Progent is seeking Desktop Support Experts to assist Progent's customers with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at Progent's client sites in the San Francisco Bay Area. Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers powered by the latest Microsoft technologies. In addition, work closely with client's executives, management, IT group or under the direction or guidance of Progent's senior consultant to support the customer's end users.

Advantages of Joining Progent
Progent is an innovative network support and information technology outsourcing firm based in San Jose, CA, in the center of Silicon Valley. Unique models for client marketing, support delivery, network infrastructure, and employee benefits have allowed Progent to be one of the fastest growing and most successful Microsoft Partners in the U.S. Our extensive technical information base and team approach to problem resolution has helped Progent to build up a talented staff and a loyal international client base.

If you have experience delivering Windows desktop support and live in the Stockton area, teaming with Progent and supporting Progent's clients will expand your skills through cooperation with Progent's team of collaborative, high-productivity consultants. Progent's concentration on offering computer consulting and technical support to small and mid-size companies will be your opportunity to work closely with decision makers and contribute significantly to the growth of dynamic companies. Also, Progent's virtual office network offers advanced tools for remote access and wireless connectivity to enable you to deliver quick solutions when you help with business-critical problems.

If you wish to be considered for this opening, please send your qualifications to job-p016@progent.com. Please specify the job number of the position that interests you.

Return to the main Jobs page.



An index of content::

802.11ac Wireless Access Point On-site Support 802.11x Wireless Support
ASA and PIX Technical Consultant Cisco AnyConnect Troubleshooting
Akron, Ohio Consultancies Computer Consultant
Albany Information Systems Firms East Bay Support Outsourcing California
Anti-Virus Consultants Support for Anti-Spam
CCDP Expert Certified Support for Meraki 2500 Wireless Controller Online Support
CISSP Security Audits Network Security Test
Exchange Server 2000 Upgrade Technical Support Services
Configuration for Microsoft Exchange Upgrade

Progent is among the most qualified network support companies in Northern California for integrating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive all the advantages of Microsoft Exchange 2000 under common situations including upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.

CRISC Certified Risk and Information Systems Control Architect Professional CRISC Certified Risk and Information Systems Control Technology Professional
Careers Lambert International Airport STL Virtual Office Job for Computer Remote Consultant in St Louis St Charles Jefferson Franklin
Cisco CDP Professional Consultant Services for Cisco Spam and Virus Blocker
Cisco Computer Consulting Companies Cisco Configuration City of Washington
SMS Migration Remote Support
Systems Management Server Technology Consulting

Progentís Microsoft consultants provide small and medium size businesses world-class consulting support for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment automation. System Center Configuration Manager is the new name for the update management solution formerly known as Systems Management Server. System Center Configuration Manager 2007 provides a variety of new features to Systems Management Server 2003 such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progentís Microsoft certified consulting professionals can help you use SMS 2003 or System Center Configuration Manager effectively for streamlined operating system and application software installation, security patch control, software tracking, and licensing reconciliation. Progent's consultants can also assist you to move smoothly from Systems Management Server 2003 to System Center Configuration Manager.

Cisco Design Cisco On-site Technical Support
Cisco Software Consultants in Glendale, Los Angeles County Networking Consultancy Services Los Angeles County
Colocation Site Onsite Support Brooklyn Small Business Network Consultants Tribeca
Columbus, OH Information Technology Consulting Columbus, OH Configure
Trainer for Microsoft PowerPoint for Mac
Microsoft Excel for Mac Training Professional

Progent can provide one-on-one training designed for people who want to broaden their knowledge of the macOS and OS X platform, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for macOS and Mac OS X application software.

