Progent is seeking Desktop Support Experts to assist our customers with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at Progent's customer locations in the San Francisco Bay Area. Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers powered by the latest Microsoft technologies. In addition, work extensively with client's executives, management, IT group or under the direction or guidance of Progent's senior consultant to support the customer's end users.

Benefits of Joining Progent
Progent is a progressive network support and information technology outsourcing company based in San Jose, California, in the center of Silicon Valley. Effective models for client marketing, service delivery, virtual office environment, and employee compensation have enabled Progent to be among the most rapidly growing and most respected Microsoft Partners in the United States. Our shared technical information base and team approach to problem solving has helped Progent to retain a talented staff and a loyal international client base.

If you have a background providing desktop technical support and reside in the Sacramento area, joining Progent and supporting Progent's customers will improve your technical abilities through interaction with Progent's team of mutually supportive, high-output consultants. Progent's concentration on offering computer expertise and network help to small and mid-size companies will be your opportunity to work closely with decision makers and add significantly to the success of dynamic businesses. In addition, Progent's virtual office infrastructure provides advanced tools for remote support and wireless communications to help you to deliver fast solutions when you help with mission-critical problems.

If you wish to apply for this position, please email your qualifications to Be sure to include the job number of the opportunity that you are asking about.

Return to the main Jobs page.

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Microsoft LCS Server Instant Messaging Technical Support in Iowa

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ASA and PIX Firewall Remote Consulting Firepower On-site Technical Support
Addison Outsourcing Technology Addison, TX Outsourcing Technology
Akron, OH Network Design Consultant Akron Computer Consultancy Firms
Application Consultants for Axapta Microsoft Experts MRP Design Firm
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Benicia Computer Support For Small Offices Top Calistoga Design
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Microsoft Exchange Server 2007 Tech Support For Small Business Microsoft Exchange 2010 Network Support Service Fresno
IT Consulting for Non-stop Data Centers
Internet Data Center Consult in El Paso, TX

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Microsoft Exchange Server 2013 System Repair Exchange Server 2007 Consulting Services Firm in Jersey City, Hudson County
Microsoft Exchange Upgrade Small Business Network Consulting Companies Microsoft and Cisco Email Mobile Access Systems Consultant
Juniper J Series Router Evaluation
Juniper J Series Gateway IT Services

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Microsoft MCDST Engineer Job Opportunity in Sacramento Cheyenne, WY, Casper, WY, Gillette, WY, Laramie, WY Network Design and Consulting
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Microsoft Remote Consulting Contract Job Contractor Job in Jersey City
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Microsoft SQL 2008 Repairing Remote SQL Server 2014 Outsourced IT Management Services in Shreveport Louisiana
Microsoft SQL Server 2017 Networking Consultancy Services Arlington Texas SQL Server 2016 Network Service
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Microsoft SharePoint Server 2010 Computer Consultant Remote Support for SharePoint Server 2010 in Daly City, CA
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Select a Topic:

Position Title

Desktop Engineer

Job Code


Work Location

Work from home, virtual office environment.

Required Expertise

Key Areas of Expertise
  • Microsoft Exchange-based Outlook email
  • Microsoft operating systems and applications, workstation, notebook and peripheral setup, remote access for users
  • Setup and validate Virtual Private Network (VPN) configurations
  • Basic network administration, such as user maintenance

Essential Activities

  • Maintain, analyze and troubleshoot problems with all releases of Microsoft Windows-based workstation and notebook computers and others as required.
  • Work directly with computer end users in helping to identify and resolve app and operating system issues that hinder productivity
  • Deploy, configure and test a variety of software programs on user PCs
  • Operate on-site to find and fix both urgent and chronic issues that reduce the stability, security, speed, connectivity, and general functionality of workstations, laptops, imaging devices and other hardware
  • Deploy new end-user hardware and perform other deployments, upgrades, and swaps of desktops, notebooks and associated equipment
  • Provide the timely analysis and repair of desktops and laptop computers and related equipment
  • Remain current with advanced knowledge of desktop and laptop applications and use of connectivity infrastructure including the Internet


Minimum Professional Background Requirements
  • Three years background in desktop PC administration new software configuration, computer and peripheral integration, troubleshooting and resolution)
  • Strong computer debugging and problem isolation ability, talent to implement temporary patches to solve computer problems and escalate support when required
  • In-depth background providing software assistance to small organizations for all Microsoft Windows OS, Office Suite, and Microsoft Office 365 applications such as Outlook, Microsoft Word, and Excel
  • Excellent speaking and written communication ability
  • Demonstrated commitment to facilitating uninterrupted operations
  • Operate independently and display marked quality of responsibility and motivation