If your company IT network is in the state of Kansas you now have fast remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to fix urgent problems involving your network. Progent retains among the most extensive groups of UNIX and Cisco CCIE support professionals available remotely of any nationwide support organization in the United States. Rates are competitive, charges are by the minute, sign-up is fast, and support is world class.

In case your Kansas company is situated away from larger metropolitan areas including Wichita, Overland Park, Kansas City, or Topeka, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be limited when you have a crisis. This could mean a loss of revenue for your company, upset customers, idle workers, and defocused management. By utilizing Progent's remote support, you can get in touch with a qualified consultant who can offer help whenever you need it to keep your computer network running.

Since Progent charges for telephone-based service on a per-minute basis, your company pays only for technical help received. Progent imposes no service activation charge. Some remote support firms demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity and simple billing mechanism eliminate big tabs for speedy repairs.

If your Kansas business requires online help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Technical Support Services Unique?
Progent's experienced team of online consulting professionals has a wide range of in-depth information technology knowledge. This allows Progent's remote technical support experts to resolve the most complex technical problems faster than is feasible with typical third-party support firms or with the in-house support staff commonly found in smaller companies. Progent has refined the tools and experience to repair technical issues economically in many different computer configurations that incorporate combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, CCVP, and Design Associate.

In order to assist companies that run networks powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote support group makes available the expertise of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides phone-based support from engineers who hold the industry's top security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical problems allows trouble ticket escalation, when called for, to specialists with relevant competence to deal with unusually tough support calls. This speeds up resolutions of urgent problems, avoids system disruption, and minimizes technical support bills.

For organizations anywhere in Kansas, Progent enables immediate remote contact with a UNIX, Linux, Solaris, macOS or OS X consultant for critical support to troubleshoot technical problems that are hurting your business but are beyond the skill set of your on-hand network maintenance resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-certified support professionals can interface with your system via the latest remote support technologies that allow them to deliver quick and efficient evaluation and repair of serious network problems.

Troubleshooting Services Progent's Online Support Experts Can Offer Your Kansas Company
Progent's network engineers can provide expert help for a comprehensive array of UNIX, Apple OS X, Cisco, and Windows solutions such as:

Online Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online technical support staff can help Kansas companies with a comprehensive set of computer products and technologies including network infrastructure, messaging solutions, security consulting for networks and company processes, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server options for server economization and streamlined administration, and migration from outdated systems to modern solutions powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.

Progent's support professionals can provide remote troubleshooting for systems powered by leading variants of UNIX such as: Apple macOS and OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and SGI/Irix or familiar Linux platforms such as RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting industry for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who qualify for this prestigious credential only after thorough testing administered by Cisco. The vast majority of CCIEs are employed by big enterprises or nationwide Internet service providers (ISPs), and as a result their help is not easily accessible to small and medium-size businesses.

CCIE certified engineers from Progent can assist you to architect, configure, and manage an integrated network infrastructure that can streamline operations, reduce expenses, and speed time to profitability. By providing Cisco integrated services routers experience with Catalyst switches consulting services and Cisco Aironet wireless products integration assistance, Progent can significantly enhance the strategic value of your information system in Kansas. For more about Progent's support for Cisco network appliances, refer to Cisco Technology Engineering Expertise.

Microsoft Certified Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-qualified remote support professionals can deliver computer system troubleshooting and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of support professionals who can help your company with a broad range of platform expertise such as Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 management, SharePoint 2013 development, Skype for Business configuration support and Lync Server maintenance, Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2017 consulting, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server support, and Windows Essentials cloud integration.

Certified System Security Engineers
Progent provides you access to certified CISM, CISSP and ISSAP security engineers who can deliver a variety of security services to enhance the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist your business to revive promptly from an attack. Security services available from Progent include: in depth security analysis utilizing platforms such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Nikto; fast recuperation from virus and worm assaults; configuring firewalls; planning secure architectures for off-site and mobile access; protecting your messaging system from viruses, spam and DHA attacks; and implementing 24x7 network monitoring. To learn additional information concerning Progent's security services for small and midsize businesses, visit Progent's Engineering Services for Network Security.

