Progent is looking for experienced Sr. Microsoft computer consulting experts in Oakland, California to assist a variety of small businesses to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of expertise include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Teaming with Progent
Progent is a progressive network consulting and IT outsourcing firm based in San Jose, CA, in the heart of Silicon Valley. Unique models for customer acquisition, support delivery, network environment, and employee benefits have enabled Progent to become one of the fastest growing and most respected Microsoft Partners in America. Our shared technical information base and team style of problem solving has allowed Progent to retain a strong staff and a satisfied international customer base.

If you have earned an MCSE accreditation and live in the Oakland area, teaming with Progent and supporting Progent's clients will improve your technical abilities through interaction with Progent's team of mutually supportive, high-output consultants. Progent's focus on providing computer consulting and network support to small and mid-size businesses will give you the opportunity to operate personally with top executives and add measurably to the growth of dynamic businesses. In addition, Progent's virtual office network provides state-of-the-art tools for remote access and mobile communications to help you to implement fast solutions when you help with mission-critical tasks.

If you wish to pursue this job, please send your qualifications to Be sure to include the job code of the opening that you are considering.

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Position Title

Senior Microsoft IT Consulting Expert

Job Number


Work Location

Home-based, virtual office infrastructure

Primary Activities

  • Support and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
  • Work onsite and online to identify and fix urgent and ongoing problems related to availability, protection, performance, accessibility, and overall productivity
  • Install, setup and debug applications on Microsoft Windows Servers
  • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud models
  • Support and administer Microsoft Outlook client with back office Microsoft Exchange, MS Office suite, telephony, and Internet connectivity
  • Design and implement updates to MS desktop OS, Windows Server, AD, and Exchange
  • Develop and validate protection policies such as on-premises high availability, fault tolerance, backups and AV plus offsite or cloud-based disaster recovery
  • Robust system design and 24x7 server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ background in PC, server management and IT Infrastructure support (new software deployment, device setup, problem identification and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot software application problems such as desktop PC program compatibility issues, server problems, data service problems, and connectivity issues
  • Background in business productivity application assistance (Microsoft products)
  • Demonstrated ability to work effectively in a virtual office environment, providing reliable follow-up and taking advantage online access and wireless communication technology
  • Operates independently and demonstrates high level of ownership and initiative
  • Has a working knowledge of network layers L1-L7 and strong debugging capabilities in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)