Microsoft Certified Systems Engineer (MCSE) and/or MCITP:EA Consultant Pleasanton, California
Progent is looking for experienced Sr. Microsoft computer consultants in Pleasanton, California to help a variety of small organizations to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of expertise include system infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring
Benefits of Joining Progent
Progent is an innovative network support and IT outsourcing company headquartered in San Jose, California, in the center of Silicon Valley. Effective models for client acquisition, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to become among the most rapidly growing and most successful Microsoft Partners in the United States. Our shared technical information base and collaborative approach to problem solving has helped Progent to build up a strong staff and a loyal international client base.
If you currently have a Microsoft Certified Systems Engineer (MCSE) accreditation and reside in the Pleasanton area, joining Progent and working for Progent's clients will improve your technical abilities through cooperation with Progent's staff of mutually supportive, high-productivity engineers. Progent's focus on providing computer consulting and technical support to small and mid-size companies will give you the chance to operate personally with top executives and add significantly to the success of exciting businesses. In addition, Progent's virtual office infrastructure offers advanced technology for remote support and mobile connectivity to help you to implement fast solutions when you help with business-critical problems.
Sr. Microsoft Computer Consultant
Work from home, virtual office infrastructure
Maintain and repair Windows Server 2016, 2012, 2008-based IT environments
Work on premises and remotely to identify and fix both urgent and lingering problems associated with availability, security, capacity, connectivity, and overall functionality
Deploy, setup and troubleshoot applications hosted on Microsoft Windows Servers
Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
Design information technology topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
Maintain and manage MS Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, telephony, and Internet connectivity
Design and implement upgrades to Microsoft desktop operating system, Windows Server, Active Directory, and Microsoft Exchange Server
Develop and validate security policies such as on-premises high availability, fault tolerance, backups and anti-virus plus offsite or cloud-based disaster recovery
Robust system architecture and 24x7 health monitoring and alerting
Minimum Work Experience Requirements
10+ yearsí experience in PC, server management and IT Infrastructure support (new software installation, machine provisioning, problem identification and resolution)
5+ years consulting experience
Ability to troubleshoot application issues including workstation software compatibility problems, server issues, data service problems, and access problems
Experience in business productivity application assistance (Microsoft product family)
Proven ability to work efficiently in a virtual office environment, providing consistent follow-up and using online access and wireless connectivity technology
Works without supervision and shows high level of ownership and initiative
Has a reasonable knowledge of network layers 1 through 7 and excellent debugging skills in L1-L4
Credentials Needed Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)
If you want to pursue this opening, you should send your qualifications to firstname.lastname@example.org. Please specify the job number of the opening that you are applying for.
Progentís Microsoft certified consultants provide small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver critical software quickly and automatically to appropriate users, lower product costs and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by increasing your awareness of weak points and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or location, and reduce operational expenses by fully exploiting the management capabilities incorporated into Windows. Progentís SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including software and hardware inventory.
Progent provides clients the services of consultants who have been awarded some of the IT industry's most prized certifications. Progent believes that customers deserve to be sure that their computer service providers have formal testing as well as extensive real-world experience so that Progent's customers can engage Progent's support with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts brings privileges for significantly superior vendor help than is offered to uncertified service providers, enabling Progent to offer clients a better class of computer support. In addition, major credentials such as CISM or CISSP for IT security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the services of recognized industry professionals.
Progent's seasoned team of IT consultants and application experts have extensive background providing remote and on-premises support for businesses of all sizes who want to integrate Android phones into their IT networks so that users can communicate and collaborate while on the go. Progent has the range of know-how to solve network issues that span multiple vendors and that represent a combination of legacy and up-to-date technology. Progent offers budget-friendly remote expertise to assist you with any facet of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to help you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management services to help you finish strategic IT initiatives on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers support for all major operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual training to help you manage and use Android phones and tablets to maximize their business value.
Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network calling. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or Office 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts offer online and on-premises support to help you to maintain and repair your existing Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
Progent's ProSight Virtual hosting services offer small companies a variety of advantages such as reduced capital costs, reductions in operational expense, improved management focus, world-class security, enhanced availability, and regulatory compliance.
Progent's ProSight Email Guard uses the technology of top information security vendors to provide centralized management and world-class security for all your email traffic. The powerful architecture of ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
The cluster technology built into the high-end editions of Microsoft Windows Server 2008 has been dramatically redesigned to streamline the deployment, configuration, and maintenance of server clusters that provide improved levels of system availability, security, efficiency, and versatility. New or improved capabilities include cluster Validation, easier setup and deployment, unified cluster management, new cluster infrastructure for maximum uptime, hardened security and quorum models, elimination of failure points, more disk and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company assess the business benefits of Windows clustering, design and implement an installation, educate your IT personnel to administer your cluster environment, deliver ongoing consulting and technical help services, and produce and validate a workplace recovery procedure.
Progent's Data Center engineers can help you select high availability data centers that meet the particular needs of your business. Fault tolerant Internet Data Centers are especially attractive to small businesses due to of their affordability and convenience in comparison to taking a do-it-yourself approach. Trying to create an on-site data center with even a minimum level of fault tolerance is financially prohibitive for typical small businesses. Progent is ready to show you how to get all the benefits of non-stop data centers and 24x7 colo sites by offering a full range of consulting and maintenance services.
