Progent is seeking experienced Sr. Microsoft computer consultants in Napa, California to help a variety of small businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of expertise include system architecture, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Why Consultants Are Joining Progent
Progent is an innovative network support and information technology outsourcing company based in San Jose, CA, in the heart of Silicon Valley. Unique models for client acquisition, support delivery, network infrastructure, and employee compensation have allowed Progent to become among the most rapidly growing and most respected Microsoft Partners in the U.S. Our shared support information base and collaborative style of problem solving has allowed Progent to build up a strong staff and a satisfied international client base.

If you have been awarded an MCSE accreditation and reside in the Napa area, teaming with Progent and working for Progent's clients will improve your technical abilities through interaction with Progent's team of collaborative, high-productivity engineers. Progent's focus on providing IT consulting and technical help to small companies will be your chance to work closely with decision makers and add measurably to the growth of exciting businesses. Also, Progent's virtual office network offers state-of-the-art technology for remote access and mobile communications to help you to implement fast solutions when you take on business-critical tasks.

If you want to look further into this position, you should send your qualifications to Please specify the job code of the opening that you are asking about.

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Job Title

Sr. Microsoft IT Consultant

Job Code



Work from home, virtual office environment

Primary Activities

  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Work onsite and remotely to analyze and resolve both urgent and lingering problems related to reliability, security, performance, connectivity, and overall functionality
  • Install, setup and debug applications hosted on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT topologies including virtualized environments and private/dedicated/hybrid cloud designs
  • Support and manage MS Outlook client with back office Exchange Server, Microsoft Office and Office 365, phone communications, and Internet connectivity
  • Design and implement upgrades to Microsoft desktop OS, Windows Server, AD, and Microsoft Exchange
  • Design and validate protection policies including onsite high availability, fault tolerance, backup/restore and AV plus remote or cloud-based disaster recovery
  • Efficient network design and proactive health monitoring


Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server administration and IT Infrastructure support (new software installation, machine setup, problem identification and resolution)
  • 5+ years consulting background
  • Ability to debug application problems such as desktop PC program compatibility problems, server issues, data service issues, and access issues
  • Background in business productivity software assistance (Microsoft products)
  • Proven ability to operate effectively in a virtual office environment, delivering consistent follow-through and utilizing remote access and mobile communication tools
  • Operates independently and shows high level of ownership and initiative
  • Has a reasonable understanding of network layers L1-L7 and excellent troubleshooting skills in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)