Progent is looking for a Desktop Support Consultant to help our customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our customer sites in the San Francisco Bay area. Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers based on the latest Microsoft technologies. Also, work extensively with client's executives, management, IT group or under the direction or guidance of our senior consultant to support the client's end users.

Why Consultants Are Joining Progent
Progent is a progressive network consulting and IT outsourcing firm based in San Jose, CA, in the middle of Silicon Valley. Effective models for customer acquisition, support delivery, network infrastructure, and employee benefits have allowed Progent to become among the fastest growing and most respected Microsoft Certified Partners in the U.S. Our extensive technical information base and team style of problem solving has helped Progent to build up a strong staff and a satisfied international client base.

If you are a desktop support consultant, teaming with Progent or working for Progent's customers will expand your skills through cooperation with Progent's team of mutually supportive, high-output consultants. Progent's focus on providing IT expertise and network support to small companies will be your chance to work personally with decision makers and add significantly to the success of dynamic businesses. In addition, Progent's virtual office infrastructure offers state-of-the-art tools for remote access and mobile communications to enable you to implement fast solutions when you help with mission-critical tasks.

Job Title

Desktop Engineer

Job Code


Work Location

Home-based, virtual office environment.

Required Expertise

Required Key Areas of Expertise
  • Microsoft Exchange-based Outlook email
  • Microsoft software products and applications, workstation, notebook and peripheral setup, offsite access for users
  • Setup and validate Virtual Private Network (VPN) configurations
  • Basic network management, such as user maintenance

Essential Activities

  • Support, diagnose and troubleshoot all versions of Windows-based desktop and laptop computer systems and others as needed
  • Work directly with computer end users in assisting to identify and resolve application and operating system issues that hinder user productivity
  • Install, setup, configure and test a variety of application programs on user workstations
  • Work on-site to diagnose and resolve both emergency and chronic problems that impact reliability, security, performance, connectivity, and overall functionality of desktops, laptops, printers and other end user equipment
  • Perform deployment of new end-user hardware as well as other installations, upgrades, and swaps of desktops, laptop computers and related equipment
  • Assure the timely diagnosis and repair of desktop and laptop computers and related equipment
  • Maintain an expert knowledge in desktop and laptop computing applications and use of connectivity infrastructure including the Internet


Minimum Work Experience Requirements
  • Three years background in workstation admin (new program configuration, computer and peripheral deployment, trouble analysis and correction)
  • Strong computer troubleshooting and problem isolation ability, talent to implement temporary patches to network problems and escalate problems when necessary
  • In-depth experience providing software help to small-companies for all Microsoft Windows operating systems and Microsoft Office Suite applications such as Outlook, Word, and Excel
  • Excellent speaking and written communication ability
  • Demonstrated dedication to enabling continuous operations
  • Operate without supervision and show marked quality of ownership and motivation

If you wish to look further into this position, please send your qualifications to Please specify the job code of the opportunity that interests you.

Return to the main Jobs page.

© 2002-2019 Progent Corporation. All rights reserved.

An index of content::

Alabama Outsourcing Firm Birmingham Alabama Network Design Consultant
SCDPM 2012 Upgrade Information Technology Consulting
Online Troubleshooting for SCDPM 2012 and Azure Backup

Progent's Microsoft-certified consultants can provide online or in-person support to help companies of all sizes to design, deploy, manage, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier releases of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional help for fixing particularly stubborn issues, or comprehensive project management support. Progent's consultants can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

CISSP Cybersecurity Firms Network Security Auditor in Houston, TX, San Antonio, TX, Dallas-Fort-Worth, TX, Austin, TX
Cisco Expert Small Business IT Consulting for Washington, District of Columbia Washington Tech Services
Cisco Experts Small Office IT Support Oregon - Portland, OR, Salem, OR, Eugene, OR, Gresham, OR Consulting Company
Cisco Implementation Glendale, Los Angeles County Cisco Server Migration Specialists
Cisco Network Consultants Setup Service for Cisco
Cisco Network Support Consultant Cisco Computer Consulting Companies
Cisco Network System Support Consultant Small Business Computer Consulting Services for Cisco Houston Texas
Computer Consultancy Services for Telecommuting National Remote PC and Smartphone Integration Firms
Active Directory Cleanup Professional
Alameda, CA Network Health Reports Professionals

Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to obtain an objective assessment of the health of their network. Based on some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your core network assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner and safer AD environment. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include easier network management, better compliance with data security standards, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and increased uptime.

