For business network systems located within the state of Kansas, Progent's Microsoft authorized consultants can deliver online assistance and remote troubleshooting to repair your network systems troubles fast and affordably. Progent has developed enterprise-level skills, software utilities, and support databases to identify and fix IT problems while avoiding the high cost and time delays normally associated with in-person technical service dispatches.
If your Kansas organization is situated outside of the larger urban areas such as Wichita, Overland Park, Kansas City, or Topeka, your nearby computer network support options may be limited in technical capability, or unavailable during a crisis. This can result in a office network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of expert network consultants average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to deliver efficient network solutions.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for scanning the content of outbound email messages and attachments and blocking the transmission of confidential or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and stay compliant with industry privacy standards and regulatory requirements such as HIPPA, Sarbanes-Oxley and PCI DSS. Read about the complete ProSight family of affordable outsourced network management services for small and medium-size businesses.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring endpoint protection solution utilizes cutting edge behavior analysis tools to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which routinely escape traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to manage the entire threat progression including protection, identification, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Read more about Progent's entire ProSight suite of low-cost outsourced network management services for small organizations.
High-level Project Management Experts
For enterprise project management support, Progent can provide access to veteran IT experts with decades of experience as IT project managers for application development, information systems deployment, and process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide advanced management skills to help enterprise clients to adhere to leading practices to ensure that major projects are successfully completed on time and on budget.
Progent's Consulting, Programming and Training Services for Office Excel and Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a wide variety of remote support services to help you to design, develop, pilot test, install, administer, and troubleshoot business applications based on any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your existing Excel solutions to the latest versions of Excel, integrate Excel with iOS and Google Android mobile devices, and identify and fix compatibility issues between various versions of Office Excel. Progent offers on-demand help to organizations looking for a fast fix to a specific problem associated with Excel and Progent can also provide comprehensive project management services for migrating or creating line-of-business applications based on Excel. Progent's cost-effective online training for Excel can be customized to address the needs of individual users or groups.
Juniper Consulting Services
Progent's Juniper Networks-authorized network consultants can assist your company to plan and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and migrate smoothly from outdated equipment to current versions. Progent's Junos OS engineers can provide support for Juniper's flagship network operating system to enable your business to simplify the administration and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platformS and can help you maintain environments that incorporate a mix of Juniper's OS platforms.
Consulting and Troubleshooting Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to provide a unified solution for configuring and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you upgrade smoothly from older releases of VMM, develop processes for creating and deploying VMs and VM hosts, design high-availability scale-out clusters, connect your private cloud resources with public clouds, configure virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of new technologies like Storage Replica and Shielded VMs. Progent's hypervisor experts can provide advanced Windows Hyper-V consulting and VMware ESXi support.
Common Examples of Remote Support Services Offered by Progent for Cisco Routers
Some of the common remote Cisco router consulting services offered by Progent are setting up domain name, DHCP, routing maps, T1, security logon banner and user accounts; setting up iBGP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing maps, and BGP peering arrangements; updating router's IOS image; validating failover; fixing VPN issues; producing a network diagram and documenting configuration; plus policy and redundancy strategy.
VMware NSX Network Virtualization
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can produce reports to verify full service restoration, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the entire logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist you to design, deploy, test and administer a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Automated Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent offers a variety of Network Support Packages built around the advanced problem solving capabilities of System Center Operations Manager, a cutting-edge server management software platform that monitors the availability, speed and protection of your information network and detects anomalies before they can bring down your system. To provide more insight concerning the performance and stability of your network infrastructure, Progent can help you install and operate popular network monitoring software powered by Linux.
Responsiveness of Progent's Technical Response Center for Online Support
Progent's Technical Response Center (TRC) is dedicated to providing the highest level of online computer support available for both emergency as well as standard issues. For urgent problems that affect multiple users, crucial people, or a line-of-business application, the Technical Response Center is set up to engage in less than an hour. For non-critical issues, the TRC will within two hours. Regardless of criticality, your ticket will be generated quickly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will check with you on every resolved issue to make sure you are satisfied with the results and willing to close the ticket. Learn more about Progent's TRC Customer Commitment.
ProSight WAN Watch Infrastructure Monitoring and Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating complex management processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require important updates, or identifying the cause of performance bottlenecks. Read more about the complete ProSight line of value-priced managed services for small organizations.
Talk to a Progent Computer Consultant
To find out how you can get in touch with a Progent computer support expert for remote or onsite support in , call 1-800-993-9400 or visit Online Network Support.