For small office computer networks located anywhere in the state of Kentucky, Progent's Microsoft certified technical team members can deliver remote phone help and remote troubleshooting to fix your network issues fast and affordably. Progent has acquired top-notch skills, sophisticated tools, and support knowledge bases to troubleshoot and fix IT problems while avoiding the high cost and time delays normally associated with onsite technical service visits.

If your Kentucky company is situated beyond the larger metropolitan areas such as Louisville, Lexington, Owensboro, or Bowling Green, your nearby network support choices may be limited in technical expertise, or unavailable during an emergency. This results in a office network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís staff of field proven network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a broad range of customers. This means you get not just the technical skills needed for the job, but a consultant with proven methods for applying that expertise to assist with efficient network solutions.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances installed on multiple sites with any number of access points can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi professionals who can help your organization to determine the value of Ubiquitiís UniFi technology for your business and assist you to plan, deploy, administer, and maintain your UniFi ecosystem. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small organization's production servers in a solution that gives the highest level of availability and scalability and is in addition simple to migrate to any data center. Progent's Private Cloud hosting and management options are based upon proven virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and network administration while achieving world-class reliability and an unprecedented degree of vendor independence. Find out about Progent's ProSight family of managed IT services for small and mid-size organizations.

World-class Cisco Help from Expert CCIE-certified Consultants
Progent can provide convenient, immediate, and economical access to Cisco CCIE support professionals. Cisco Certified Internetwork Experts are highly-qualified networking gurus who earn this top-level classification only as a result of strenuous testing by Cisco. CCIEs are able to handle the most complex issues surrounding network architecture, configuration, repair, and maintenance. Progentís CCIE professionals work closely with Cisco in-house staff in analyzing problems with Cisco's IOS software and devising workarounds or obtaining software updates to resolve anomalies. Progent can provide quick contact with a CCIE by telephone so you are able to receive instant assistance for tough network problems that are affecting business productivity but are outside the scope of your usual network support resources.

CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM certified security management experts. The Certified Information Security Manager (CISM) committee describes the core competencies and worldwide standards of performance that information security professionals are required to master. CISM provides business management the confidence that consultants who have qualified for their CISM credential have the background and capability to deliver effective security management and support consulting.

Microsoft Virtual Desktop Consulting
Microsoft's desktop virtualization technologies lower the effort needed for network administrators to set up applications so they are consistent across an entire user base, provide the power to control access to critical information, and allow fast deployment of additional or upgraded workstations. In Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS simplifies client connectivity, improves responsiveness, strengthens security, unifies management, and offers a nearly transparent user experience. Progent's desktop virtualization consultants can assist you to assess the strategic benefits of Microsoft's virtual desktop technologies, set up pilot and production deployments, improve your system infrastructure to accommodate virtual clients efficiently, assess and remediate security problems, and educate your IT managers to follow industry best practices to gain a fast ROI from desktop virtualization.

Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network management tools and is intended to provide a unified solution for deploying and managing virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade smoothly from legacy releases of Virtual Machine Manager, design workflows for building and deploying virtual machines and hosts, design fault-tolerant scale-out clusters, integrate your private cloud resources with public cloud services, configure virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware vSphere support.

Microsoft Dynamics NAV Consulting
The latest version of MS Dynamics NAV ERP includes powerful new features including specialized Role Centers, improved analytics and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV ERP experts can provide custom programming, integration and troubleshooting services to enable your company to benefit from Microsoft Dynamics NAV. Progentís engineers can help you to integrate Microsoft Dynamics NAV ERP software to additional services and applications. In addition, Progent can help your organization to design and analyze data warehouses so you can improve your understanding of your business, acquire more clients, refine your marketing campaigns, and build productive partnerships.

Progent's Integration and Troubleshooting Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates significant improvements in critical areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft SQL Server 2014 consulting team can deliver cost-effective remote and onsite consulting services including planning, deployment, management, troubleshooting, and software development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 deployment. If your organization is currently running SQL Server 2014, Progent can help your company to perform a cost-effective migration to Microsoft SQL Server 2016.

Planning Support services for Windows 10
Progent's Microsoft-certified Windows 10 migration consultants can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter access, security and compliance, automated deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and end users, and post-migration consulting support.

Microsoft Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 utilizes core technologies first developed for and proven on Azure, one of the world's largest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to assess the benefits of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-based or hybrid installation, develop and carry out a smooth migration plan, educate your IT administration and technical support staff, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution delivers the highest possible business value.

Security Vulnerability Scanning for Small Business Networks
Progent has put together two low-cost service bundles intended to enable small companies to get a professional network security evaluation from a qualified security consultant. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive test of your IT infrastructure from outside your firewalled perimeter to uncover possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security expert executes a system scan from an authorized computer inside your company firewall to evaluate vulnerabilities to internal threats. Both security inventory packages are set up and run from a secured remote site.

Microsoft SharePoint Consultants
Progent's Microsoft-authorized Microsoft SharePoint 2013 engineers, Microsoft SharePoint Server 2010 engineers and Office SharePoint Server 2007 experts can show you how to rationalize the business justification for deploying the latest version of SharePoint Server, consult with you on the most appropriate version of SharePoint Server for your circumstances, offer configuration and integration services, help you to install Microsoft SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and custom application software to operate with SharePoint Server, design a comprehensive security strategy that encompasses portal solutions, and deliver troubleshooting and Helpdesk services.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer remote or onsite expertise to assist businesses of all sizes to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for all the products, technologies and services that make up building an end-to-end Jabber solution including Cisco network appliances and management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration ecosystem.

Talk to a Progent Computer Support Expert
To find out how to access a Progent computer support expert for online or on-premises expertise in , phone 1-800-993-9400 or go to Remote Network Support.














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