Computer Consulting Firm New Orleans, Louisiana Tech
Wireless Security Engineers
CISSP Certified Expert Technology Professional for Security

Progent provides consulting for security auditing packages such as Microsoft Baseline Security Analyzer for running a set of programmed network testing scans to uncover possible security gaps. Progent has broad experience with security analysis tools and can help you to make sense of testing reports and react appropriately. Progent can show you how to build security into your company operations, configure auditing applications, plan and implement a protected system environment, and recommend policies to optimize the safety of your IT system. Progent's security engineers are available to help you set up a firewall, design secure remote connectivity to email and business applications, and install virtual private network. Progent's accredited security experts can validate the protection of web-based software and can run comprehensive security tests of enterprise-wide security to determine your organization's compliance with important industry security standards such as FISMA, PCI, and ISO.

Consultants for Microsoft SharePoint Server Microsoft SharePoint Server 2013 Integration Services in Hamilton County Ohio
Contract Jobs for Microsoft MCP Engineer System Consulting
Daly City Technical Support Firms Microsoft and Cisco Certified Expert San Francisco Consulting Service Firm California
Denver, CO, Colorado Springs, CO, Aurora, CO, Lakewood, CO Migration Companies Solution Providers
CCNP Expert Certified Network Consultant for 802.11x Wireless
Integration for Meraki Outdoor APs in Houston, Texas

Progent's Cisco-certified wireless technology consulting experts can help you to configure, manage, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

Design Consultants for Microsoft SQL Server 2017 Migration for SQL Server Seattle Puget Sound
UNIX with Windows Consultants
Remote Technical Support for UNIX with Windows

Progent can assist your business to design and execute an efficient migration from a UNIX-powered IT system to a network based on MS Windows and capable of running Microsoft's familiar office productivity suites, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to guard your information and reduce productivity disruption by designing an effective migration strategy that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of existing infrastructure, migration strategy and testing, Microsoft Exchange migration expertise, data and application software migration, and processor and storage system transition and consolidation.

Dublin Information Technology Outsource Cisco Certified San Ramon Onsite Technical Support in Northern California
Dynamics GP SmartList Consulting Top Rated Dynamics GP Enterprise Reporting Consulting Services
Excel for Mac PivotTables Integration Microsoft Web Apps for Mac Computer Consulting
Exchange 2003 Server IT Consultants Migrations for Exchange 2010 Server
Cisco Experts Consultant Services for Wireless AP
Network Engineer for WAP Jersey City

Progent's Cisco-certified Wi-Fi integration consultants can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.

Expert Microsoft Certified SMS Server 2003 Upgrade Support and Integration Onsite Technical Support for SMS Server 2003 Migration
Firewall Audit for Security Cybersecurity Organizations
3504 wireless controller Network Consulting
wireless LAN controller Consultant Services in South Dakota

Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller technology.

Freelancing Job Computer Consulting Remote Support Jobs
SonicWALL TZ Firewall Auditor
SonicWALL Cybersecurity Team

Progent's SonicWALL experts can help you configure, manage, and update SonicWALL firewall devices inculding the current SonicWALL NSA Series of appliances and the legacy SonicWALL PRO 2040 devices. Progent's CISSP certified consultants, CISM certified security professionals, and CISA qualified IS security audit consultants can help you design a complete network protection plan, including written policies, and build security into your business processes.

Full-Time Job for Computer Consulting Microsoft Exchange Small Business Network Consulting Company in Knoxville
Help Desk Engineer Work At Home Job Networking Consultancy Services for Microsoft SQL Server 2016 Yonkers
ISA 2004 Support and Help ISA Server Specialist
IT Consulting Firms Cisco Networking Organization
IT Manager Pasadena Online Consulting
Illinois IT Outsourcing Firm Illinois Security Consultants
Integration Group for Cisco Cisco Network Installation
Dynamics GP Great Plains Accounting Computer Consultants
Great Plains Migration Support and Integration

Progentís Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP is a financial and business analysis platform based, like all Microsoft financial tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to purchase only the functions you currently need, with the ability to add clients and enlarge functionality when necessary. Progentís Microsoft Dynamics GP support engineers can help you install, customize and administer the current release of Dynamics GP or upgrade efficiently from an older edition.

