Progent is looking for proven Sr. Microsoft information technology consultants in the San Francisco Bay Area to assist a range of small and midsize organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of expertise include network infrastructure, Active Directory design and repair, Exchange-based email, security, and server monitoring.
Why Consultants Are Working with Progent
Progent is a progressive computer consulting and IT outsourcing firm headquartered in San Jose, CA, in the middle of Silicon Valley. Unique models for client marketing, service delivery, network infrastructure, and employee compensation have enabled Progent to be among the most rapidly growing and most successful Microsoft Partners in America. Our shared technical information base and team style of problem resolution has helped Progent to build up a talented staff and a satisfied worldwide customer base.
If you are a Microsoft Certified Systems Engineer (MCSE),
joining Progent and supporting Progent's clients will improve your technical abilities through interaction with Progent's staff of mutually supportive, high-output engineers. Progent's focus on providing IT consulting and technical support to small businesses will be your chance to operate closely with decision makers and add significantly to the growth of exciting businesses. In addition, Progent's virtual office network provides advanced tools for remote support and wireless connectivity to enable you to deliver fast solutions when you take on business-critical tasks.
Senior Microsoft Information Technology Consulting Expert
Work from home, virtual office infrastructure
- Maintain and repair Microsoft Windows Server 2016, 2012, 2008-based networks
- Work onsite and online to identify and fix urgent and ongoing problems associated with availability, security, capacity, connectivity, and general functionality
- Deploy, setup and troubleshoot applications on Windows Servers
- Install, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
- Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
- Plan IT architectures including virtualized infrastructures and private/dedicated/hybrid cloud models
- Support and manage Microsoft Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, telephony, and Internet access
- Plan and implement updates to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange
- Develop and validate security policies including on-premises high availability, fault tolerance, backup/restore and AV as well as remote or cloud-centric disaster recovery
- Robust network architecture and 24x7 server monitoring and alerting
Minimum Work Experience Requirements
- 10+ yearsí background in PC, server management and IT Infrastructure support (new software deployment, machine setup, problem identification and resolution)
- 5+ years consulting background
- Ability to debug software application problems including desktop PC program compatibility issues, server problems, data service issues, and access issues
- Background in business application support (Microsoft products)
- Demonstrated ability to operate efficiently in a virtual office setting, providing reliable follow-up and using remote access and mobile connectivity tools
- Operates independently and demonstrates high level of ownership and initiative
- Has a reasonable understanding of networking layers L1-L7 and strong troubleshooting skills in layers 1 through 4
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)
If you wish to be considered for this job, you should email your resume to firstname.lastname@example.org. Be sure to specify the job number of the position that you are asking about.
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Company-wide Standards for Best Practices Configuration
Problem Escalation Through Teamwork Designer
Progentís staff of Microsoft and Cisco certified consultants average longer than a decade of hands-on professional experience, in the trenches of IT support, performing a wide variety of IT projects for a large array of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting team. This guarantees that you get not just world-class IT skills, but also a consultant with proven approaches for applying technical knowledge to solve real-world IT problems quickly.
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Skype for Business Front End Pool Professional
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Progent's consultants can provide online and on-premises consulting services for organizations of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms like Cisco Video Interop Server. Progent's certified information security consultants can assist you create and verify a security environment for your Skype for Business solution that meets government and industry requirements.
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Great Plains Migration On-site Technical Support
Great Plains Network Consultant
Dynamics GP can help you expand and control your business more efficiently by offering deep availability of decision-driving data and a rapid ROI. Dynamics GP/Great Plains confers major business benefits including its ability to expand the presence of your company, handle your financials, automate financial processes, standardize processes across your business, improve inventory control, increase order accuracy, grow revenue and shorten lead-time, and maximize cash flow. Progent can show you how to set up and maintain a reliable, safe server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to make sure you reap all the advantages of your Microsoft Dynamics GP/Great Plains business management system.
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Windows Server 2012R2 Online Consulting
Online Support Services for Windows Server 2012 R2 Clustering
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop an enterprise-wide security plan, automate network administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
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network evaluation Lab Consultant Services
Herakles Colocation Center Test Lab Consultant Services
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, creating efficient migration methodologies, assessing and optimizing performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent customers without sufficient in-house resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.
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ProSight Ransomware Defense Consultant Services
Malware Forensics Specialists
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the entire threat lifecycle including filtering, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
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Exchange 2010 Disaster Recovery Specialists
Microsoft Expert Exchange 2010 Unified messaging Computer Consultant
Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises support to implement your upgrade to Exchange Server 2010, generate thorough documentation of your new messaging environment, educate your IT staff and end users to get them up to speed quickly on Exchange 2010, and offer continuing administrative services and engineering support. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
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ISSAP Certified Security Architecture Engineers
CISSP-ISSAP Certified Security Company
Progent's ISSAP certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through thorough testing and extensive experience with network security architecture. ISSAP security experts have in-depth understanding of access control systems and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-qualified security consultants can assist your company with all aspects of secure network architecture.
