If your company IT network is in the state of Kansas you now have fast remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to fix urgent problems involving your network. Progent retains among the most extensive groups of UNIX and Cisco CCIE support professionals available remotely of any nationwide support organization in the United States. Rates are competitive, charges are by the minute, sign-up is fast, and support is world class.
In case your Kansas company is situated away from larger metropolitan areas including Wichita, Overland Park, Kansas City, or Topeka, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be limited when you have a crisis. This could mean a loss of revenue for your company, upset customers, idle workers, and defocused management. By utilizing Progent's remote support, you can get in touch with a qualified consultant who can offer help whenever you need it to keep your computer network running.
Since Progent charges for telephone-based service on a per-minute basis, your company pays only for technical help received. Progent imposes no service activation charge. Some remote support firms demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity and simple billing mechanism eliminate big tabs for speedy repairs.
If your Kansas business requires online help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's experienced team of online consulting professionals has a wide range of in-depth information technology knowledge. This allows Progent's remote technical support experts to resolve the most complex technical problems faster than is feasible with typical third-party support firms or with the in-house support staff commonly found in smaller companies. Progent has refined the tools and experience to repair technical issues economically in many different computer configurations that incorporate combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, CCVP, and Design Associate.
In order to assist companies that run networks powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote support group makes available the expertise of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides phone-based support from engineers who hold the industry's top security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical problems allows trouble ticket escalation, when called for, to specialists with relevant competence to deal with unusually tough support calls. This speeds up resolutions of urgent problems, avoids system disruption, and minimizes technical support bills.
For organizations anywhere in Kansas, Progent enables immediate remote contact with a UNIX, Linux, Solaris, macOS or OS X consultant for critical support to troubleshoot technical problems that are hurting your business but are beyond the skill set of your on-hand network maintenance resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-certified support professionals can interface with your system via the latest remote support technologies that allow them to deliver quick and efficient evaluation and repair of serious network problems.
Troubleshooting Services Progent's Online Support Experts Can Offer Your Kansas Company
Progent's network engineers can provide expert help for a comprehensive array of UNIX, Apple OS X, Cisco, and Windows solutions such as:
Online Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online technical support staff can help Kansas companies with a comprehensive set of computer products and technologies including network infrastructure, messaging solutions, security consulting for networks and company processes, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server options for server economization and streamlined administration, and migration from outdated systems to modern solutions powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide remote troubleshooting for systems powered by leading variants of UNIX such as:
Apple macOS and OS X,
IBM AIX Operating System,
SCO UNIX and
SGI/Irix or familiar Linux platforms such as
Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting industry for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who qualify for this prestigious credential only after thorough testing administered by Cisco. The vast majority of CCIEs are employed by big enterprises or nationwide Internet service providers (ISPs), and as a result their help is not easily accessible to small and medium-size businesses.
CCIE certified engineers from Progent can assist you to architect, configure, and manage an integrated network infrastructure that can streamline operations, reduce expenses, and speed time to profitability. By providing Cisco integrated services routers experience with Catalyst switches consulting services and Cisco Aironet wireless products integration assistance, Progent can significantly enhance the strategic value of your information system in Kansas. For more about Progent's support for Cisco network appliances, refer to Cisco Technology Engineering Expertise.
Microsoft Certified Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-qualified remote support professionals can deliver computer system troubleshooting and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of support professionals who can help your company with a broad range of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration,
Exchange Server 2010 management,
SharePoint 2013 development,
Skype for Business configuration support and Lync Server maintenance, Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials cloud integration.
Certified System Security Engineers
Progent provides you access to certified CISM, CISSP and ISSAP security engineers who can deliver a variety of security services to enhance the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist your business to revive promptly from an attack. Security services available from Progent include: in depth security analysis utilizing platforms such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Nikto; fast recuperation from virus and worm assaults; configuring firewalls; planning secure architectures for off-site and mobile access; protecting your messaging system from viruses, spam and DHA attacks; and implementing 24x7 network monitoring. To learn additional information concerning Progent's security services for small and midsize businesses, visit Progent's Engineering Services for Network Security.
Applications Services: Training, Customization, Integration
Progent's Mac technology experts can promote the creative facets of Mac computing by providing consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team can supply professional engineering expertise and education in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for Microsoft applications including Microsoft CRM, Office Project, Microsoft Word, and MS Excel. For more information concerning Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.
Help Desk Support Options
Progent offers several service offerings for Call Center services : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing.
Progent's Call Center Outsourcing Services are intended mainly for companies who require the immediate accessibility of an effective Help Desk but who have limited funds and internal support resources. Progentís Virtual Help Desk is a transparent extension of your current Help Desk team. Progent can act as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging technical problems, or be available in those situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your current one, selecting or customizing Help Desk software products to address the special requirements of your company, or providing temporary staff to work online with your in-house Help Desk Call Center group to deal with high-demand scenarios like system upgrades. To read additional information about Progent's Help Desk support, visit Progent's Help Desk Call Center Services.
Progent's Online Technical Support Technologies
Progent has developed an arsenal of customized technologies, refined over years of field experience, dedicated to allowing the highest standard of efficiency for delivering remote technical help and repair for small and midsize company information systems. Progent provides secure Virtual Private Network support for gateways from a variety of popular companies such as Microsoft, Cisco, Netscreen and Watchguard. Protected VPN offsite connectivity permits the experts of Progent's remote service group to connect to your system without violating corporate security.
Progent's powerful customer support database application includes thorough documentation of all service delivered to Progent's clients. Every active Progent team consultant has access to the details of services rendered to every client by any team engineer. This database of trouble tickets and fixes is organized as a readily accessible internal database that enables Progent's online support engineers to communicate their experiences company-wide to ensure that the effectiveness of Progent's support services improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional vast technical support databases as well as to manufacturers' in-house engineering personnel that allow Progent's remote consulting experts to arrive at the optimal solutions promptly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To learn how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent remote consulting help in Kansas, phone 1-800-993-9400 or visit Expert Online Computer Support.
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