Additional Topics of Interest
Macintosh OSX Consulting
Progent's experts offer Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and custom education. Progent can help businesses to migrate to macOS from OS X or other earlier editions of Apple OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For business networks based exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, integrating and maintaining a network infrastructure that is available, secure, fast and able to achieve your company's objectives.
Support and Integration for Monitoring and Reporting
Even if your company has a small network services staff and a limited technology budget, your information network can still feature the same high availability and performance that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-qualified and Cisco-qualified IT professionals, the latest system management software for proactive monitoring and threshold alarms, and economical service packages such as a help desk service to keep your mission-critical network applications and hardware operating.
Windows 7 Backup and Restore Computer Engineer
Progent's Microsoft certified consultants can help your company to evaluate
Professionals for Cisco Video Conferencing
Progent can provide the support of a veteran consultant with years of hands-on experience configuring, managing, and enhancing video conferencing platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house network management group, your ISP, and your video conferencing platform vendor to help your organization increase the strategic value of your telepresence solution.
Windows 10 Pilot Testing Troubleshooting
Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent include ROI estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile management, teleworker connectivity, data and identity security, automated provisioning and administration, network design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and users, and post-migration Call Center support services.
Progent offers the services of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Small Business IT Consulting Firms for Progent Small Business
Les Kent has a 35-year track record of effective network integration, corporate management, marketing, and operations. He has demonstrated a talent for creating elegant IT solutions during his time as as a system designer, software developer, project manager, implementation consultant, and problem solver for small companies, new ventures, and major enterprises.
Security Incident Response Services
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by companies and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with any of the network security disciplines addressed under GIAC accreditation including auditing infrastructure vulnerability, incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Microsoft Office Small Office Network Consultants
Progent's pricing policy is to bill for phone support and on-premises help per minute. Consequently, you are charged just for received services. Progent does not impose a higher rate for after-hours or urgent support, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no startup fee and requires no retainer for support services provided during regular working hours. Many support firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates large bills for quick solutions so you won't be forced to permit minor problems to fester.
Server Consolidation Support
By using virtual server technology, businesses are able to run multiple virtual servers on one actual server. Virtual server technology allows companies to enjoy all the advantages of server isolation, but without the expense associated with buying additional server equipment. Virtualization is also the critical technology for private clouds, which offer important benefits such as lowering the costs of hardware, datacenter facilities, and management while improving data protection, network reliability, and disaster recovery. Other useful server management technologies are server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management specialists can assist you with all areas of server consolidation and management to enable your business to contain expenses and conserve time.
Cisco Network Management Computer Consulting
Progent's Cisco-qualified network engineers can show you how to use Cisco's network management tools alongside a variety of powerful third-party applications to create a comprehensive network management strategy in order to keep your network operating smoothly, fully utilize limited resources, guard your data, revive quickly from device breakdown or deliberate attacks, and enable you to add or repurpose valuable resources sensibly and affordably as your business grows.
Computer Support Help Desk Computer Consultants
The Help Desk service delivery structure adopted by Progent's Technical Response Center gives small organizations an dependable option to dependence on freelance service individuals by offering broad technical knowledge shared by numerous support teams, optional round-the-clock availability of emergency assistance, escalation capability to top-level experts for handling the most difficult problems, service consistency and dependability, prompt follow-up enforced by veteran support administrators, a choice of convenient mechanisms for initiating service tasks, and excellent process transparency made possible by trouble ticket tracking and accessible via a web-based portal.
Consultant for Private Cloud Integration
Progent's Private Cloud Hosting and Management service offers complete hosting of a small company's production servers in a solution that gives the maximum level of dependability and scalability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting and Management options are based upon proven virtualization architectures that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital investments, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Programmer for Custom Web
If you want to update your corporate web site, create internal webs for applications such as HR or employee training, establish a powerful web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web designers. Progent's experts can also help you design and manage a safe, robust server and communications infrastructure, including off-site and wireless connectivity, to run your web solutions.