Progent is looking for proven Senior Microsoft information technology consultants in the San Francisco Bay Area to help a variety of small and midsize organizations to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important fields of knowledge include network architecture, AD design and repair, Exchange-based email, security, and server monitoring.

Benefits of Joining Progent
Progent is an innovative computer support and information technology outsourcing company headquartered in San Jose, CA, in the center of Silicon Valley. Unique models for customer marketing, support delivery, virtual office infrastructure, and employee compensation have enabled Progent to become among the most rapidly growing and most respected Microsoft Partners in the U.S. Our shared technical database and collaborative approach to problem solving has helped Progent to build up a strong staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will improve your skills through interaction with Progent's staff of mutually supportive, high-productivity consultants. Progent's concentration on offering IT expertise and technical help to small businesses will be your chance to operate closely with top executives and contribute significantly to the growth of dynamic companies. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote support and mobile communications to help you to implement quick solutions when you take on business-critical problems.

If you want to look further into this position, please send your resume to Be sure to include the job number of the opening that interests you.

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Position Title

Senior Microsoft IT Consulting Expert

Job Number


Work Location

Work from home, virtual office environment

Essential Responsibilities

  • Support and troubleshoot Windows Server 2016, 2012, 2008-powered networks
  • Work onsite and online to analyze and fix both urgent and ongoing problems associated with availability, security, performance, connectivity, and overall productivity
  • Install, configure and debug applications on Microsoft Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
  • Support and administer Microsoft Outlook client with back office Exchange Server, MS Office and Office 365, telephony, and Internet access
  • Plan and carry out upgrades to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange
  • Develop and test protection policies including onsite high availability, fault tolerance, backups and anti-virus as well as offsite or cloud-based disaster recovery
  • Efficient system architecture and proactive server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server management and IT Infrastructure support (new software installation, machine provisioning, problem isolation and resolution)
  • 5+ years consulting background
  • Ability to debug application problems including workstation program compatibility problems, server issues, data service problems, and connectivity problems
  • Experience in business software support (Microsoft product family)
  • Demonstrated ability to work efficiently in a virtual office environment, providing reliable follow-up and utilizing online access and wireless communication tools
  • Works independently and shows strong sense of responsibility and drive
  • Has a reasonable knowledge of network layers L1-L7 and strong troubleshooting capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)