resources, and downloadable internal use programs for training and/or demonstration use.
  • You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
  • As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection

There is not any cost to be part of Progent's Experts Group, but we do have strict qualifications to join:

  • You should show a strong track record as a consultant working independently in your field of specialization, including at least a two year record of completed consulting projects and/or have an active client base to whom you currently provide ongoing support activity.
  • You need to show that you have expertise in your field of concentration, which includes having an extensive task-relevant history and excellent referrals, and have current vendor or industry professional certifications.
  • You must be able to carry yourself in a professional way and be self driven and assured in your abilities. You must have strong communications skills and understand how to operate effectively alone or as part of a team.
  • You have to know how to explain proper goals to clients and fellow Progent team members and you have to be able analyze tasks, create project plans, and define realistic work schedules.

Improve Your Abilities with the Best Technology and
Joining the Top Team of Network Consultants

Progent's business climate will make you a more capable consulting professional by improving your technical skills and increasing the satisfaction of your customers. Progent makes good on this promise by attracting the top consulting experts for you to operate with, offering a state-of-the-art system architecture, running custom application tools to deliver the highest quality of support, and by streamlining our operational models for attracting and keeping customers.

The decisive factor that differentiates Progent from typical consulting firms is the high quality of our service staff. Among the 50 or so consulting experts who have joined us, we have recruited top talent covering a wide array of technical areas. Be it Microsoft Windows, Cisco switches, corporate security, Mac, Linux/UNIX, server virtualization, or other crucial technologies, we engage experts who can enable you to be effective on major projects by combining the collective skills of Progent's group of professionals.

To promote the productivity of our team, we invest heavily in providing the best technology to do the work properly. Progent will exploit information technology to an impressive degree and our advanced virtual office environment enables effortless communications, cooperation, and information sharing with other Progent consultants ó entirely from at-home or on-the-road offices. Consultants donít throw away time or forfeit income because of regular commutes to a physical office building, and all driving you do for on-site customer jobs is determined by your own schedule, not Progent's. The best part is that much of Progent's support work can be done off-site, representing maximum productivity for billable hours. In practice, some of our staff do off-site support exclusively.

Progent's operations are geared towards reacting quickly and efficiently to customer requirements through knowledge exchange and cooperative problem resolution. Even though Progent's consultants work with a great deal of independence, resource allocation is unified, client problems and resolutions are meticulously monitored, documented, and archived for easy reference, current engineer schedules are published to facilitate team projects and simplify trouble escalation, and customer satisfaction is always evaluated. We reinforce the feeling of cooperation via monthly workgroup meetings and quarterly corporate events.

The majority of our consultants are located throughout California, however we are building a rapidly growing group of consulting professionals throughout America. Progent's virtual office infrastructure does away with geographic boundaries that restrict the productivity of traditional business models. We complete the package by providing a comprehensive benefit plan to promote the physical health and financial welfare of our employees and their families.

Just as we have awesome consultants, our sales and operations groups match the excellence that is Progent. These top-notch factors behind our success are enabling us to identify and land the scores of new customers we are currently acquiring each month. We lately marked the providing of support to our 1,000th client. Just type ďCisco consultantsĒ or ďMicrosoft consultantsĒ into Google to see for yourself why we are also a strong marketing operation.

Possessing a commitment to technical proficiency is a key for growth with us. A career in consulting will drive you to learn more than you would in any other position in network technology. Being exposed to a steady stream of network challenges is what keeps professional support interesting. Customers choose a consultant to do the toughest jobs. Innovative projects, leading-edge deployments, vexing or entrenched issues, and tricky upgrades are the foundation for what we do every day. At Progent, you will not stall or be pigeonholed, as is sadly common for computer professionals in traditional corporate roles. You will wake up every day excited about the opportunities ahead.

On the way, you will meet some wonderful people, both by building strong customer relationships and by operating in conjunction with other Progent consultants, where you will benefit from and add to their growth. Yes, technology is important, but we are a relationship-focused company through and through. If you do not offer strong people skills or enjoy cooperating with a varied group of people, then we are probably a poor match.

If all this sounds good to you, we invite you to contact Progent about our view of the new paradigm of network consulting.

Get Quality of Life Improvements and Technical Prowess with
Our Sophisticated Virtual Office Infrastructure

Progent is convinced that a carefully designed and implemented information system is a crucial piece for accelerating any company's success, and we apply this philosophy in our corporate network environment. We have created a fault-tolerant virtual office network that allows Progent's staff consultants and certified contractors to deliver fast and efficient service, collaborate closely on complex projects, and gain from professional and personal growth from acting as a member of a dynamic business ethos of self motivation and independence.