Applications Services: Training, Customization, Integration
Progent's Mac technology experts can promote the creative facets of Mac computing by providing consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Team can supply professional engineering expertise and education in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for Microsoft applications including Microsoft CRM, Office Project, Microsoft Word, and MS Excel. For more information concerning Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

Help Desk Support Options
Progent offers several service offerings for Call Center services : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended mainly for companies who require the immediate accessibility of an effective Help Desk but who have limited funds and internal support resources. Progentís Virtual Help Desk is a transparent extension of your current Help Desk team. Progent can act as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging technical problems, or be available in those situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your current one, selecting or customizing Help Desk software products to address the special requirements of your company, or providing temporary staff to work online with your in-house Help Desk Call Center group to deal with high-demand scenarios like system upgrades. To read additional information about Progent's Help Desk support, visit Progent's Help Desk Call Center Services.

Progent's Online Technical Support Technologies
Progent has developed an arsenal of customized technologies, refined over years of field experience, dedicated to allowing the highest standard of efficiency for delivering remote technical help and repair for small and midsize company information systems. Progent provides secure Virtual Private Network support for gateways from a variety of popular companies such as Microsoft, Cisco, Netscreen and Watchguard. Protected VPN offsite connectivity permits the experts of Progent's remote service group to connect to your system without violating corporate security.

Progent's powerful customer support database application includes thorough documentation of all service delivered to Progent's clients. Every active Progent team consultant has access to the details of services rendered to every client by any team engineer. This database of trouble tickets and fixes is organized as a readily accessible internal database that enables Progent's online support engineers to communicate their experiences company-wide to ensure that the effectiveness of Progent's support services improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional vast technical support databases as well as to manufacturers' in-house engineering personnel that allow Progent's remote consulting experts to arrive at the optimal solutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To learn how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent remote consulting help in Kansas, phone 1-800-993-9400 or visit Expert Online Computer Support.

© 2002-2019 Progent Corporation. All rights reserved.

An index of content::

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important characteristics of Dynamics GP/Great Plains software include a modular structure that allows you to license only the components you require, a standards-based foundation based on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, advanced reporting capabilities that allow you to track all operations, revenues and spending and sales patterns, integration with Microsoft Office to speed access to business information, the capability to process information from virtually any database or desktop software into Microsoft Dynamics GP, and an open architecture that makes it possible to develop custom programs. Progent can show you how to configure and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide experienced GP support professionals to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.

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For custom program creation, Progent can provide programming consultants to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Microsoft IIS to build company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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Progent offers small and mid-size companies professional support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security companies such as WatchGuard, Juniper, and Symantec. Progent can show you how to create a comprehensive security plan and choose the right products from multiple vendors to support your security objectives while staying within your spending limits.

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If you are developing UNIX-based applications on a network that includes Microsoft Windows-based processors, PCs, and office applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of high-value know-how while avoiding the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by providing remote and on-site support when your business needs it, Progent offers an economical alternative for maintaining an IT system that provides excellent reliability, security, and efficiency. Progent's developer support offerings include comprehensive information technology outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, 24x7 monitoring services, and Helpdesk support.

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Progent's CISSP-qualified network security consultants can help organizations of all sizes with any aspect of IT security. Progent can help create efficient security solutions that guard a small office from modern malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing IT resources spread across a mix of physical sites and various clouds.

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Progent provides small businesses a pair of ultra-affordable network security inventory packages that include, at a set fee, remotely managed inventory scans of your network security profile which are analyzed by expert security engineers who assess the data collected by the scan, present objective evaluations of your existing security vulnerability, and make suggestions for remediation. Progent has developed two complementary network security evaluation scanning packages for external and internal scanning that are priced to fit the budgets of small businesses while offering enterprise-quality evaluations of your IT network's vulnerability to attack.

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Progentís high availability inter-site connectivity and 24x7 network infrastructure consultants can help small businesses create non-stop Interoffice connectivity through redundant system architectures featuring automatic failover. Progentís CCIE engineers can design and deploy ultra-reliable Inter-office connections supported by non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice networking.

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Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

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Cisco's Meraki line of switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to assist you to plan and deploy a productive network solution that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to ensure security, create and test a disaster preparedness strategy, and resolve technical issues related to any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a unified networking solution.

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Cisco's Meraki family of switches are designed for sites ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to assist you to design and deploy a productive network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management tools, define policies to maintain security, create and test a disaster preparedness strategy, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking solution.

