Progent is looking for experienced Sr. Microsoft information technology consulting experts in Santa Cruz, California to assist a range of small and midsize organizations to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include network architecture, Active Directory design and repair, Exchange-based email, security, and server monitoring

Benefits of Teaming with Progent
Progent is an innovative network consulting and IT outsourcing company based in San Jose, California, in the middle of Silicon Valley. Unique models for client acquisition, service delivery, virtual office infrastructure, and employee compensation have enabled Progent to be among the fastest growing and most respected Microsoft Partners in the U.S. Our shared technical information base and collaborative style of problem resolution has allowed Progent to build up a strong staff and a satisfied international customer base.

If you have earned a Microsoft Certified Systems Engineer (MCSE) credential and reside in the Santa Cruz area, joining Progent and working for Progent's customers will improve your skills through interaction with Progent's team of collaborative, high-output consultants. Progent's focus on offering IT expertise and network support to small businesses will give you the chance to operate closely with decision makers and add significantly to the success of dynamic businesses. In addition, Progent's virtual office infrastructure provides advanced tools for remote support and wireless connectivity to help you to deliver quick solutions when you take on business-critical problems.

If you wish to look further into this opening, you should send your qualifications to Please include the job number of the opportunity that you are considering.

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Position Title

Senior Microsoft Information Technology Consulting Expert

Job Code



Home-based, virtual office infrastructure

Essential Activities

  • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Work on premises and online to analyze and resolve urgent and lingering issues associated with availability, security, capacity, connectivity, and general functionality
  • Install, setup and debug apps on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
  • Support and manage Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office and Office 365, telephony, and Internet connectivity
  • Design and carry out updates to Microsoft desktop operating system, Windows Server, Active Directory, and Microsoft Exchange Server
  • Develop and test security policies such as on-premises high availability, resilience, backups and anti-virus plus offsite or cloud-centric disaster recovery
  • Robust network architecture and 24x7 health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server management and network Infrastructure support (new software deployment, device setup, problem isolation and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot application issues including workstation program compatibility problems, server problems, data service issues, and connectivity problems
  • Background in business software support (Microsoft products)
  • Demonstrated ability to work efficiently in a virtual office environment, delivering reliable follow-through and using remote access and mobile connectivity tools
  • Operates without supervision and shows strong sense of ownership and initiative
  • Possess a working understanding of network layers 1 through 7 and excellent troubleshooting capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)