© 2002-2019 Progent Corporation. All rights reserved.

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SCCM 2016 Device Management Professional
Miami, FL IT Consulting for System Center 2016 Configuration Manager

Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health monitoring, allows secure end-user self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help your organization with any facet of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.

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Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and on-premises evaluation and upgrade services for Windows 10 available from Progent include ROI estimates, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, teleworker access, security and compliance, automated deployment and management, network design, Wi-Fi support, disaster recovery planning, webinar training for network management staff and end users, and post-migration Call Center support services.

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Progent's certified Windows 2000 Server experts can provide network help and IT consulting services for the complete family of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and support offerings include network design, deployment, documentation, on-site and off-site technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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macOS and OS X Online Help
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Progent's consultants offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud services. For business networks built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is available, safe, fast and able to achieve your company's objectives.

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The QTS Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation facility or if your business is considering migrating your primary or disaster recovery equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services including data center migration, equipment installation and updates, network improvements, comprehensive project management services, virtualization configuration, offsite monitoring, centralized system management, application development, disaster recovery planning and testing, data security evaluation, and the support of Progent's Test Lab.

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ProSight Email Guard Content Filtering Service Engineer
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Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized control and world-class security for your email traffic. The hybrid structure of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.

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Progent's Computer Helpdesk Outsourcing Services for desktop support are designed especially for small businesses who need fast availability of a Help Desk Service Center with professional phone support and full escalation capability but who have to operate within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Evaluation, Expert Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Applications Selection and Deployment.

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Progentís Microsoft-certified experts offer companies of any size consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for intelligently coordinating people, teams and information. Microsoft SharePoint Server offers a central spot for your workers or clients to connect to, organize, share and manipulate useful data, files, and applications and to communicate with other people. Microsoft SharePoint enables quicker and better decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services connect employees, customers, teams and projects with the data theyíve developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint consultants can help your organization to manage your current SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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Progent offers economical remote support from IT engineers skilled in a wide array of products and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX servers and workstations as well as notebooks and smartphones. Progent offers expertise for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to install, enhance, or maintain data backup systems for a range of environments such as local, edge to datacenter, cloud, or hybrid.

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Progentís Microsoft certified consultants offer small and medium size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important applications rapidly and reliably to specified workers, reduce product expense and stay compliant by determining usage profiles, enhance Windows security by improving your knowledge of weak points and by delivering targeted patches, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently exploiting the administrative capabilities built into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch control, and resource tracking management including program and appliance inventory.

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Progent can provide cost-effective online assistance to assist your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you through occasional technical roadblocks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, secure and scalable infrastructure that is best suited to your computing model. Progent can also provide online or onsite training to show you how to manage and use your iOS devices in a secure, collaborative environment that optimizes the business value of your IT system.

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SQL Server 2014 incorporates significant enhancements in key areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently with all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services such as planning, deployment, management, remediation, and application development expertise to help organizations of any size to achieve maximum business value from their SQL Server 2014 investment.

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Progentís staff of Microsoft and Cisco qualified consultants average more than ten years of hands-on professional experience, at the front lines of IT support, executing a wide range of IT tasks for an extensive mix of businesses. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support staff. This ensures that you get not only world-class IT capability, but also a support engineer with field-tested approaches for applying technical knowledge to fix actual IT problems rapidly.

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E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard addresses the security and administration of corporate email by offering constantly improved spam and virus blocking, policy administration, content filtering, and defense against email-borne DHA and DoS attacks. E-Mail Guard also features monitoring, management and reporting utilities plus outbound email testing to help you troubleshoot your email environment and specify and regulate corporate security policy.

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Progentís Technical Response Center (TRC) provides nationwide extended hours remote assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-qualified service experts offer after-hours telephone support and online secure computer connection to troubleshoot and resolve technical problems quickly and affordably. The scope of technical experience available from Progent's team of country-wide support professionals allows Progent to escalate even the toughest problems to qualified specialists as needed. For critical issues, the Technical Response Center endeavors to respond to your call for service within one hour.

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Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating time-consuming management processes, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance issues.

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Progent's Microsoft-certified experts offer computer help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can help you plan, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.