Computer Consulting Contract Jobs San Joaquin County Windows Server 2012 R2 Setup
Computer Tech for Miami, FL Small Office IT Consultants
Consult for MS SQL Server SQL Server 2005 Consultants
Consulting New Orleans, LA IT Consultants for Microsoft SharePoint Server 2013 in Port of New Orleans
Juniper Junos Network and Security Manager Network Security Auditing
Juniper Junos Network and Security Manager Security Audit Services

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Corpus Christi, South Texas BlackBerry Desktop Manager Small Business Outsourcing BlackBerry BES Server Computer Consulting Firms
Desktop Consulting Contract Job in San Joaquin County Largest SQL Server 2016 Computer Support
Small Office Security Consultants
Small Office IT Consulting Firm

For small organizations considering Progent's IT outsourcing, consulting, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.

Engineer for Microsoft SharePoint Server 2013 SharePoint Server 2010 Support and Integration in Omaha Nebraska
Microsoft Exchange Server 2010 Migration Engineers
Microsoft Exchange Server Migration Consulting Services

Progent offers comprehensive help for each step of your Exchange 2010 migration with services that include end-to-end project management, site prep, project design and documentation, cost estimates of new software and equipment required, suggested sourcing, pilot testing at customer location or at Progent's testing facility, setting up transitional coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old system, and webinar training for customer's IT staff and users.

Exchange 2013 SharePoint integration Integration Exchange 2013 Unified communications Online Consulting
Dynamics GP Modifier with VBA Applications Consultants
Dynamics GP Crystal Reports Support Services

Microsoft Dynamics GP/Great Plains accounting includes analysis and reporting capabilities that let you track all operations, revenues and expenses, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to create reports that allow you to understand your business more thoroughly, turning raw data into valuable management information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer specialized line-of-business application development and web commerce solutions that integrate seamlessly with Dynamics GP/Great Plains.

Exchange 2016 Office 365 integration IT Consultant Exchange 2016 Outlook on the web Troubleshooting
Network Support Help Desk Remote Troubleshooting
Cisco Help Desk IT Consultants

Progent's Microsoft authorized Consultants offer several ways to help medium-size and large companies create a cost-effective and successful in-house Computer Support Help Desk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help companies sift through the various high-quality Help Desk software packages on the market and determine which products might be excessively costly, lack critical capabilities, or align poorly with your company's business goals. Progent also provides temporary staffing for organizations who need to augment their in-house Help Desk staff for special projects or to substitute for absent or indisposed workers.

Firewall Cybersecurity Firm CISSP Security Consultancies
Full-Time Jobs for Computer Security Consulting Kansas City, MO Career
Home Based Virtual Office San Joaquin County Consultant Services Jackson, MS
Integration for Microsoft Exchange 2000 Upgrade
Expert Microsoft Certified Remote Consulting for Exchange Server 2000 Upgrade

Progent is among the most qualified IT support companies in the San Francisco Bay Area for integrating email solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses receive the full advantages of Microsoft Exchange Server 2000 for typical scenarios including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 Server management.

IT Consulting Group for Windows Server 2016 Integration Firm for Windows 2019 Server
IT Consulting for Mobile, AL Mobile, Alabama installation and Administration
Information Technology Consulting for SharePoint Server 2013 Mobile Bay, Alabama Microsoft SharePoint Server 2013 IT Services Mobile Alabama
Information Technology Outsourcing Companies Worldwide Server Consultant for Nashville
Installer for Minneapolis, MN Minneapolis, MN Manage
Integration Specialist for Microsoft SQL 2008 in Shreveport Louisiana Microsoft SQL Server 2016 Server Install in Shreveport, LA
Irvine, California Manage Irvine, CA Small Business Network Consulting Companies
Jersey City Weehawken North Bergen Cisco Small Business IT Consulting Group Cisco Migration Support in Jersey City New Jersey
Security Firms for Firewall Security
Firewall Security Security Firm

Progent offers small and mid-size organizations expert support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security companies including WatchGuard, Juniper, and Symantec. Progent can show you how to create a detailed security plan and select appropriate products from multiple suppliers to achieve your security objectives while staying within your spending restraints.