Jabber and Exchange Online Consulting Jabber and Mac Support and Setup
Linux Technical Support Support Services for Sun Solaris in Manchester, Nashua, Concord, NH
Virtual Server Private Cloud Hosting Engineers
Virtual Server Private Cloud Hosting Consulting Services Saint Paul, MN

Progent's Private Cloud Hosting service offers complete hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of availability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting and Management options are based on mature virtualization technologies that allow small and midsize businesses with multi- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.

Los Angeles, CA, San Diego, CA, Long Beach, CA, Fresno, CA, Santa Ana, CA, Anaheim, CA, Riverside, CA, Bakersfield, CA Consulting Services Company California Server Troubleshoot Expert
MCSA MCDBA MCIPT Consultant Job Opening Jacksonville Florida UNIX Computer Consultant
Microsoft Certified Support Freelancing Jobs California San Jose Phone Support Services
SCCM 2016 Cloud Integration Support
SCCM 2016 Mobile Device Management Consultant Services El Granada, CA

System Center Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings management, keeps track of network resources, guards against company data leakage, performs network health reporting, enables safe self service, and delivers a single point of control for administering multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help your organization with any aspect of planning, implementing, using and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.

Microsoft Exchange 2016 Small Business Computer Consulting Firm Exchange 2010 Server Computer Network Specialists
Microsoft Exchange Professionals Exchange 2007 Server Engineers
Network Repair Service for Consulting Hourly Cost
Tucson, Arizona Consultant Cost Consultant Services

Progent's pricing model is to bill for remote support and on-site visits per minute. Consequently, you are charged exclusively for delivered support. Progent does not demand a more expensive rate for after-hours or urgent support, and inside California or in regions where Progent provides on-site support, Progent does not charge for travel except for emergency support where on-site time is less than four hours. In addition, Progent imposes no service activation charge and asks no retainer for services provided during regular working hours. Many service firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with big bills for quick repairs so you will not be forced to allow minor problems to fester.

Microsoft MCDST Consulting Jobs Consultants for SharePoint Server 2010
Microsoft MCDST Support Full-Time Job IT Specialists for Saddle Brook
Microsoft MCP Consulting Freelancing Jobs Microsoft Exchange Server 2007 Technical Services in Winston-Salem
Microsoft MCTS Support Contractor Job BlackBerry BES Network Support Consultants in Denver Aurora
Solaris with Windows Specialist
UNIX, Windows Consultant in Iowa

Progent's UNIX platform consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient single consulting firm to show you how to create and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

Microsoft SQL 2008 Integration Group Microsoft SQL Server 2016 Data Recovery San Francisco, CA
Microsoft SharePoint Server 2013 Support Outsourcing Microsoft SharePoint 2013 IT Services Corpus Christi
Microsoft Vermont Network Admin Companies Remote Technical Support
VMware vCloud Director vCD Technology Professional
Consultants Palm Beach Gardens, FL

VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a consistent workflow for restoring services quickly following an outage. SRM provides centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify complete service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and manage a DR system powered by VMware SRM.

Network Design and Configuration for Baltimore Maryland Maryland Computer Consultancy Firms
Network Support Company for Santa Monica Santa Monica Small Business Outsourcing IT
New York Engineers New York- Manhattan, The Bronx, Brooklyn, Queens, Staten Island Recovery Services
Enterprise Project Management Engineer
Project Design Tuning Professionals in Lexington-Fayette, KY

For advanced project management assistance, Progent can provide the services of veteran IT experts with years of experience in technology management, program development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise customers follow best practices to make sure development or deployment projects are completed on time and within budget.

New York IT Solution Providers On-Call Services for New York
IT Outsourcing Consultant
Consulting Services for IT Outsourcing

Progent is organized provide in-depth remote support for all major technical areas associated with todayís small company IT networks and offers a variety of vital, as-needed support services such as a part-time CIO to provide senior-level planning and budgeting capability, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for critical projects such as office moves orOS migrations, Cisco-certified consultants for building and maintaining high-performance and reliable infrastructure, certified security specialists to verify data protection and regulatory compliance, disaster recovery experts to create business continuity plans, and software developers to create, customize, or repair mission-critical application programs.

