If your business IT network is in the state of Kansas you now have fast phone-based help from a UNIX or Cisco CCIE engineer to fix critical issues affecting your IT network. Progent maintains one of the most extensive groups of UNIX and CCIE-certified consulting experts accessible remotely of any nationwide service organization in the country. Rates are competitive, charges are per minute, sign-up is quick, and support is world class.

In case your Kansas office is situated outside of larger urban areas such as Wichita, Overland Park, Kansas City, or Topeka, support from UNIX or CCIE-certified engineers may be problematic when there's an urgent situation. This can result in lost income for your business, upset customers, unproductive workers, and distracted executives. By calling Progent's online services, you can get in touch with a certified professional who can offer expertise whenever you require it to keep your computer network on line.

Since Progent bills for telephone-based help by the minute, your company owes only for technical help delivered. Progent imposes no service activation charge. Many online support organizations demand significant minimum time requirements or bill for each fifteen minutes or longer. Progent's small granularity and straightforward billing model save you from unexpectedly large invoices for quick solutions.

If your Kansas business requires online help for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Support Services Unique?
Progent's seasoned team of remote support engineers has a wide array of in-depth computer knowledge. This enables Progent's remote service experts to resolve the most challenging network trouble faster than is possible with ordinary independent service firms or with the internal IT resources usually available to smaller companies. Progent has refined the technology and experience to fix technical issues efficiently in many different network environments that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have been awarded major credentials including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also have a number of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.

In order to assist companies who operate networks incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online service group can provide the help of consultants who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides phone-based contact with professionals who have earned the industry's top security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's cooperative approach to fixing network problems streamlines trouble ticket escalation, if appropriate, to specialists with sufficient competence to resolve particularly intractable support calls. This accelerates resolutions of emergency network problems, avoids system disruption, and reduces maintenance invoices.

For businesses throughout Kansas, Progent offers virtually instant online communication with a UNIX, Linux, Solaris, macOS or OS X consultant for critical help to troubleshoot technical problems that are hurting your business but are not within the scope of your on-hand computer support organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-certified support professionals can interface with your system by means of the latest remote troubleshooting technologies in order to perform quick and affordable evaluation and repair of critical IT problems.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Kansas Company
Progent's network consultants are qualified to offer advanced help for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based computer support team can help Kansas companies to maintain a large set of information products and technologies including system architecture, email support, security expertise for computer systems and company operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware products for processor economization and centralized administration, and moving from older applications to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's support experts offer online troubleshooting for computers powered by major variants of the UNIX platform such as: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO and SGI/Irix or mainstream Linux platforms including RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who earn this prestigious certification by completing thorough examinations administered by Cisco. Usually CCIEs are hired by big corporations or national ISPs, and so their expertise is not conveniently accessible to smaller companies.

Progent is among the only network service providers that makes sure that CCIEs stay accessible to help small and mid-size organizations. Also, Progent facilitates fast communication with a Cisco CCIE by telephone so that you can benefit from timely help for urgent system problems that are hurting your business but are outside the scope of your local network support providers. Progent's CCIE engineers can connect to your network by means of the latest on-line troubleshooting technology in order to execute quick and affordable analysis and repair of serious network problems.

CCIE certified experts from Progent can assist your business to design, configure, and support an integrated information system that can streamline operations, cut costs, and speed time to productivity. By providing Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can greatly increase the business value of your network infrastructure in Kansas. To see more information about Progent's expertise in Cisco network appliances, refer to Cisco Network Engineering Services.

Microsoft Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-certified online service professionals offer computer system repair and IT help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting professionals who can help you with a wide range of technology expertise including Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration, Exchange 2010 management, SharePoint Server design, Skype for Business Server configuration consulting and Microsoft Lync maintenance, Microsoft Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server planning, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified System Security Specialists
Progent offers you the services of certified CISA, CISM, and ISSAP security consultants who offer a variety of system protection solutions that can bolster the defenses of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or help your business to revive fast from an attack. Security services offered by Progent include: comprehensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Solar Winds and Netcat; fast recuperation from malicious assaults; configuring firewalls; planning safe architectures for off-site and mobile access; securing your email infrastructure against viruses, spam and DHA attacks; and setting up 24x7 automated monitoring. To read more information concerning Progent's security services for small and medium-size companies, refer to Progent's Professional Support for System Security.

Business Applications Services: Training, Customization, Problem Solving
Progent's Mac technology experts can support the creative aspect of Mac computing by providing consulting services and training in imaging, sound, and motion video. Progent's consultants can provide help in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team can supply in-depth engineering support and education in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for popular Microsoft business applications including CRM, MS Office Project, Microsoft Office Word, and MS Office Excel. To find out more information about Progent's consulting, programming, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

Help Desk Call Center Service and Outsourcing Alternatives
Progent offers three service offerings for Help Desk Call Center assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing.

Progent is a Microsoft Partner and has a large team of Cisco-certified networking experts. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are available to provide your clients instant communication with a large support resource with years of background in phone help and online troubleshooting for small and midsize business networks. Progent's focus is on earning the Help Desk a positive reputation as a key driver of company performance, and Progent's mission is to resolve and not just document problems. To read more on Progent's Help Desk Call Center service and outsourcing, refer to Progent's Help Desk Call Center Services.

Progent's Online Service Tools
Progent's advanced service reporting software keeps extensive documentation of all support provided to Progent's customers. Each active Progent team engineer has the benefit of the history of support delivered to every client by any staff engineer. This database of trouble tickets and resolutions is structured as a conveniently retrievable internal database that enables Progent's online support engineers to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support improves over time. Progent's certifications with major vendors such as Cisco and Microsoft make available additional vast technical support knowledge bases as well as to manufacturers' in-house engineering personnel that enable Progent's online service specialists to arrive at the best resolutions quickly.

Contact a UNIX/Linux or Cisco Network Assistance Specialist Now
To find out how to contact a UNIX/Linux consultant or a Cisco certified CCIE for emergency remote professional help in Kansas, phone 1-800-993-9400 or visit Expert Remote Computer Support.

© 2002- 2019 Progent Corporation. All rights reserved.

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