If your business computer network is in the state of Kentucky you can now get fast online access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to resolve complex problems affecting your IT network. Progent maintains one of the largest teams of UNIX and Cisco CCIE consulting experts available by phone of any independent service firm in the U.S. Rates are reasonable, billing is per minute, engagement is immediate, and service is unbeatable.
In case your Kentucky business is situated some distance from major urban areas like Louisville, Lexington, Owensboro, or Bowling Green, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited during a crisis. This could mean a drop in revenue for your company, upset clients, unproductive workers, and defocused management. By calling Progent's online services, you can get in touch with a Certified consultant who can provide help when you require it to keep your computer network running.
Because Progent charges for telephone-based service per minute, your company is invoiced exclusively for technical help delivered. Progent imposes no service activation surcharge. Some online consulting organizations have significant minimum payments or charge for every fifteen minutes or more. Progent's small granularity and straightforward pricing policy avoid large bills for speedy fixes.
If your Kentucky business requires online support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's experienced staff of remote support engineers has a broad array of in-depth information technology skills. This enables Progent's remote service experts to resolve the most challenging network trouble more quickly than is feasible with typical third-party service organizations or with the in-house IT staff commonly found in smaller businesses. Progent has refined the technology and skills to fix technical issues efficiently in many different network configurations that incorporate combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE support experts have earned advanced certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a variety of high-level Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, CCVP, and Design Professional.
In order to help companies who operate networks incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online service group offers the expertise of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security expertise, Progent offers online support from engineers with the industry's top security credentials including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems streamlines service escalation, when called for, to specialists with sufficient competence to deal with unusually tough problems. This speeds up resolutions of serious problems, avoids system disruption, and minimizes technical support bills.
For organizations anywhere in Kentucky, Progent allows immediate online contact with a UNIX, Linux, Solaris, macOS or OS X consultant for emergency assistance to troubleshoot computer problems that are damaging your business but are not within the comfort zone of your ordinary computer support resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified consultants can connect to your system by means of advanced remote troubleshooting utilities that allow them to provide quick and efficient evaluation and remediation of serious IT issues.
Services Progent's Phone-based Support Specialists Can Offer Your Kentucky Business
Progent's network consultants can offer expert assistance for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X online network support staff can assist Kentucky companies with a broad assortment of IT products and technologies such as system architecture, email solutions, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware technologies for processor consolidation and streamlined management, and migration from out-of-date applications to contemporary environments based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals can provide remote troubleshooting for systems powered by popular versions of UNIX such as:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
SGI/Irix or familiar Linux products such as
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network consultants who earn this prestigious certification by passing intense testing administered by Cisco. Usually Cisco CCIEs are employed by large corporations or national Internet service providers, and consequently their services are not readily accessible to smaller companies.
Cisco Authorized experts from Progent can help your company to design, implement, and service a converged information system that can simplify operations, lower expenses, and accelerate the path to positive ROI. By offering Cisco broadband routers expertise with Catalyst switches support and Cisco wireless products configuration help, Progent can greatly increase the strategic value of your network infrastructure in Kentucky. For more on Progent's services for Cisco network appliances, visit Cisco Technology Consulting Services.
Microsoft Partner for Online Consulting for MS Windows
Progent's Microsoft-certified remote service professionals can deliver network troubleshooting and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting professionals who can help you with a broad variety of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration,
Exchange Server 2010 management,
SharePoint Server development,
Microsoft Skype for Business configuration support and Lync Server maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server support, and
Windows Essentials cloud integration.
Certified System Security Consultants
Progent offers you the services of accredited CISM, CISSP and ISSAP security consultants who offer a variety of security solutions to improve the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against assaults or help your business to recover fast from an assault. Security solutions provided Progent include: in depth security evaluation using tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds and Hydra; efficient recovery from virus and worm attacks; integrating firewalls; planning safe techniques for remote and mobile access; protecting your messaging infrastructure against viruses, spam and DHA attacks; and offering continual network monitoring. To find out more information about Progent's security services for small and midsize companies, go to Progent's Consulting Support for System Security.
Business Applications Services: Webinar Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh environments by offering consulting services and education in imaging, audio, and motion video. Progent's consultants can provide help in a variety of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers professional engineering support and education in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for popular Microsoft applications including Microsoft CRM, MS Project, MS Office Word, and Excel. For more about Progent's consulting, custom development, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Call Center Outsourcing Options
Progent provides a selection of service offerings for Call Center services including UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who need the immediate availability of an effective Help Desk but who have relatively small funds and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Call Center staff. Progent can act as a primary Help Desk for your business, serve as an escalation resource for the most challenging network problems, or be ready in those situations when your other service providers are too busy. Progent's Call Center Consulting Services can assist you in establishing an efficient new Help Desk Call Center or improving your existing one, selecting or programming Call Center application software to meet the particular requirements of your company, or providing supplemental staff to work online in conjunction with your internal Call Center group to deal with high-demand scenarios such as software migrations.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized networking specialists. Progent's Call Center team of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your customers instant access to a dependable support team with extensive experience delivering phone help and online repair service for small and medium-size business information systems. Progent's concentration is on earning the Call Center a positive image as a solid driver of company productivity, and Progent's target is to resolve and not merely report problems. To read additional information about Progent's Call Center outsourcing, go to Progent's Call Center Support.
Progent's Online Service Technologies
Progent has developed a set of optimized technologies, evolved during more than a decade of field experience, dedicated to allowing the most advanced quality of service for delivering online engineering help and repair for small and medium-size company information systems. Progent provides safe VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN remote connectivity permits the engineers of Progent's remote service group to connect to your network remotely without violating system security.
Progent's powerful customer support reporting software includes thorough histories of all service provided to Progent's clients. Every active Progent staff consultant has the benefit of the history of support delivered to every client by any team member. This history of trouble tickets and resolutions is structured as an easily accessible internal knowledge base that enables Progent's online technical engineers to share their knowledge company-wide to make sure that the efficiency of Progent's support grows over time. Progent's partnerships with key industry leaders including Cisco and Microsoft make available other extensive technical support knowledge bases as well as to vendors' internal engineering staff that allow Progent's online consulting specialists to find the best resolutions quickly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
To see how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for emergency remote engineering help in Kentucky, phone 1-800-993-9400 or visit Urgent Remote Computer Help.