Progent is seeking experienced Sr. Microsoft information technology consulting experts in Hayward, California to help a variety of small businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key fields of knowledge include system infrastructure, AD design and repair, Exchange-based email, security, and server monitoring

Why Consultants Are Joining Progent
Progent is a progressive computer support and IT outsourcing company based in San Jose, CA, in the center of Silicon Valley. Unique models for client acquisition, service delivery, network infrastructure, and employee benefits have enabled Progent to be one of the most rapidly growing and most successful Microsoft Partners in the U.S. Our shared technical database and collaborative approach to problem solving has helped Progent to build up a talented staff and a loyal international client base.

If you have earned an MCSE accreditation and live in the Hayward area, teaming with Progent and supporting Progent's customers will expand your technical abilities through cooperation with Progent's staff of mutually supportive, high-output engineers. Progent's concentration on providing computer expertise and network help to small companies will be your opportunity to work closely with top executives and add measurably to the success of dynamic businesses. In addition, Progent's virtual office infrastructure offers advanced technology for remote support and mobile communications to help you to implement fast solutions when you take on business-critical tasks.

If you would like to be considered for this position, you should send your resume to Be sure to specify the job number of the opportunity that you are asking about.

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Position Title

Sr. Microsoft Information Technology Consulting Expert

Job Code



Home-based, virtual office environment

Main Responsibilities

  • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-based networks
  • Work on premises and online to identify and resolve both urgent and lingering problems associated with reliability, protection, capacity, accessibility, and overall productivity
  • Deploy, configure and debug applications hosted on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Support and administer Microsoft Outlook client with back office Exchange Server, MS Office suite, phone communications, and Internet access
  • Plan and implement updates to Microsoft desktop OS, Windows Server, AD, and Exchange
  • Develop and validate protection policies such as on-premises high availability, fault tolerance, backups and AV plus offsite or cloud-based disaster recovery
  • Robust system design and proactive health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server administration and IT Infrastructure support (new software deployment, machine setup, problem isolation and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot software application issues such as desktop PC software compatibility issues, server issues, data service issues, and connectivity problems
  • Experience in business software support (Microsoft products)
  • Demonstrated ability to work effectively in a virtual office setting, providing consistent follow-up and using remote access and wireless communication tools
  • Operates without supervision and shows strong sense of responsibility and drive
  • Possess a reasonable understanding of network layers L1-L7 and strong debugging capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)