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Progent's certified security consultants can help you secure your Apple Mac network through professional services including performing security tests, clean up after virus and denial of service penetrations, setting up firewalls, integrating safe remote and mobile access, deploying monitoring software for protection against viruses, spam, and malware, and creating a company-wide security plan appropriate for the particular objectives of your business information system.
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Altaro VM Backup and VMware Remote Technical Support
Altaro VM Backup provides small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your exposure to data loss, advanced encryption, granular recovery capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and for VMware vCenter for managing large-scale deployments, and support for Microsoft VSS technology to back up online VMs without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to help you to plan, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.
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SCDPM 2012 and Exchange Remote Support Services
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Progent's Microsoft-certified consultants offer remote or in-person support to help companies of all sizes to plan, deploy, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier releases of SCDPM or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent can provide occasional help for resolving particularly stubborn problems, or comprehensive project management services. Progent's consultants can also assist you to design SCDPM 2012 into a comprehensive disaster recovery plan.
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Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery strategy in case of an IT system disaster. Progent can show you how to develop a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, fault-tolerant system architecture that takes into account availability issues involving a broad range of infrastructure technologies and procedures.
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Linux with Windows Services
If your office network mixes Linux-based products technology with Windows, Progent can assist you to integrate your IT resources into a unified network that permits all your operating systems to coexist for simple management, transparent dataflow, high reliability, superior throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows coexistence support services feature IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network support and repair, in-person technical support, and Help Desk Call Center services.
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Progent's Microsoft-authorized experts can show you how to evaluate the economic case for implementing SharePoint Server 2007, consult with you on the most sensible edition of SharePoint Server for your circumstances, provide configuration and deployment services, assist you to install Microsoft SQL Server as a supporting database, improve your network integrity, integrate your standard and customized application programs to work with Microsoft SharePoint Server 2007, design a comprehensive security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk support.
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Exchange 2003 Server Upgrade Consulting
Microsoft Exchange Professional
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2003 migration plan that minimizes productivity downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Exchange Server 2003 help, repair, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
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Progent is organized provide in-depth remote consulting for all technical areas common to todayís small business IT networks and allows you to outsource a variety of strategic, on-demand services such as a part-time Chief Information Officer to offer advanced IT design and budgeting capability, a Call Center for help desk services, proactive remote monitoring, spam/virus protection as a managed service, project management help for critical initiatives such as site moves oroperating system migrations, Cisco-certified experts for building and maintaining high-performance and robust infrastructure, security specialists to verify data safety and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to write, enhance, or troubleshoot business application programs.
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Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, provides health monitoring, enables safe end-user self service, and offers a single point of control for managing multi-OS ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can help you with any facet of planning, implementing, using and troubleshooting a SCCM solution for local, cloud-based, or hybrid networks.
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Technical Support Services for Android security
Android and Windows 8.1 integration Engineer
Progent's veteran team of IT consultants and subject matter specialists have years of background providing remote and on-premises support for organizations of any size who need to incorporate Android phones into their IT networks so that users can be productive from anywhere. Progent has the breadth of know-how to resolve network problems that span numerous manufacturers and that entail a combination of legacy and current technology. Progent offers affordable online consulting to assist you with any facet of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to assist you to handle especially challenging technical issues, or Progent can provide comprehensive project management support to ensure that you finish strategic IT initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training to show you how to manage and operate Android phones and tablets to maximize their business value.
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Dynamics GP Development Consultancy
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Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that allow you to track your business more effectively, transforming raw data into valuable insights into your business.
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Double-Take Replication Computer Consultants
DoubleTake Carbonite Software Backup Technical Support
DoubleTake/Carbonite Software offers a family of tools intended to provide small businesses a range of cost-effective alternatives for replicating and recovering vital workloads such as Exchange, Microsoft SQL, Blackberry, and SharePoint. Progentís business continuity planning consultants have extensive experience incorporating DoubleTake/Carbonite technology into small company IT networks to achieve an advanced state of fault tolerance and business continuity readiness at a budget-friendly cost.
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Infor SyteLine CloudSuite Financials Specialists
Consultancy for Infor SyteLine CloudSuite Data Conversion
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing, distribution and service organizations to manage complicated supply chains and streamline key processes to bring products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite consulting that spans from as-needed guidance to solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, CPQ, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
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Microsoft Windows Server 2008 Clustering Computer Consulting
CCIE Certified Fully Redundant Internet Network Support Services
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth backgrounds helping small organizations to minimize network downtime by offering cost-effective remote consulting for disaster recovery/business continuity planning, high-availability IT infrastructure, backup/restore solutions, and non-disruptive maintenance. Progentís business continuity experts can help you to plan and test an efficient business continuity strategy that matches your business goals and budget. Progentís disaster recovery engineers can help you to architect, deploy, and support fault-tolerant technologies including redundant Internet connectivity, virtualization, clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
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CRISC Certified Cybersecurity Specialists
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Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery plan to prepare for an IT network disaster. Progent can help you develop a complete disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, zero-downtime system architecture that takes into account reliability issues involving a broad range of network technologies and procedures.