Juniper SA Series SSL VPN Network Intrusion Penetration Testing Juniper SA Series SSL VPN Computer Security
Lincoln, Lancaster County Red Hat Linux, Solaris, UNIX Support Top Rated Mandrake Linux, Solaris, UNIX IT Services in Lincoln Seward County
Windows 8.1 Help Desk Support and Setup
Microsoft Windows Professionals

Windows 8.1 is engineered to run on devices ranging from smart phones and slates to power-user desktops. An abundance of innovative features, including touch screen interface and signature tile GUI, offer a broad selection of benefits for organizations who know how to exploit them. Progent's Windows consultants can help get your business up the learning curve with Microsoft Windows 8.1 and make sure you derive significant competitive advantage from the operating system's many technical enhancements.

Lodi, Escalon CA Microsoft Consultant Full-Time Job Cisco Small Business Network Consulting Company
Louisiana Networking Help Upgrading
Online Technical Support for Virtual HelpDesk
Network Consultant for Call Center

Progent's Computer Help Desk Call Center Outsourcing Services for desktop support are intended especially for small organizations who require fast access to a Help Desk Call Center with professional phone support and effective escalation capability but who have to work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.

MCSA MCDBA MCIPT Engineer Subcontractor Jobs in Stockton California Remote Support for Irvine, CA
Exchange 2016 DAG Consultant Services
Consulting for Exchange 2016 DLP

Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Mac Networking Online Help iPad Network Consulting
Microsoft Certified Consulting Work From Home Job Mandrake Linux, Sun Solaris, UNIX Consultants
Microsoft DPM Data Backup and Recovery Support and Setup Data Protection Manager 2010 Engineers
Security Audit Services for Juniper NetScreen 5400 Firewall
Juniper NetScreen VPN Security Audit Services

Progent's Juniper-authorized NetScreen consultants can assist your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper technologies, and repair network infrastructure problems in all-Juniper or mixed-technology environments.

Microsoft Experts Pennsylvania Consulting Company Network Support Technician
Microsoft MCA Consultant Contractor in Tracy CA Stockton Network Engineer Telecommuting Jobs
Microsoft MCDST Support Telecommute Jobs Manteca, CA Independent Technology Consulting
Microsoft MCP Consultant Part-Time Job in San Joaquin County Integration Specialists
network evaluation Lab Consultant Services
network evaluation Lab Consultants

The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, creating efficient system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent customers who lack adequate internal resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical network initiatives on schedule.

Microsoft MCSA Consulting From Home Job Aurora, CO Outsourcing
Help Desk Consulting Services
Call Center Consultant Services

Progent's Microsoft and Cisco authorized experts offer three service programs to help medium-size and large companies develop a cost-effective and successful internal Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations sift through the numerous high-quality Help Desk application programs available and decide which products might be excessively expensive, miss critical functions, or align badly with your company's corporate culture. Progent also offers temporary staffing for companies who want to augment their internal Help Desk staff for special projects or to fill in for vacationing or incapacitated personnel.

Microsoft Operations Manager Online Support Services MOM Technical Support Services
Microsoft SQL 2008 Information Technology Consulting Firm IT Specialists for Microsoft SQL 2008
Microsoft SharePoint Server 2010 Remote Support Services SharePoint 2010 On-site Support Winston-Salem North Carolina
Microsoft SharePoint Server 2013 Professionals in Toledo, Lucas County Troubleshooting
Microsoft and Cisco Computer Networking in Pomona, County Pomona Migration Consulting
Cisco Firewall Technology Support
Computer Consulting Company for Online Cisco Certified CCIE

Progent can help your organization to deploy Cisco's networking products to build a robust basis for your local, private cloud, or hybrid data center and streamline operations in key areas including compute and storage utilization, security and compliance, versatility, availability, and disaster recovery.

