Additional Topics of Interest
Microsoft Outlook for Mac Class
Progent offers onsite education customized for people who want to broaden their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for macOS and Mac OS X applications.
Midsize Office Networking Consultants
Progent offers technical services for medium size businesses who have 100 to 250 system clients. The mid-size company or office has typically been an overlooked part of the market for IT support expertise. The overhead and service access models of large outside service organizations make them excessively costly for the typical mid-size business or small medium business (SMB), which commonly has a modest IT budget with which to support an IT system whose advanced technology and sophistication are often comparable to the information systems of far larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and proactive server monitoring, significantly reduces the IT support costs of a small-medium business while providing the mid-size company with big-company support from professional, IT consultants with background in a wide range of midsized business technologies. If your medium size company or small business is searching for the quality of network support needed for a mid-size office without budgeting big-company costs, call Progent.
Signature-based Virus Protection Support Services
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats.
Vermont IT Manager
Progentís Technical Response Center (TRC) provides nationwide extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-certified support experts offer after-hours phone help and remote direct computer access to troubleshoot and repair technical problems quickly and economically. The scope of IT experience represented by Progent's team of country-wide support professionals allows Progent to escalate even the toughest problems to competent experts as required. For urgent issues, the TRC tries to respond to your request for support within one hour.
Cisco VoIP Phones and Presence On-site Support
Progent's CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Forefront TMG 2010 Information Technology Consulting
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft ISA Server 2006 and offers a easily managed web gateway that delivers a single-server solution for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can assist your company to design and carry out test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also help your organization to migrate economically to Forefront Threat Management Gateway from any version of ISA Server.
Dynamics GP Software Remote Technical Support
Dynamics GP/Great Plains 2010 accounting is a comprehensive business management platform that integrates data and processes throughout your company, interfaces seamlessly with other solutions, and connects employees, clients and suppliers regardless of time or location. Created for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and manage a reliable, secure computer and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company exploit the full power of Microsoft Dynamics GP 2010.
Microsoft Activesync Computer Consultant
Progentís professionals offer experience in a variety of technologies relevant to mobile networking including network topology, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft certified professionals can save your organization work and money by using their wireless background to show you how to select and configure wireless networking technologies that make sense for your company. Progent can also optimize your network infrastructure so that mobile PDAs work better.
CISSP Certified Security Analyst Engineers
Progent's CISSP-certified network security consultants can help businesses of any size with any aspect of information system security. Progent can create efficient security systems that protect a small business against advanced malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile clients accessing network resources distributed over a mix of physical datacenters and public and private clouds.