New York Remote Consulting New York City- Manhattan, The Bronx, Brooklyn, Queens, Staten Island Outsourcing IT Support
Online Support Services for Exchange 2010 Server Small Business IT Support Firm for Exchange
ISA 2006 Firewall Consultant
Internet Security and Acceleration Server 2006 Consultant Services in Des Moines

Secure Application Publishing with ISA Server 2006 provides more control over intranet resources while supporting enhanced productivity by making these applications available to authorized remote users. Internet Security and Acceleration Server helps protect corporate applications, services, and information throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-qualified Internet Security and Acceleration Server 2006 experts can help you plan, install, configure, and support ISA Server 2006 on your system so that your business achieves a smart and affordable combination of security, convenience, and speed.

Online Technical Support Setup and Support for Gentoo Linux, Solaris, UNIX Twin Cities, Minnesota
Monitoring and Reporting Online Technical Support
Microsoft Operations Manager On-site Technical Support in Napa, California

Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and repairing SCOM environments and can provide organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.

Online Technical Support for Ubuntu Linux, Solaris, UNIX Red Hat Linux, Sun Solaris, UNIX Consulting in Philly
Consultants for ProSight Data Backup and Restore Services
Offsite Managed Backup and Recovery Services Specialist

ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical files, apps and virtual machines that have become lost or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical information.

Part Time Jobs for Microsoft Remote Consulting Network Remote Consultant Telecommuter Jobs
Windows Server 2008 Consultant Services
Monterey, CA Top Online Troubleshooting

Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, develop pilot systems and migration strategies, integrate Windows Server 2008 with your network environment and workload, educate your IT personnel how to use enhanced administration utilities, and deliver ongoing consulting and support via budget-friendly options including Help Desk service and online technical assistance.

Part-Time Jobs for Desktop Consultant From Home Job for Computer Engineer Fairfield
Security Cybersecurity Consultancy CISSP Security Firms in Toledo, Lucas County
SL Accounting Software Professionals
NAV Software Remote Technical Support Fort Wayne, Indiana

Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to match your unique business requirements. Progentís Microsoft-certified consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce integration services for safe, company-wide resource sharing as well as integration with Customer Relationship Management programs.

Security Security Audit Services Firewall Security Consultants
SMS Server 2003 Migration Configuration
Support and Help

Progentís certified experts offer small and mid-size companies enterprise-level consulting support for SMS Server 2003 and System Center Configuration Manager, Microsoft's standard tools for change and configuration management. Configuration Manager 2007 is the new title for the change management solution formerly known as SMS Server. System Center Configuration Manager 2007 offers a range of new features to Systems Management Server such as comprehensive automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and boot image management. Progentís certified consulting professionals can show you how to use Systems Management Server or Configuration Manager effectively for automated OS and application deployment, security patch control, software tracking, and software license reconciliation. Progent's engineers can also assist your company to migrate smoothly from Microsoft Systems Management Server 2003 to Configuration Manager 2007.

Security Security Auditor Firewall IT Services
Security Tech Services CISSP Security Firms in Federal Way, WA
SharePoint Server 2013 Support and Help SharePoint Server 2007 Technical Support
Small Business Network Consulting Firm BlackBerry Redirector Small Office Computer Consulting Services in Harlem, New York City
Subcontractor Jobs Online Consulting
Tech Consultants Microsoft Windows Server 2019 Tech Consulting
Tech Consultants for BlackBerry Wireless Computer Consulting Firms for BlackBerry Smartphone in West Hollywood
Technical Support Group for Cisco Cisco Outsource
Microsoft Certified Expert Forefront TMG Integration Services
Forefront TMG Online Consulting Arlington

Forefront TMG 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that delivers a single-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, allows customized reports powered by SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual machine to cut costs and improve availability. Progent's Microsoft-certified consultants can help you to plan and execute test and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

Technical Support Organization Fair Oaks Migrations in California
Ubuntu Linux, Solaris, UNIX Consulting Services Slackware Linux, Solaris, UNIX Support and Setup in Des Moines Iowa
Exchange Server 2010 Migration Consult
Houston, Texas Microsoft Exchange 2010 Upgrade Consultant

Progent can provide comprehensive help for every phase of your Exchange Server 2010 migration with services that include end-to-end project management services, site analysis, project design and documentation, cost estimates of all new software and equipment required, recommended sourcing, pilot verification at customer site or at Progent's test lab, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old system, and webinar training for client's support group and end users.

Virtual Server 2005 Engineer MS Microsoft Virtual Server Engineers
Windows Network Consulting Organization Windows 2019 Server Design Consultants
Windows Server 2012 R2 Failover Cluster Online Troubleshooting Integration Support for Windows 2012 Cluster Shared Volumes