Motor City Network Providers for Microsoft Windows Server 2019 Detroit, MI Windows Server 2012 R2 installation and Administration
Nebraska - Omaha, NE, Lincoln, NE, Bellevue, NE, Grand Island, NE Support Consultant Nebraska IT Solution Providers
NetApp FAS Consulting NetApp AFF Professional
Network Consulting Telecommute Jobs Fair Oaks, CA Computer Consultant Contract Job Opportunities
Network Engineer for PowerPivot for Excel Computer Consultant for Microsoft SQL Server 2012
Network Management Small Office IT Consulting Services Independent Network Management Upgrade
Microsoft Lync Server Engineers
Microsoft Lync Presence Consultancy

Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and PSTN calling. Microsoft Lync Server 2010 can enhance the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync can also reduce expenses by doing away with VoIP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support services to assist your company to manage and repair your current Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.

Network Performance Optimization Technical Support IT Consulting for ProSight Remote Infrastructure Monitoring
Networking Firms Cisco IT Consulting Companies
North Bay Design Company in California North Bay Computer Consultant in Northern California
Orlando Technology Providers Consulting Service
Mac Connectivity Help and Support
Technology Consulting Services for Apple Airport

Progent's Mac networking engineers can help you with a wide range of system foundation areas including network architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies including Voice over IP and high-speed wireless connectivity. For company networks built solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and size to handle the challenge of designing, configuring, and maintaining a network infrastructure that is reliable, safe, efficient and supportive of your corporate objectives. Progent can help you configure Appleís Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Xsan storage area network systems. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.

Part Time Jobs for Microsoft MCSA Consulting Work from Microsoft Certified Part Time Job
Microsoft Certified Expert System Center MOM Technology Professional
Consulting Services for System Center MOM

Even if your business has a minimal network support group and a modest technology budget, your information system can still feature the same high reliability and responsiveness that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT consultants, the latest system management software for 24x7 monitoring and alerts, and economical support programs such as a help desk call center to keep your mission-critical network applications and hardware up and running.

Portland Slackware Linux, Sun Solaris, UNIX Support and Help CentOS Linux, Solaris, UNIX Support and Setup Portland, Multnomah County
Power Query Programming Remote Integration Companies
ProSight Virtual Hosting Professional Private Cloud Integration Consultancy
QoS Test Lab Technology Professional VLAN Test Lab Professionals
RIM BlackBerry Server Recovery Consultancy Firms for BlackBerry in Columbus Ohio
Remote Support for Microsoft Management Reporter Java Designer
Reselling IT Services Technology Consulting Services Sales Assistance for IT Services Consulting Services
Reselling Network Support Technology Consulting Services Online Support Services
Rochester, New York Network Architect Firms Tech Outsourcing
Ryuk ransomware protection and recovery Consulting Services Consulting
SQL Server Cluster Network Engineer Network Engineer
VMware Site Recovery Manager Migration Specialists
Consulting Services for VMware vRealize Orchestrator vRO

VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and verify a consistent workflow for restoring services quickly after a breakdown. SRM supports centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, updates and patches and can produce reports to confirm complete service restoration, validate Service Level Agreements and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and maintain a DR system powered by VMware Site Recovery Manager.

Security Computer Security Specialist Honolulu Hawaii Security Contractor for CISSP
SharePoint Integration Support SharePoint Professionals in Oahu, Hawaii
Small Business Network Consulting Firm Nationwide Windows Server 2012 Networking Firm
Small Medium Business Information Technology Consulting Group Small-Medium Business Network Installation
Exchange 2010 Availability Professional
Microsoft Exchange Outsourcing

Progent's Microsoft-certified consulting engineers can help you to determine the benefits of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and implement a smooth migration to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick ROI by improving your productivity, lowering the expense of hardware and service, simplifying administration, and integrating your key communications technologies.