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Small Business Onsite Computer Services
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Progent is a leading innovator in cost-effectively delivering world-class network help to small businesses. Progent's achievement in handling the network service requirements of the chronically underserviced small business market is the combined outcome of key technical and operational innovations that have removed a great deal of the conventional expenses out of administering network service, added unmatched technical expertise into the support system, and dramatically streamlined the solution cycle.
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Progent's Cisco certified wireless networking consultants can provide affordable online and onsite help for legacy and modern 802.11ac Aironet wireless access points and Progent can assist your business to plan and manage Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet access points.
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Progent is organized provide in-depth remote support for all technical areas common to todayís small business information networks and offers an array of strategic, as-needed support services including a temporary CIO to provide senior-level IT design and budgeting capability, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for major initiatives like site moves orOS upgrades, Cisco-certified consultants for designing high-performance and robust network infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery experts to help design business continuity plans, and software developers to write, enhance, or troubleshoot mission-critical applications.
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Progent's Microsoft-certified failover clustering consultants can help businesses to assess the benefits of utilizing Windows Server 2012 clustering to build an advanced fault-tolerant/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and show you how to centralize the administration of clustered servers.
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Email Guard by Postini offers continually upgraded spam and virus filtering, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a regular Postini license, you can still get access to Postiniís Perimeter Management services via Progentís E-Mail Guard spam filtering and virus defense service program. Progentís certified email security consultants can help you create an email defense plan that incorporates antispam and antivirus technologies and processes.
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Progent's Exchange Hosting Services provide a world-class data center with backed-up electrical and cooling systems, round-the-clock staffed security and IT support center, plus failover connections to Internet backbone service providers. Hosted Exchange servers are configured as virtualized servers for high uptime, smooth expandability, and rapid recovery. Progent's services include integration with your network, access to handheld communication products, automated monitoring of performance and network security, spam and virus protection, security update and revision control, Help Desk Call Center services, per-day data backup, and comprehensive messaging administration support.
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Progent can provide small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible technology to improve business processes so they match more closely with your corporate objectives. Your business can create and implement a well conceived IT strategy without absorbing the expense of a full-time senior IT executive.
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Progent provides the help of Microsoft and Cisco-certified IT support professionals to show customers affordable ways to help organizations maximize the value of Microsoft and Cisco technology. For networks that span from small offices to large enterprises, Progent's network consultants can show you how to improve your information system's e-mail architecture, protection, reliability, throughput, and system administration.
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Email Guard from Postini offers continually updated spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a regular Postini license, you can still have the use of Postiniís Perimeter Management technology via Progentís E-Mail Guard spam filtering and virus defense aggregation offering. Progentís certified email protection consultants can help you devise an email safety strategy that incorporates spam filtering and anti-virus products and policies.
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Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed services. Unlike some freelance consultants or small support organizations who provide minimal documentation or details of tasks done, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports transmitted by each consultant to each client. The discipline of documenting and archiving service activity allows more efficient service and avoids a slew of typical problems such as when a support client is effectively held hostage to a consultant who wonít let go of vital service information.
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Progent can provide the services of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management strategy based on leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.
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Progentís Microsoft-certified experts can provide companies of any size consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web technology for intelligently connecting people, groups and data. SharePoint offers a central location for your workers or clients to access, organize, distribute and manipulate useful data, documents, and applications and to interact with other people. SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, teams and projects with the knowledge theyíve developed in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint ecosystem or upgrade to the latest version of SharePoint.
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Progent's pricing policy is to charge for phone service and in-person visits by the minute. As a result, you are invoiced exclusively for delivered services. Progent does not demand a higher rate for after-hours or urgent service, and within California or in regions where Progent provides on-premises support, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no initialization charge and asks no monthly commitment for services delivered during regular business hours. Many support firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with large invoices for quick fixes so you won't be forced to allow less critical problems to stay unaddressed.
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Progent is seeking to find fulltime, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants with Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or equivalent security credentials; and advanced system architecture experts with a background in mobile solutions, wireless connectivity, high uptime, business continuity, data protection, and server virtualization. Progent also seeks employees to join Progent's staff of helpdesk service technicians and remote support professionals. In addition, We are looking for talented managers who can perform productively in Progent's high-growth, virtual office environment.
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Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Microsoft Exchange Server 2010 for your company and can help you to plan and implement an efficient migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer fast ROI by improving your workers' efficiency, cutting the expense of equipment and support, streamlining administration, and integrating your vital communications platforms.
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Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
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If you have a small business network with 10 to 50 desktop users, Progent's IT outsourcing services free your company from over-reliance on single freelance consultant while giving you cost-effective and dependable access to enterprise-class technical expertise. By providing IT consulting help when you need it, offering advanced knowledge for key technologies, offering value-added support such as 24x7 server monitoring, and billing only for support you use, Progent gives you an affordable way for optimizing the business value of your small business information system. Progent is the smart way for small businesses to create and support a reliable and secure information system and to have quick access to the experienced help ordinarily available only to enterprises who can afford a sizeable internal IT group.
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Microsoft System Center 2016 delivers important improvements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of System Center 2016, expand or optimize an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.
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