Progent is seeking Desktop Support Consultants to help our clients with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at our client sites in the San Francisco Bay Area. Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and laptop computers based on current Microsoft technologies. Also, work extensively with customer's executives, management, IT staff or under the direction or guidance of our senior consultant to support the customer's end users.

Why Consultants Are Joining Progent
Progent is a progressive network consulting and IT outsourcing company headquartered in San Jose, California, in the middle of Silicon Valley. Unique models for customer marketing, service delivery, virtual office infrastructure, and employee benefits have enabled Progent to be one of the most rapidly growing and most successful Microsoft Partners in America. Our extensive technical database and collaborative style of problem resolution has helped Progent to build up a strong staff and a loyal international customer base.

If you have experience providing desktop support and live in the Morgan Hill area, joining Progent and working for Progent's clients will expand your skills through interaction with Progent's staff of collaborative, high-productivity consultants. Progent's concentration on offering IT consulting and network help to small businesses will be your chance to work closely with top executives and contribute measurably to the success of exciting businesses. In addition, Progent's virtual office network offers state-of-the-art tools for remote support and wireless connectivity to enable you to implement fast solutions when you take on business-critical problems.

If you would like to look further into this job, please email your resume to job-p016@progent.com. Please specify the job number of the position that you are applying for.

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Contractor Jobs for Microsoft MCP Consultant in Gilroy CA

Position Title

Desktop Engineer

Job Number

P016

Location

Home-based, virtual office environment.

Expertise

Key Areas of Expertise
  • Microsoft Exchange-based Outlook email client
  • Microsoft operating systems and applications, workstation, laptop and peripheral integration, offsite connectivity for users
  • Setup and validate Virtual Private Network (VPN) configurations
  • Basic network administration, such as user maintenance

Essential Activities

Responsibilities
  • Support, diagnose and resolve issues with all releases of Microsoft Windows-based desktop and laptop computers and others as required.
  • Work directly with computer users in assisting to identify and resolve app and operating system issues that impact productivity
  • Deploy, integrate and verify a variety of popular apps on user PCs
  • Operate on-premises to diagnose and resolve both urgent and persistent problems that impact the reliability, security, speed, accessibility, and overall capability of desktops, notebooks, imaging devices and other hardware
  • Install new end-user hardware and perform other deployments, updates, and exchanges of desktops, notebooks and related hardware
  • Provide the prompt analysis and repair of PCs and laptop computers and related hardware
  • Stay current with advanced knowledge of workstation and laptop applications and utilization of WAN infrastructure including the Internet

Experience

Minimum Professional Experience Requirements
  • Three years background in desktop PC administration new program configuration, computer and peripheral deployment, troubleshooting and mitigation)
  • Strong computer troubleshooting and fault isolation skill, knowledge to install temporary patches to resolve network problems and escalate support when required
  • Broad background delivering software help to small organizations for all Microsoft Windows operating systems, Microsoft Office Suite, and Microsoft Office 365 applications including Outlook, Microsoft Word, and Excel
  • Excellent speaking and written communication skills
  • Demonstrated commitment to enabling continuous operations
  • Operate independently and display marked characteristics of ownership and motivation