Progent is looking for experienced Sr. Microsoft information technology consultants in Morgan Hill, California to assist a range of small businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of expertise include system infrastructure, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Teaming with Progent
Progent is a progressive network support and information technology outsourcing firm based in San Jose, California, in the middle of Silicon Valley. Unique models for client acquisition, support delivery, virtual office environment, and employee compensation have enabled Progent to become one of the fastest growing and most respected Microsoft Partners in America. Our extensive support information base and collaborative style of problem resolution has helped Progent to retain a talented staff and a satisfied international client base.

If you have been awarded a Microsoft MCSE accreditation and reside in the Morgan Hill area, teaming with Progent and supporting Progent's clients will improve your skills through cooperation with Progent's team of mutually supportive, high-productivity engineers. Progent's focus on offering IT expertise and technical support to small and mid-size businesses will be your chance to work personally with decision makers and add measurably to the success of dynamic companies. In addition, Progent's virtual office infrastructure provides advanced technology for remote support and mobile communications to enable you to implement quick solutions when you help with business-critical tasks.

If you wish to pursue this opening, you should e-mail your resume to job-p014@progent.com. Be sure to include the job number of the opening that you are applying for.

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Position Title

Senior Microsoft Computer Consulting Expert

Job Number

P014

Work Location

Work from home, virtual office environment

Main Responsibilities

Activities
  • Maintain and repair Windows Server 2016, 2012, 2008-based IT environments
  • Work onsite and remotely to analyze and resolve both urgent and lingering problems associated with reliability, protection, capacity, accessibility, and overall productivity
  • Deploy, setup and debug apps hosted on Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT architectures including virtualized environments and private/dedicated/hybrid cloud models
  • Support and manage MS Outlook client with back office Exchange Server, Microsoft Office suite, phone communications, and Internet connectivity
  • Design and implement upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Microsoft Exchange
  • Develop and validate protection policies including on-premises high availability, fault tolerance, backups and anti-virus plus remote or cloud-based disaster recovery
  • Robust network design and 24x7 server monitoring and alerting

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server management and network Infrastructure support (new software deployment, device setup, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot software application problems such as desktop PC software compatibility issues, server problems, data service issues, and access issues
  • Background in business productivity application support (Microsoft products)
  • Proven ability to work efficiently in a virtual office environment, delivering consistent follow-through and utilizing remote access and mobile connectivity technology
  • Operates without supervision and demonstrates high level of responsibility and drive
  • Has a working knowledge of networking layers L1-L7 and strong debugging capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)