Progent's ProSight Email Guard uses the technology of top data security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
Progent's Exchange Server Hosting Support Services offer a world-class data center that features backed-up electrical and cooling systems, 24x7 site security and operations center, and failover connections to Internet backbone service providers. Hosted Exchange servers are set up as virtualized servers for service continuity, smooth expandability, and rapid recovery. Progent's services feature integration with your network, access to mobile computing devices, automated monitoring of efficiency and network security, spam and virus protection, patch and service pack management, Helpdesk support, daily backup, and comprehensive email administration support.
Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) calling. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office or Office 365 and simplify administration through integration with Windows AD. Lync can also cut expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts offer remote and on-premises support services to assist you to manage and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help you to design and carry out an efficient Skype for Business upgrade.
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ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.
VMware's NSX network virtualization technology enables you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and fixes and can produce reports to confirm full service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the entire logical network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to plan, configure, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's servers in an environment that delivers the maximum level of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting and management options are based upon proven virtualization techniques that allow small and midsize companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure support, and network management while achieving enterprise-class reliability and an unmatched level of vendor independence.
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If your company does not need emergency online support but expects to need assistance with your information system soon, you can conserve time and expenses and guarantee that the appropriate IT skill will be available when you want it by getting in touch with a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or email email@example.com.
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their comfort zone, Progent is able to concentrate on offering hard-to-find services where Progent has few competitors. Small companies who work with familiar independent service providers or who maintain internal support staffs benefit when Progent transfers knowledge about new technology and proven processes to make their networks more robust, protected, and productive.
For large organizations, Progent can leverage internal IT staffs by providing extensive background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices in Northern California, Progent can perform as a seamless local supplement of enterprise IT management. Progentís enterprise support services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project management, and top-level service for multiple location network environments based on Enterprise Windows 2003. Progent can provide field consultants and specialists to help with a campus relocation or branch move, or a network designer to help with setting up or utilizing an Internet Data Center or Hosting Facility.
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Remote continuous network monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the health of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have progressed to the point that businesses of all sizes can afford a level of network stability that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as economical service packages designed to help you to identify and fix a an array of IT network issues before they get big enough to impact your business.
Progent offers onsite education customized for individuals who want to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for Mac applications.
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Progent's remote access and wireless synchronization specialists can assist your business to plan and deploy connectivity solutions for remote desktops, laptops, and smartphones so they work tightly with your IT network, allowing your business to optimize the efficiency of your remote workforce.
Progent's certified database application consultants offer small and midsize businesses remote DBA and programming services for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and integration, database design and programming, management support, replication solutions, capacity planning, tuning, migration, information security, backup and recovery options, troubleshooting, and webinar training.
Progent's certified Windows Server 2000 consultants can provide network support and information technology consulting services for the complete family of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server configuration, optimization, and troubleshooting offerings include system planning, installation, documentation, on-site and off-site technical support, Call Center outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
Progent is convinced that a well designed and executed information system is a pivotal factor for accelerating any company's success, and Progent applies this philosophy in our own network infrastructure. Progent has created a zero-downtime virtual office infrastructure that allows Progent's staff engineers and certified contractors to deliver rapid and effective support, cooperate easily on sophisticated jobs, and gain from professional and private maturity from being a member of an exciting business ethos of self motivation and freedom.
Cisco's Meraki family of access and distribution switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting expertise to assist you to plan and implement an efficient network solution that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, define policies to ensure compliance, create and test a disaster preparedness plan, and troubleshoot issues related to any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a cohesive networking solution.
Progent's UNIX platform support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient one-stop source to help you create and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid development of cutting-edge high-end applications that can give your business a critical competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
Progentís staff of Microsoft and Cisco qualified consultants average longer than a decade of hands-on industry background, in the trenches of network support, executing a wide range of technical projects for a large mix of customers. Every Progent consultant shares a refined collection of personal best practices that are combined into company-wide best practices training that Progent teaches its support team. This means that you get not only expert technical skills, but also a support engineer with proven methods for using computer knowledge to resolve real-world network problems rapidly.
Progent's UNIX family support services offer small and mid-size businesses and developers support for managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent can give your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience offers you a convenient one-stop consulting firm to help you create and maintain a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide occasional support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics solution that unifies data and processes across your company, interfaces easily with other applications, and connects employees, customers and suppliers regardless of time or location. Designed for small to mid-size companies, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and manage a reliable, protected computer and communications infrastructure to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your company benefit from the full power of Microsoft Dynamics GP 2010.
E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard addresses the security and management of corporate email by offering continually improved spam and virus blocking, policy management, content testing, and protection against email-borne directory harvesting and denial of service attacks. E-Mail Guard also includes monitoring, administration and reporting tools plus outgoing email testing to help you troubleshoot your email environment and specify and regulate corporate security policy.
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Office 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and associated email components to lower capital costs and administrative overhead. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote support to assist your organizations to assess the potential advantages of Office 365 Exchange Online, plan a solution that makes sense for your functional requirements and budget, carry out an efficient migration from your existing Exchange system to one that includes Exchange Online, train your IT staff and end users, and deliver as-needed consulting and technical support.
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Exchange Server 2003 migration plan that minimizes network disruption, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-site upgrades, Progent has the experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design services include assistance with the integration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business needs.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and fixing SCOM environments and offer organizations of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.