Besides providing rapid contact with high-level IT consultants and subject matter experts (SMEs) to help Lima, #(state) companies with specific IT issues or longer-term initiatives, Progent offers temporary staff augmentation to deliver more broadly defined assistance such as PC support, IT management, and Help Desk response. Short-term staffing makes it possible for organizations to deal with expected or surprise surges in demand for IT personnel, which may result from situations like mergers and acquisitions, data center moves, platform upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary staffing can also cover voids left by the absence of full-time staff members because of vacations, illness, termination, or other reasons.

Benefits of Progent's Short-Term Staff Augmentation Services
Progent's temporary staffing services offer businesses the flexibility to respond to surges in demand for network services without being saddled with the costs and hassle that come with vetting and hiring professional technical help and without the risk of increasing your full-time staff size.

Key features of Progent's temporary supplemental staffing services include:

  • Rapid availability of proven network professionals
  • Simple initiation, termination, and re-engagement of services
  • Seamless augmentation of your full-time IT team
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
  • Close working relationship with a world-class, full-spectrum resource for IT support
Progent's Shared Help Desk Program
Progent's shared Call Center service is a proven on-going staff augmentation alternative that allows IT groups to divide the work of Call Center support transparently between their full-time IT personnel and Progent's extensive pool of IT support specialists. Working as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk program is a collaborative support solution based on by the industry's leading group PSA tool for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises IT expertise for organizations of all sizes throughout the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Practice Areas for Lima, #(state) Businesses
Progent's veteran team of certified consultants can provide Lima, #(state) companies a wide range of remote consulting and debugging services. Areas of expertise covered under Progent's consulting program for network service providers include:

Contact Progent for Temporary Staff Augmentation for Lima, #(state) Organizations
To learn more details about Progent's short-term staff augmentation services for Lima, #(state) organizations, call 800-993-9400 or visit Contact Progent.