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Sarbane Oxley Compliance Services
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For corporations with branch offices in Northern California or any region covered by Progent's engineers, Progent's Microsoft-qualified network consulting professionals and authorized Cisco network consultants offer a variety of network consulting services including project planning, Sarbanes Oxley compliance, office moves, corporate security, network architecture, on-site or phone-based branch office support, and troubleshooting for data center hosting facilities. A Progent network consultant can help you plan a multi-office information system that makes efficient use of colocation facilities and Internet hosting sites. Progentís Microsoft qualified consultants can help large corporations plan, deploy and support massive rollouts of updated versions of Microsoft products including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís CCIE and CCNP consultants can help you deploy Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and remote networking.

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Progent's Sun Solaris family support services provide small companies and developers support for administering and maintaining Sun Solaris environments that coexist with Microsoft-powered technology. Progent can give your business contact with Solaris experts, consulting professionals qualified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience offers you a convenient one-stop consulting firm to help you create and manage a protected and reliable mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by combining MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows systems into seamless networks with full sharing and workgroup functionality. Allowing productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Windows products. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class assistance to companies that depend on these platforms to keep their competitive edge. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows environment.

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Consultant for MSF

When performing IT tasks for corporate customers, Progent uses a phased methodology driven by specified milestones in order to meet financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards derived from the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design tuning, and expert deployment. All phases are documented to provide a detailed summary of technical services performed and to help in ongoing system maintenance.

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Microsoft Exchange 2013 incorporates major improvements to the functionality of Exchange Server 2010 and delivers important new features plus a redesigned structure. These improvements favorably impact key facets of IT like manageability, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, create an efficient validation and rollout plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange Server 2013.

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Progent's Cisco CCIE network infrastructure consultants can help you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software expertise.

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Progent is structured to provide in-depth remote support for all technical areas common to todayís small company IT networks and allows you to outsource an array of vital, as-needed support services such as a temporary Chief Information Officer to offer senior-level planning and budgeting skills, a Technical Response Center for help desk support, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for critical initiatives such as site relocations oroperating system migrations, connectivity consultants for designing fast and reliable network infrastructure, certified security engineers to ensure data protection and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to write, customize, or repair business application programs.

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Progent's CCIE-certified network infrastructure consultants have extensive background assisting ISPs to architect, deploy, administer, tune, and troubleshoot high-availability, scalable network environments suitable for public networks.

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infrastructure documentation management Consultants Novato, California

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of time spent looking for critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.

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Progent is organized provide comprehensive online consulting for all technologies associated with small business IT systems and offers a variety of vital, as-needed support services including a part-time CIO to provide senior-level IT design and negotiating skills, a Call Center for help desk support, 24x7 remote monitoring, spam/virus protection as a managed service, project management for major initiatives such as office relocations orOS upgrades, Cisco-certified experts for designing fast and robust network infrastructure, security specialists to verify information safety and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to write, enhance, or troubleshoot business application programs.

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Dynamics GP software offers analytics and reporting features that allow you to monitor all operations, sales and spending, and sales patterns with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting services can enable you to create reports that let you understand your business more thoroughly, turning uncooked data into valuable management information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer custom business application development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP.

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Progent's Microsoft authorized Consultants provide several ways to help mid-size and large businesses create an efficient and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, training of internal personnel, and documentation of processes. Progent's Software Selection and Deployment Services help businesses sift through the numerous top level Help Desk application programs on the market and determine which packages might be too expensive, miss key features, or align badly with your organization's business goals. Progent also provides short-term staffing for organizations who need to augment their internal Help Desk staff for special tasks or to substitute for absent or indisposed workers.

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Progentís experienced Cisco IT security consultants offer high-level PIX and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to modular enterprise-grade products, Cisco PIX and ASA Firewalls provide advanced protection, performance, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security holes.

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If your company network mixes Sun Solaris technology with MS Windows, Progent can show you how to integrate your IT resources into a unified network that permits all your operating systems to run side by side for easy administration, seamless dataflow, high reliability, superior performance, and tight protection. Progent's Solaris and MS Windows coexistence support services feature IT infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center support.

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VMware VCDX certified Professional
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VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a consistent process for recovering applications and services rapidly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also supports transparent testing for site recovery, updates and patches and can generate reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, configure, test and maintain a DR solution powered by VMware Site Recovery Manager.

