If your company network is in Kentucky you can depend on fast online contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to assist with critical problems that threaten your computer network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible by phone of any independent support organization in the U.S. Rates are competitive, charges are per minute, sign-up is quick, and support is unbeatable.
If your Kentucky network is situated some distance from larger metropolitan areas such as Louisville, Lexington, Owensboro, or Bowling Green, help from UNIX or CCIE-certified engineers could be problematic during a network crash. This can cause lost productivity for your business, upset customers, idle workers, and distracted executives. By utilizing Progent's online services, you can get in touch with a qualified consultant ready to deliver help whenever you need it to keep your computer network running.
Since Progent charges for telephone-based support on a per-minute basis, your company pays exclusively for technical help provided. Progent asks for no service activation fee. Many online service companies apply significant minimum fees or charge for every quarter hour or more. Progent's small granularity and straightforward pricing mechanism eliminate large tabs for speedy repairs.
If your Kentucky business requires remote support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or go to Contact Progent.
Why is Progent's Online Technical Support Services Unique?
Progent's experienced staff of online support professionals possesses a wide range of world-class computer skills. This enables Progent's remote service specialists to resolve the most challenging technical problems faster than is feasible with typical third-party support organizations or with the in-house IT staff usually available to smaller businesses. Progent has developed the technology and experience to fix problems efficiently in many different network configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have earned major credentials including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support team members also hold a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Professional.
To assist companies that run networks powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online support team offers the help of engineers who hold important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security consulting, Progent provides online contact with engineers with the industry's top security certifications such as CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The scope of Progent's expertise combined with Progent's team-oriented approach to repairing network problems streamlines trouble ticket escalation, if needed, to experts with sufficient background to deal with particularly tough jobs. This accelerates remediation of serious problems, avoids system downtime, and reduces technical support invoices.
For companies in the state of Kentucky, Progent allows virtually instant online communication with a UNIX/Linux, Solaris, macOS or OS X specialist for urgent expertise to fix network issues that are threatening productivity but are not within the experience of your ordinary network service resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-qualified service team can analyze your computer environment by means of the latest remote support technologies in order to deliver quick and economical analysis and repair of critical IT problems.
Services Progent's Phone-based Support Specialists Can Provide Your Kentucky Company
Progent's network engineers can provide advanced help for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows products and technologies including:
Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online computer support staff can assist Kentucky companies with a comprehensive array of IT products and technologies that include system architecture, messaging solutions, security expertise for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server options for processor consolidation and centralized administration, and moving from legacy systems to current environments based on newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support experts can provide online troubleshooting for computers powered by leading variants of the UNIX platform such as:
macOS and OS X,
IBM AIX OS,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the network support arena for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network professionals who qualify for this advanced certification only after thorough examinations given by Cisco. The vast majority of CCIEs are employed by big enterprises or nationwide ISPs, and consequently their skills are not easily accessible to the general public.
Cisco certified experts from Progent can assist your business to architect, setup, and manage an integrated information system that can simplify operations, lower expenses, and accelerate time to positive ROI. By offering Cisco broadband routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless technology configuration help, Progent can significantly enhance the strategic value of your network infrastructure in Kentucky. To learn additional information about Progent's expertise in Cisco network appliances, visit Cisco Network Consulting Expertise.
Microsoft Partner for Phone-based Technical Support for Windows
Progent's Microsoft-qualified online service engineers can deliver computer troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the assistance of consulting engineers who can assist you with a wide range of platform practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 migration, Exchange 2013 consulting,
Exchange 2010 management,
SharePoint Server 2013 design,
Microsoft Skype for Business planning and deployment support and Lync Server 2010 maintenance, Forefront TMG management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Qualified Network Security Specialists
Progent offers you the services of certified CISM, CISA and CISSP security engineers who offer a range of security services that can strengthen the protection of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against attacks or assist you to recover rapidly from an assault. Security services provided Progent include: comprehensive security audits using platforms such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Netcat; quick recuperation from malicious assaults; configuring firewalls; designing secure techniques for remote and mobile access; protecting your messaging infrastructure against viruses, spam and DHA attacks; and setting up round-the-clock proactive monitoring. To find out more information on Progent's security support for small and midsize businesses, refer to Progent's Professional Services for Network Security.
Business Applications Services: Online Classes, Programming, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Mac environments by offering consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth engineering expertise and education in special application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft applications including Microsoft CRM, Project, Microsoft Office Word, and MS Excel. For additional information on Progent's consulting, programming, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Help Desk Call Center Outsourcing Alternatives
Progent offers a variety of programs for Help Desk Call Center services : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who need the immediate availability of an effective Help Desk Call Center but who have relatively small funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can act as a main Call Center for your organization, represent an escalation alternative for the most challenging network problems, or be ready in overflow situations when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk or improving your current one, evaluating or customizing Call Center software products to address the special requirements of your business, or providing temporary personnel to work remotely in conjunction with your in-house Help Desk group to handle demanding scenarios like system upgrades.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-certified networking experts. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your customers instant contact with a large support team with extensive experience delivering telephone-based help and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on earning the Help Desk Call Center a positive reputation as a solid contributor to business productivity, and Progent's aim is to resolve and not just record problems. To learn more concerning Progent's Help Desk support, see Progent's Call Center Support.
Progent's Online Service Technologies
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Immediately
Progent's highly evolved service database software includes thorough records for all service provided to Progent's customers. Every authorized Progent staff engineer has the benefit of the details of support rendered to each client by any staff engineer. This history of trouble tickets and resolutions is structured as an easily retrievable proprietary knowledge base that permits Progent's online support experts to share their knowledge company-wide to make sure that the quality of Progent's support improves daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to additional vast technical support knowledge bases as well as to manufacturers' in-house technical personnel that allow Progent's remote consulting specialists to come up with the optimal solutions promptly.
To learn how to ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent online professional support in Kentucky, phone 1-800-993-9400 or go to Urgent Remote Network Help.