Progent is looking for experienced Sr. Microsoft information technology consulting experts in the San Francisco Bay Area to assist a range of small businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of knowledge include network architecture, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Advantages of Joining Progent
Progent is a progressive computer consulting and IT outsourcing firm based in San Jose, CA, in the center of Silicon Valley. Effective models for customer marketing, service delivery, virtual office environment, and employee benefits have allowed Progent to become among the most rapidly growing and most successful Microsoft Partners in the U.S. Our shared support database and team style of problem solving has helped Progent to retain a talented staff and a loyal international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will improve your skills through interaction with Progent's staff of collaborative, high-productivity engineers. Progent's focus on providing IT expertise and network support to small businesses will be your opportunity to operate closely with decision makers and add measurably to the growth of dynamic businesses. Also, Progent's virtual office network offers state-of-the-art tools for remote support and mobile communications to enable you to deliver quick solutions when you take on mission-critical tasks.

If you want to look further into this position, you should email your qualifications to job-p014@progent.com. Please specify the job number of the position that interests you.

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Position Title

Sr. Microsoft Computer Consulting Expert

Job Code

P014

Location

Home-based, virtual office environment

Essential Activities

Responsibilities
  • Support and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
  • Operate on premises and remotely to identify and fix urgent and lingering issues associated with availability, security, performance, accessibility, and overall functionality
  • Deploy, configure and debug applications hosted on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized environments and private/dedicated/hybrid cloud models
  • Maintain and manage Microsoft Outlook client with back office Exchange Server, MS Office suite, telephony, and Internet access
  • Design and implement upgrades to Microsoft desktop OS, Windows Server, AD, and Exchange Server
  • Design and validate security policies including onsite high availability, fault tolerance, backups and AV as well as remote or cloud-centric disaster recovery
  • Efficient network design and 24x7 health monitoring

Qualifications/
Education

Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server management and IT Infrastructure support (new software deployment, device setup, problem isolation and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot application issues such as desktop PC program compatibility issues, server issues, data service issues, and connectivity issues
  • Background in business software assistance (Microsoft products)
  • Demonstrated ability to work effectively in a virtual office setting, delivering reliable follow-through and taking advantage remote access and wireless communication technology
  • Operates without supervision and shows high level of ownership and drive
  • Has a working understanding of networking layers L1-L7 and strong troubleshooting capabilities in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)