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Great Plains Network Consulting Garland, Texas

Key characteristics of Microsoft Dynamics GP accounting include a modular design that allows you to buy only the functionality you need, a standards-based foundation built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting services that permit you to monitor all operations, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate data, the capability to integrate information from almost any db software or workstation software into Microsoft Dynamics GP, and an open design that makes it possible to develop specialized programs. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide expert GP consultants to help you convert the advanced features of Dynamics GP business accounting software into a high-value business management solution.

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Progent's Cisco certified networking consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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Progent can provide remote and on premises consulting to help you with any aspect of BI reporting ranging from troubleshooting or enhancing applications to designing and deploying a comprehensive business intelligence solution. Progent's management reporting consultants can assist your company to support your current BI system, assist you to upgrade reports and databases from a discontinued reporting platform to a current solution, and provide as-needed online mentoring to meet your individual requirements. Progentís business reporting professionals offer experience in all popular business analytics reporting tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Builder.

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Consulting Services for Microsoft Lync Server Instant Messaging
Global Services for Microsoft Lync Server 2010 in Jersey City, NJ

Progent's Microsoft-certified consultants can help your company to evaluate the value of Microsoft Lync Server for your environment and can help you to plan and carry out an installation of Microsoft Lync Server that consolidates the management of IM and Presence and increases the output of your in-house staff, at-home workers, and mobile workforce. Progent's consultant's can in addition help your company to carry out an efficient migration to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how you can use Microsoft Lync Server to enhance the collaborative capabilities of Microsoft Office programs, and offer training and ongoing support for Microsoft Lync Server and other Microsoft platforms.

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WatchGuard SSL VPN Cybersecurity Team
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Progent provides consulting services for WatchGuard Firewall/VPN security products including the WatchGuard XTM and Firebox series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN security appliance that aligns with your network security strategy and is within your computer budget. Progent can also help you to integrate WatchGuard Firewall/VPN and WatchGuard SSL VPN products with security products from other suppliers and offer a convenient source for network help, training, and security consulting.

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Database Application Development Consultancy
Database Administration Technology Professional Fremont, CA

Progent's certified database consultants offer businesses of any size remote support for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and configuration, database architecture and coding, administration support, synchronization strategies, storage management, performance tuning, data migration, information security, backup/restore systems, problem solving, and webinar training.

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SharePoint Server 2010 Consulting Services Support
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Progentís Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently coordinating people, teams and information. SharePoint Server provides a common location for your employees or clients to access, organize, distribute and manipulate relevant data, files, and applications and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and projects with the information theyíve created in a manner that makes data easy to locate, download and re-use. Progent's SharePoint consultants can assist you to maintain your current SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.

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CIO On-site Technical Support
CIO IT Services in Fort Worth, Texas

Progent can provide small companies with an IT management professional who can act as a part-time CIO. This part-time CIO can offer strategic direction to help you deploy appropriate technology to improve business operations so they align more closely with your corporate objectives. Your company can develop and implement a well thought out IT strategy without incurring the cost of a full-time Chief Information Officer.

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System Center Operations Manager Support Services
Microsoft Operations Manager IT Consulting in Point Richmond, CA

Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft certified network consulting professionals. With Progent's economically priced network service programs, mid-size organizations can select a basic co-sourcing package built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small and midsize company information systems world-class availability, protection and performance.

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Office 365 and iPhones Technical Support
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Microsoft Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other Exchange infrastructure to lower hardware expense and administrative overhead. You can configure Office 365 Exchange Online to host all your mailboxes, or you can run a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote support to assist your organizations to evaluate the benefits of Office 365 Exchange Online, design a network topology that makes sense for your business needs and IT budget, carry out an efficient move from your current Exchange system to one that incorporates Exchange Online, train your IT team and end users, and provide as-needed consulting and technical support.

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VMware NSX and Site Recovery Manager Consult VMware NSX Hybrid Cloud Consultants
Small Business Network Security Consulting
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Progent offers organizations of all sizes world-class network online or in-person consulting for information systems based on Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco certified network consultants also offer security consulting for businesses ranging from the small office to the worldwide enterprise.

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ransomware defense Consultant
ransomware vulnerability audit Consult Baton Rouge, Louisiana

The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's ability to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to gather information concerning your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup system that minimizes your vulnerability to a ransomware attack and meets your business needs.

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Windows 2003 Server Outsourcing
Microsoft Windows 2008 IT Consulting in Chesapeake, VA

The sophistication and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and broad knowledge in planning and building cohesive, comprehensive network technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progentís IT support can assist you with planning, installing, administering, and troubleshooting Windows Server systems that maximize the productivity of your computer network. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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