If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Comprehensive IT Outsourcing
    Progent's information technology outsourcing offers UNIX, Linux, and Solaris developers contact with highly-skilled consulting engineers to maintain and manage your business network without the cost and hassle of keeping a large in-house network support team. Progent's IT outsourcing allows UNIX, Linux, and Solaris product developers to concentrate on strategic business projects while at the same time enjoying the benefits of expert network support. Progent has released a Small Company IT Outsourcing White Paper that explains ways that outsourcing can conserve budgets and enhance operational efficiency.

  • Virtual Server Infrastructure
    Progent can show you how to minimize physical servers and maximize your company's investment in high-availability technology by designing a virtual architecture with products including VMware Server. A virtual infrastructure allows UNIX and Linux developers working in a mostly Microsoft Windows environment to consolidate costly computing resources by dividing physical servers into protected, logical segments that are simple to manage and can economically and safely support a mix of developer platforms including UNIX, Linux, and Sun Solaris. Progent's network consulting professionals can help you set up robust physical and virtual network infrastructures that are optimized for producing and testing commercial-quality applications.

  • Online and On-site service and Troubleshooting
    Progent's nationwide remote support and troubleshooting services are well suited for UNIX, Linux, and Sun Solaris product developers working in a mainly MS Windows environment. Online IT help provides maximum leverage for your IT budget. Advanced online support tools and experienced service specialists and engineers allow Progent to handle the majority of IT problems without wasting time and money by traveling to your site. Phone-based support can be upgraded to onsite technical service and troubleshooting when needed, but in most of cases your IT problems can be remediated by telephone or through a combination of phone support and online connectivity. Progent's on-site support is offered in Northern California and in major cities throughout the U.S.

  • Proactive Network Monitoring
    Progent's 24x7 network management services are enabled by Microsoft System Center Operations Manager 2007, advanced software that proactively tracks vital servers to detect potential trouble spots before they cause network crashes. Microsoft System Center Operations Manager automatically scans event archives from critical servers, then filters and analyzes these network events according to an extensive support database. When System Center Operations Manager uncovers a problem, it executes special remedial routines or generates alerts to notify predetermined service technicians. Microsoft System Center Operations Manager also generates trend reports so you can determine the vitality of your IT system.

  • Helpdesk Outsourcing
    Progent's Contact Center Outsourcing Services are designed for businesses who must work within a limited IT budget yet who need fast access to a Call Center with efficient telephone assistance and full escalation capability. Important components include help desk telephone assistance for desktop support and network troubleshooting, safe online access to permit Progent's support specialists to observe precisely what your customers see so they can fix problems quickly, and intelligent prioritization and escalation.

If you are a UNIX and Linux developer who needs comprehensive network assistance for a predominantly Windows system, contact Progent at 800-993-9400 or refer to Contact Progent.

Progent's Help for UNIX-based Systems
Progent's UNIX support services offer small businesses and developers assistance with managing and supporting UNIX/Linux/Mac-based networks that may operate alongside Microsoft-based environments. Progent offers your business the services of UNIX support professionals, authorized Microsoft consultants, Cisco CCIEs, and security specialists certified by CISSP and CISM. This wide range of expertise gives your company a readily available single source to assist you to build and manage a secure and robust multi-vendor connectivity and communications infrastructure that combines Microsoft Windows with leading variants of UNIX including: macOS and OS X , Sun Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX or important Linux distributions such as RedHat Linux, SUSE Linux, Debian-GNU and CentOS Linux, Ubuntu, Mandriva, PCLlinuxOS Linux, fedora Linux, and Gentoo.
















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