Enlarging your at-home workforce may have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background helping SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Lawrence organization to pick the appropriate technologies and follow best practices in building and operating a secure virtual office solution for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services ranging from as-needed guidance for helping you over occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Lawrence, Massachusetts organizations to with any aspect of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A wide selection of video conferencing products from major technology companies enable online meetings, video and voice conferencing, chat, and screen sharing for both local users and teleworkers. Many organizations utilize a mix of conferencing products to accommodate their different partners and customers. Progent can help your organization to manage your existing conferencing ecosystem and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular communications platform that supports presence, IM, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to set up and maintain Skype for Business client software to support your remote employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for video calls. For details about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for training. To learn more about Progent's support services for Cisco Webex as well as for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Teams as well as for other Office 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and help your business to optimize your network architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your Lawrence, Massachusetts company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::



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    Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management staff, create a corporate-wide security plan, automate network administration, assist with creating applications, and build and test a DR/BC plan.

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  • Specialist Microsoft Azure hybrid cloud solutions
    24x7x365 Reporting Microsoft Azure IPsec configuration

    Progent can assist companies of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower equipment expense. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and to manage iPhones and iPads and Google Android handhelds.

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  • Remote Employees Cloud Integration On-site Technical Support
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    Progent can assist small and medium-size organizations to set up their remote employees with efficient access to cloud applications and services.

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  • Award Winning Amazon Web Services hybrid cloud solutions Development Companies
    Amazon AWS enterprise hybrid cloud solutions Contract Programming

    Progent offers cost-effective online support to help companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

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  • Top Microsoft Teams hybrid Consultants Microsoft Teams PSTN integration Specialist
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  • Expert Microsoft Certified Engineer Dynamics GP 2015 Azure Integration
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    Microsoft Dynamics GP 2015 R2 features a revamped design that improves cloud readiness, works with popular smart phones and tablets, allows one-time sign-on with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, expands the Web Client, and adds more than 100 enhancements to various applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and hands-on experience to address the critical IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the business value of your investment in this powerful platform.

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  • Microsoft Expert Hyper-V Server Remote Consulting
    Microsoft Hyper-V 3.0 Virtual Machines Support

    Progent's Microsoft-certified professionals can assist you to analyze the potential benefits of Hyper-V-powered server virtualization for your business, perform test installations to validate Hyper-V's operation with your production applications, evaluate your network infrastructure for smooth operation with virtualization solutions, assist you in upgrading to Windows Server 2008 and setting up Hyper-V, educate your IT staff to track and administer Hyper-V, provide world-class consulting help for improving the protection of your virtual servers, establish and validate business continuity procedures that maximize network uptime, and provide continuing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk outsourcing.

  • Windows 2000 IT Consultants Microsoft Expert Windows Server 2000 Upgrading
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  • Email Polymorphic Virus Protection Engineers
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    Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.

  • Windows Server 2008 Security Support and Integration Consultants Windows Server 2008 BranchCache
  • Lawrence-Essex County, Massachusetts Offsite Workforce Assistance near me in Lawrence - Conferencing Technology Consulting Services
  • Windows Server 2012 R2 Data Deduplication On-site Support Windows 2012R2 Remote Support Services

  • Technical Support Planning Phase: Design and Architecture Proposals
    Stabilizing Phase: Design Tuning Software Consulting Firm

    In conducting IT projects for enterprise clients, Progent follows a phased approach based on defined milestones so as to meet financial, scheduling and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and professional deployment. All facets are recorded to make available a detailed description of technical services delivered and to help in downstream network support.

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