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Progent can help small companies to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud computing models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and ensure you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.

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Progent's Microsoft-certified consultants can provide online or onsite expertise to assist organizations of all sizes to plan, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from another backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for fixing especially stubborn problems, or full project management support. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.

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Progent's Experts Team provides support in important fields that include Macintosh networking and applications; Consulting for Linux, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical application support; Chief Information Officer, management information analyst, and project logistics services; Special program design and deployment; Web site, electronic business, Electronic Data Interchange, and customer portal design and deployment; Database support and performance consulting; Management intelligence consulting; and Telecom systems support.

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Progentís staff of Microsoft and Cisco certified experts average more than a decade of real-world industry experience, at the front lines of network support, performing a wide variety of IT tasks for a large mix of clients. Each Progent support professional shares a proven set of personal best practices which are combined into shared leading practices standards that Progent instills in its support personnel. This guarantees that you get not only world-class IT help, but also a support engineer with proven methods for applying technical knowledge to repair actual IT problems rapidly.

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Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.

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Progentís computer outsourcing support offerings for small businesses include planning 2003 Server, Microsoft .NET Server, and BackOffice environments, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-premises repair, fixing stubborn integration problems, and creating a company-wide security strategy. Progent can show you how to maximize system reliability and performance with zero-downtime technologies, redundant network topology, and proactive server monitoring. Progent also provides project management help for major migrations and can assist with requirements assessment, product identification, bill of materials production, vendor selection, purchasing logistics, and full documentation. Progentís IT outsourcing help also includes education for office productivity products such as Microsoft Office XP.

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Progent's Meraki wireless AP experts provide remote and on-premises support to assist organizations of all sizes to plan, deploy, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security, ease of management and availability for wired and Wi-Fi users regardless of their location or device.

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Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide centralized control and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter.

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Progent's Citrix-certified experts can assist your business to design, deploy, administer, and troubleshoot a virtual Windows application delivery and management solution built on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can help your organization to manage and support a remote datacenter that offers high availability, enhanced security, and rapid disaster recovery.

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Progentís Wireless Consulting Services offer a convenient, economical option for companies of any size to deploy, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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Progent's Cisco-qualified network consultants can show you how to run Cisco's management utilities alongside a variety of specialized third-party products to build a comprehensive network management strategy in order to keep your environment running smoothly, fully utilize expensive resources, guard your data, revive rapidly from device failure or deliberate attacks, and enable you to add or reassign network resources intelligently and affordably as your business evolves.

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Progent's Exchange Server Hosting Services offer a world-class data center that features redundant electrical and cooling systems, 24x7 site security and operations center, plus fault-tolerant connections to tier-1 Internet service companies. Hosted Exchange servers are configured as virtualized machines for high availability, easy expandability, and fast recovery. Progent's services feature integration with your business network, access to mobile computing devices, automated monitoring of efficiency and security, spam filtering, patch and service pack control, Help Desk support, per-day data backup, and full messaging administration services.

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Les Kent has a 35-year track record of effective technology integration, business management, sales, and operations. He has demonstrated a knack for developing elegant IT solutions in his roles as as a system architect, application developer, project manager, implementation expert, and troubleshooter for small businesses, start-ups, and global corporations.

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In addition to offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, migration support, and 1-on-1 or group online training classes customized to address your particular requirements. Progent's experts also can help you integrate and maintain a protected, reliable server and communications foundation to run your ERP, MRP and accounting applications.

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If you need assistance creating, improving, or troubleshooting applications for Microsoft Windows, any version of Linux, or the Web, Progentís expert team of program developers, relational database designers, and software project managers can help ensure you get the job done on time and within your budget. Progent's experienced software programmers can provide affordable and efficient remote consulting for jobs as simple as creating Vidual Basic scripts for Excel or as challenging as developing line-of-business RDBMS applications based on Microsoft SQL Server or MySQL.

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Progentís Technical Response Center provides nationwide extended hours remote troubleshooting for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-qualified service engineers provide after-hours phone help and remote direct computer connection to isolate and resolve technical problems rapidly and economically. The breadth of IT experience represented by Progent's staff of nationwide support engineers allows Progent to escalate even the toughest problems to appropriate specialists as required. For critical problems, the Technical Response Center endeavors to respond to your call for service in less than one hour.

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Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller solutions.