Progent is seeking experienced Sr. Microsoft information technology consultants in Hayward, California to help a range of small and midsize organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of knowledge include system architecture, AD design and repair, Exchange-based email, security, and server monitoring

Why Consultants Are Joining Progent
Progent is a progressive computer consulting and IT outsourcing firm headquartered in San Jose, California, in the center of Silicon Valley. Effective models for customer marketing, support delivery, network infrastructure, and employee compensation have enabled Progent to become among the fastest growing and most successful Microsoft Partners in the United States. Our shared technical information base and team style of problem resolution has helped Progent to build up a strong staff and a satisfied international customer base.

If you hold a Microsoft Certified Systems Engineer (MCSE) credential and reside in the Hayward area, joining Progent and supporting Progent's clients will expand your technical abilities through interaction with Progent's staff of collaborative, high-output engineers. Progent's focus on offering computer expertise and network support to small businesses will be your chance to operate closely with decision makers and add significantly to the growth of exciting companies. In addition, Progent's virtual office infrastructure offers state-of-the-art tools for remote access and wireless connectivity to enable you to deliver fast solutions when you help with mission-critical tasks.

If you wish to apply for this position, you should send your qualifications to Be sure to include the job code of the opening that interests you.

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Position Title

Senior Microsoft Information Technology Consulting Expert

Job Number


Work Location

Work from home, virtual office environment

Main Responsibilities

  • Maintain and repair Windows Server 2016, 2012, 2008-based IT environments
  • Work onsite and remotely to analyze and resolve both urgent and ongoing issues related to reliability, protection, performance, accessibility, and general functionality
  • Install, setup and debug apps hosted on Windows Servers
  • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud models
  • Maintain and administer MS Outlook client with back office Exchange, Microsoft Office and Office 365, phone communications, and Internet connectivity
  • Plan and implement updates to Microsoft desktop operating system, Windows Server, Active Directory, and Exchange Server
  • Develop and test security policies including on-premises high availability, fault tolerance, backup/restore and AV as well as remote or cloud-based disaster recovery
  • Robust system architecture and 24x7 health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server management and IT Infrastructure support (new software installation, machine provisioning, problem isolation and resolution)
  • 5+ years consulting background
  • Ability to debug software application problems such as workstation software compatibility problems, server problems, data service problems, and access problems
  • Background in business productivity application support (Microsoft products)
  • Proven ability to work efficiently in a virtual office setting, providing reliable follow-through and using remote access and mobile communication technology
  • Operates independently and shows high level of ownership and initiative
  • Possess a reasonable knowledge of network layers 1 through 7 and excellent troubleshooting skills in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)