Small Office Computer Consultants for Windows 7 Migration Microsoft Windows 7 Upgrade Security Consulting Company
Support Services for Virtual HelpDesk Computer Support Help Desk Network Consultant
Suse Linux, Sun Solaris, UNIX Consultant in Forsyth County North Carolina Technical Support for Gentoo Linux, Sun Solaris, UNIX Forsyth County North Carolina
System Center Operations Manager Remote Consulting Engineer for MOM 2007
Tampa St Petersburg Clearwater Consultancy Services Company Cisco Computer Consulting Group in Tampa, FL
Technical Support Services for Exchange 2016 Upgrade Exchange 2016 Mailbox migration Help and Support
Top Rated Microsoft MCTS Consultant Telecommuting Job Manteca, CA Seattle SharePoint 2013 Consultant Services
Microsoft System Center Operations Manager Information Technology Consulting
Operations Manager Computer Consultants

Medium-size businesses can enjoy all the benefits of Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco certified IT support experts. Thanks to Progent's affordably priced network support programs, medium-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager with network monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and remote service. For businesses with line-of-business applications who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer medium-size company networks enterprise-class availability, protection and productivity.

Tracy CA Full-Time Job Urgent Support Outsourcing Services
Troubleshooters for Microsoft Windows Server 2016 Windows Server 2016 Support Companies
UNIX Online Solution Providers Linux Online Consultants
Database DBA Online Consulting
Database Application Development Professionals

Progent's certified relational database developers can provide businesses of any size online DBA and programming services for popular database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services available from Progent include software installation and integration, application architecture and programming, management support, replication and synchronization solutions, storage management, tuning, data migration, information security, backup and recovery systems, problem solving, and training.

VMM and SQL Server Configuration SCVMM 2012 Support and Integration
Whitepaper for IT Outsourcing and Co-sourcing Whitepaper for Small Business IT Outsourcing
Windows 2008 Server Online Help Buffalo Local IT Support for Microsoft Windows Server 2016
Windows Server 2012 Technology Consultancy Firm Microsoft Windows Server 2016 PC Consulting
XenMotion Professional Xen Hypervisor Technical Support Services
Microsoft MCP Support Job Openings Stockton California


Select a Topic:


Position Title

Desktop Support Specialist

Job Number

P016

Work Location

Home-based, virtual office infrastructure.

Required Expertise

Required Areas of Expertise
  • Microsoft Exchange-based Outlook email client
  • Microsoft software products, PC desktop, notebook and peripheral setup, offsite connectivity for teleworkers and mobile users
  • Setup and validate Virtual Private Network (VPN) configurations
  • Basic network management, such as user maintenance

Primary Activities

Responsibilities
  • Maintain, analyze and resolve issues with all releases of Windows-powered desktop and notebook computers and others as needed.
  • Work with computer end users in helping to find and resolve app and operating system issues that disrupt productivity
  • Deploy, configure and verify a variety of applications on user PCs
  • Operate on-site to diagnose and remediate both urgent and chronic issues that affect the reliability, security, performance, accessibility, and overall capability of desktops, laptops, imaging devices and other hardware
  • Install new end-user hardware and perform other installations, updates, and exchanges of workstations, notebooks and associated equipment
  • Provide the prompt analysis and remediation of PCs and notebooks and related equipment
  • Stay up-to-date with an expert knowledge of workstation and laptop applications and utilization of connectivity infrastructure including the Internet

Experience

Minimum Work Background Requirements
  • Three years experience in desktop PC admin new program configuration, computer and peripheral deployment, troubleshooting and resolution)
  • Strong computer debugging and fault isolation ability, knowledge to install short-term patches to resolve network issues and escalate support when required
  • In-depth experience delivering software assistance to small companies for all Windows OS, Microsoft Office Suite, and Office 365 apps such as Outlook, Word, and Excel
  • High-level speaking and written communication skills
  • Demonstrated dedication to facilitating continuous productivity
  • Operate independently and show marked quality of responsibility and motivation