For small office network systems located throughout the state of Kansas, Progent's Microsoft qualified consultants can provide phone support and remote troubleshooting to repair your computer system problems quickly and affordably. Progent has developed enterprise-class expertise, advanced software tools, and support databases to identify and fix computer network problems while avoiding the high cost and time delays normally associated with on-site technical service visits.
If your Kansas organization is situated outside of the larger urban areas such as Wichita, Overland Park, Kansas City, or Topeka, your local network support choices may be limited in technical expertise, or not available during a crisis. This results in a network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís staff of network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a extensive range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with proven methods for applying that expertise to provide efficient network solutions.
iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to help you to design, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you through occasional technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and efficient infrastructure that aligns with your computing model. Progent can also provide remote or onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the strategic value of your IT network.
Project Server Integration
Progent's certified Microsoft Project Server experts offer comprehensive remote and on-premises support services for Microsoft Project Server and for Microsoft products that work in conjunction with Microsoft Project Server. Services provided by Progent include Microsoft Project Professional integration, SharePoint 2013 planning and configuration, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 migration, Exchange 2013 consulting, Exchange Server 2010 troubleshooting,Office Excel and Office 365 Excel application support, plus PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network engineers to help your company to optimize your infrastructure to accommodate local, branch, home-based, and mobile users so they can use Microsoft Project Server to work together safely and productively. Progent's network security engineers can assist your IT team to plan and police security workflows that safeguard important project data without interfering with the efficient exchange of legitimate data.
Oracle Administration Services and Application Development
Progent can provide online access to an Oracle certified consultant for Oracle database administration support or an Oracle application developer. Progent can help your business to develop effective solutions for critical Oracle database administration tasks such as performance tuning, backup/recovery processes, and database security, or train your IT personnel how to use industry leading practices for streamlining various management tasks. Progent can also provide the services of a PL/SQL programmer to help you to design, tune, enhance, or port Oracle-based programs that can range from business reports to data-driven web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize existing SQL code by utilizing Oracle's SQL Access Advisor.
Live Online Training Classes for Desktop Applications
Progent offers online instruction for popular client applications. Progent's Webinar training covers areas that include Microsoft Office 365 Excel and Power BI reporting, Office 365 Word VBA programming, Publisher co-editing, Outlook security, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Online training provides all the advantages of conventional classroom sessions, such as immediate interaction between clients and teachers, but avoids the expenses of travel and the challenge of attempting to accommodate the schedules of multiple workers.
MySQL Application Development and Database Administration Support
Progent's MySQL software developers, database architects, and DBAs can provide cost-effective remote database administration or software development support and can assist businesses of any size to configure and manage MySQL in a reliable network environment that offers advanced speed, expandability, and security. Progent also has experience assisting businesses migrate applications from an Oracle environment to MySQL.
Microsoft Virtual Desktop Help
Microsoft's desktop virtualization solutions reduce the work needed for network managers to install software programs so they are consistent across a corporate user base, provide the power to control access to business information, and allow fast deployment of new or updated desktops. In Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative VDI infrastructure behind RDS simplifies client connectivity, improves performance, tightens data security, unifies management, and provides a nearly seamless client experience. Progent's desktop virtualization engineers can assist your company to assess the strategic advantages of Microsoft's desktop virtualization technologies, set up pilot and production environments, improve your network infrastructure to accommodate virtualized clients efficiently, evaluate and resolve security problems, and educate your network administrators to follow industry best practices to gain maximum payback from client virtualization.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles (300km) apart from each other. Progent can provide access to a certified NetApp MetroCluster expert who can assist you to plan, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools, arranging plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR system to show adherence with industry standards and government requirements.
ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection solution incorporates next generation behavior machine learning tools to guard endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the complete threat lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Learn more about Progent's complete ProSight family of value-priced managed services for small businesses.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts offer Cisco UC520 consulting support to assist you to manage your legacy UC500 VoIP system or design and implement a smooth upgrade to a modern IP telephony and voicemail system.
Office 365 Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have some Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, integrating and debugging your hybrid Office 365 solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget. To find out more about Progent's consulting services for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
Expert Wireless Engineering and Support Services
Progent's wireless technology consultants offer wide-ranging backgrounds in the implementation and maintenance of wireless networking technology and can help your IT team to design, configure, administer and repair wireless ecosystems that are compliant, resilient, scalable, simple to administer and operate, ready to handle your vital applications, and seamlessly integrated into hybrid cloud networks. Remote and on-premises support offered by Progent cover a selection of wireless technologies and include smartphone integration and management, Wi-Fi network design and installation, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.
Consulting and Troubleshooting Services for System Center 2016 Operations Manager
System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable uptime for critical workloads by providing centralized, mixed-platform tracking of IT infrastructure installed across local datacenters and private and public clouds. Progent's consulting group offers world-class remote and onsite expertise to assist businesses of any size to plan, implement, tune, enhance and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can assist you to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from other monitoring products, or integrate a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to include infrastructure hosted on public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.
Progent's Consulting and Development Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates significant enhancements in key areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently across all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services such as planning, configuration, administration, remediation, and application development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 investment. In case your organization is already running Microsoft SQL Server 2014, Progent can assist your company to carry out an efficient transition to Microsoft SQL Server 2016.
Response Time of Progent's Technical Response Center for Remote Support
Progent's Technical Response Center is dedicated to providing the highest level of remote computer support services available for urgent as well as standard issues. For urgent issues that impact many users, vital personnel, or a line-of-business application, the Technical Response Center will respond in less than an hour. For non-critical issues, the TRC will in less than two hours. Under any circumstance, your trouble ticket will be created promptly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will check with you on every resolved issue to verify you are comfortable with the resolution and willing to close out the ticket. Find out more details about Progent's Technical Response Center Customer Commitment.
Progent's Integration and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.
Contact a Progent Computer Support Expert
To find out how to get in touch with a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or visit Online Network Support.